In the heart of London, The Excelsior Hotel offers a warm and inviting stay. Explore nearby Camden Markets, Oxford Street, and Madame Tussauds Wax Museum with ease thanks to tour/ticket assistance and luggage storage.
London (QQK-King's Cross Train Station) - 4 min walk
King's Cross Station - 5 min walk
London (QQS-St. Pancras International Train Station) - 5 min walk
King's Cross & St. Pancras Underground Station - 3 min walk
Russell Square Underground Station - 11 min walk
Euston Underground Station - 12 min walk
Restaurants
McDonald's - 3 min walk
Costa Coffee - 3 min walk
Burger King - 2 min walk
Five Guys - 4 min walk
The Rooftop at The Standard - 2 min walk
About this property
The Excelsior Hotel
When you stay at The Excelsior Hotel, you'll be just a 5-minute drive from Camden Markets and The British Museum. Also, Russell Square and Regent's Park are just a 5-minute drive away. The property is just a short walk to public transportation: King's Cross & St. Pancras Underground Station is 3 minutes and Russell Square Underground Station is 11 minutes.
At a glance
DONE
Hotel size
28 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
The check-in location differs from the property location; go to: [The Melville Hotel
39 Argyle Square]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Room amenities
Be entertained
Television
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Renovations and closures
This property is closed from January 8 2025 to December 31 2025 (dates subject to change).
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Excelsior Hotel London
Excelsior London
The Excelsior Hotel Hotel
The Excelsior Hotel London
The Excelsior Hotel Hotel London
Frequently asked questions
Is The Excelsior Hotel currently open?
This property is closed from January 8 2025 to December 31 2025 (dates subject to change).
Does The Excelsior Hotel offer free cancellation for a full refund?
Yes, The Excelsior Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Excelsior Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Excelsior Hotel?
Sorry, there's no onsite parking at The Excelsior Hotel.
What are the check-in and check-out times at The Excelsior Hotel?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at The Excelsior Hotel and nearby?
Recommended spots to visit include Camden Markets (1.3 mi) and Madame Tussauds Wax Museum (1.6 mi), along with Oxford Street (1.8 mi) and London Dungeon (2.3 mi).
What's the area around The Excelsior Hotel like?
The Excelsior Hotel is in London City Centre, a short 3-minute walk from King's Cross & St. Pancras Underground Station and 13 minutes' walk from Russell Square.
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Reviews
The Excelsior Hotel Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.4
Cleanliness
8.0
Location
6.2
Staff & service
5.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Mar 1, 2020
Billig og praktisk
Ikke den beste standarden eller renhold, men fungerte fint til vårt formål. Billig og praktisk beliggenhet.
Ronny
Ronny, 2-night trip
Verified
8/10 Very good
Jan 20, 2020
Decent for the price...
Nice room but tired and there was dried blood on the bathroom floor but for the price can't really be too picky
Paul
Paul, 1-night trip
Verified
6/10 Good
Jan 4, 2020
Great location very close to Kings Cross station. Check in was via the hospital next door and was easy enough. Overall hotel is tired and grubby - there were piles of dirty linen on each floor by the stairs when we arrived at 9pm.
Verified traveler
1-night trip
Verified
4/10 Fair
Dec 26, 2019
Pas de chauffage, salle de bain fonctionne pas bien, tout service payant
Verified traveler
4-night trip
Verified
2/10 Poor
Nov 15, 2019
Nightmare
It was a nightmare, there are bedbugs in the bedroom, kitchen doesn’t work, WiFi was impossible to connect, there was a leak in the bathroom, the staff solved using a can beneath, the third floor without elevator if you Bring luggage is an important issue. the hotel is very old the floor is really noisy and is lifting up
Henry
Henry, 4-night trip
Verified
6/10 Good
Nov 4, 2019
Good proximity to Kings Cross station and the underground.
Verified traveler
2-night trip
Verified
8/10 Very good
Nov 4, 2019
très bien localisé
Bien localisé, près de king's cross et saint Pancras. Metro, bus pour l'aéroport et pour Harry Potter studio juste à côté. Parfait pour visiter Londres. La chambre pour 4 avec deux grands lits était confortable mais la salle de bain vraiment minuscule et pas bien propre au niveau de la douche et rideau de douche. Notre chambre était juste à côté de la porte d'entrée alors beaucoup de bruit quand les gens claquent la porte pour la fermer. J'ai bien apprécié mon séjour quand même.
Giovana
Giovana, 4-night trip
Verified
8/10 Very good
Oct 25, 2019
Einfach, aber alles, was es braucht
Kleines Zimmer, gutes Bett, sehr ruhig trotz der Nähe zu den grossen Bahnhöfen, gutes Wifi.
Kein grosser Komfort, aber alles, was es für eine Übernachtung braucht. Sehr gute Lage für Reisen von/nach den Bahnhöfen Kings Cross, St. Pancras oder Euston.
Schade, dass kein Frühstück angeboten wird.
Verified traveler
1-night trip
Verified
4/10 Fair
Oct 20, 2019
Tiny, very tiny
I stayed there for one night because I had an early-morning train from King's Cross. This place has the smallest rooms I've seen. They've squeezed in every millimetre of accommodation space: the shower is over the toilet, the bed occupies so much of the room there's barely space for a backpack (certainly not for a suitcase), the halls are narrower than a normal person's shoulders. The reception desk is three buildings away. It's clean and the receptionist is professional, but the building is ridiculously cramped.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2019
Tres bien situe. Personel devoue et sympatique. Atyentig a nos demandes. C'etait notre 2e sejour a cet hotel.
