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Best Western Citadelle

3.0 star property
Hotel in Besancon, aimed at LGBTQ+ guests

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Photo gallery for Best Western Citadelle

Exterior
Reception
Reception
Daily buffet breakfast (EUR 16 per person)
Classic Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
In the heart of Besancon Old Town, Best Western Citadelle welcomes you with a 24-hour business center and free in-room WiFi. Savor coffee or tea in the lobby, explore local cycling routes with bicycle tour information, and enjoy reading complimentary newspapers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk
  • Connecting rooms available
  • Parking available
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Water dispenser
  • Free newspapers in the lobby
  • Reception hall

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
The current price is CNY629
CNY719 total
includes taxes & fees
Jul 20 - Jul 21

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request) | 1 bedroom, premium bedding, in-room safe, desk

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Classic Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Simple)

Standard Room, 1 Double Bed, Non Smoking (Simple) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Simple)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

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8.8 out of 10, Excellent, 362 reviews
The price is CNY951
CNY1,083 total
includes taxes & fees
Jul 5 - Jul 6
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About the neighborhood

Map
13 Rue General Lecourbe, Besancon, Doubs, 25000

What's nearby

  • Besancon Citadel - 5 min walk - 0.4 km
  • Citadel of Besancon - 6 min walk - 0.6 km
  • Besancon Cathedral - 9 min walk - 0.8 km
  • University of Franche-Comte - 13 min walk - 1.2 km
  • Micropolis Conference Center - 7 min drive - 4.8 km

Getting around

  • Mulhouse (MLH-EuroAirport) - 105 min drive
  • Morre Station - 8 min drive
  • Besançon Mouillere Station - 20 min walk
  • Besançon Viotte Station - 25 min walk

Restaurants

  • ‪Parc de la Gare d'Eau - ‬7 min walk
  • ‪Brasserie Granvelle - ‬8 min walk
  • ‪Brasserie 1802 - ‬5 min walk
  • ‪Marotte et Charlie - ‬7 min walk
  • ‪La St Nicola Restaurant - ‬3 min walk

About this property