Verified traveler
11-night trip
Verified
8/10 Very good
Sep 11, 2019
The room was what was expected for the star rating and price. Basic but most importantly clean and comfortable. My friends and I would stay there again.
Verified traveler
1-night trip
Verified
6/10 Good
Jul 26, 2019
fair
Pros:
Close to Kings cross; plenty of restaurants nearby
Cons:
Got a bar nearby, noisy at midnight, specially weekend; some facilities are old, even broken; narrow stairs, not convenient for luggages; wifi is out of service sometimes; small apartment, not comfortable with 4 persons
Yat Ho
Yat Ho, 5-night trip
Verified
8/10 Very good
Jul 25, 2019
Clean and comfy.
Basic room but clean and comfortable. Served the purpose for a family of 5. Good location near kings cross station for ease of travel home.
Tracey
Tracey, 2-night trip
Verified
8/10 Very good
Jul 22, 2019
Pretty good
We actually dealt with the Hotel Melville. There are many small hotels all in a row next to each other, all near the King's Cross train station, and some of them seem related to each other, perhaps under the same administration or ownership. As we were four persons with a lot of baggage, we were actually assigned a place around the corner called Flat No. 1. The staff were very considerate in putting us there, because we needed the room. The flat was in the basement but had its own entrance by a stairway down from the street and was huge. We had two bedrooms with two double beds. The bedding was fresh and clean and the beds comfortable. The flat appeared to be freshly cleaned as well as possible. There was also a kitchen with a long computer workstation with lots of plug-ins, and there were lots of various kinds of outlets in the bedrooms. The only complaints were that there seemed to be a small amount of mold around the light fixture in the bathroom, which was otherwise well cleaned, and the kitchen faucet dripped. On the whole, however, it was a nice place for tired travelers.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 19, 2019
Excelsior - Business Trip
I was a little bit nervous of the location - dodgy looking park over the road. KX & St Pan just 200 yds away - loads of eateries & new bars.
Overall a pleasant enough experience at a reasonable price.
James
James, 1-night trip
Verified
2/10 Poor
Jul 14, 2019
The property is located within walking distance from the St Pancreas International. Which was very nice and convenient. However, the hotel had no air conditioning and we were located on top floor which was 6 flights on narrow steps especially when packing luggage. No breakfast was included and WiFi strength was very poor. The bathroom was only big enough for one to turn around in. The bathroom ceiling appeared to have been duct taped in a spot above toilet? When we went to check out and we turned in key (yes they still had a key) the gentleman just looked at us. Not to mention the TV would not program in the room. The hotel was definitely overpriced for the room you would have expected
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 11, 2019
Ett helt okej hotell, nära Kings Cross och St Pancras. Hotellet är utan reception så därför sker in- och utcheckning på ett annat hotell 20 meter bort. Trevlig hjälpsam personal.
Linda
Linda, 2-night trip
Verified
8/10 Very good
Jul 2, 2019
Good and convenient for families.
Reasonably priced and clean accommodation. Nice to have little fridge and kettle.
SANDRINE
SANDRINE, 1-night trip
Verified
2/10 Poor
Jun 24, 2019
Bitte lest die Kommentare !
Das Hotel hat mich sehr enttäuscht. Ich werde es nie wieder buchen.
Bitte lest die Kommentare !
Alle Kommentare von "einem verifizierten Reisenden" sind positiv, (!) aber (!) alle Kommentare mit Namen zeichen euch die Wirklichkeit. Es geht in den Kommentaren von "sehr schmutzig" bis "Bettwanzen".
Ich kann mir nicht vorstellen, dass dieses Hotel sein Geld Wert ist.
Ich werde dieses Hotel nie wieder buchen (!) Nie wieder (!)
Und kein Frühstück (!)
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jun 17, 2019
Limpio, cómodo y tranquilo. A un minuto del metro y tren.
Verified traveler
2-night trip
Verified
8/10 Very good
Jun 17, 2019
Ideal location
We had a 2 bed apartment and actually the beds were clean and fresh towels, the apartment doesn’t look great but it served the purpose and you cannot get nearer to kings cross if we tried.
Rachel
Rachel, 1-night trip
Verified
8/10 Very good
May 18, 2019
För business trips
It has small, Cheap and clean rooms. located near Kings cross. Good för business trips.
Joachim
Joachim, 5-night trip
Verified
2/10 Poor
May 16, 2019
Very disappointed that the room given was located in the basement. It was totally difference from the hotel website.
KWANGYONG
KWANGYONG, 1-night trip
Verified
8/10 Very good
Apr 29, 2019
Good location, good value
Verified traveler
1-night trip
Verified
6/10 Good
Apr 24, 2019
A deux pas de St Pancras donc tres pratique.
Heureusement que la chambre a ete recemment rénovée parce que retrouver en sous-sol sans fenetre peut en faire fuire certains et la micro salle de bain est à éviter pour les personnes de plus d'1,70m ...pour dormir entre deux journées de visite c'était un peu cher mais correcte.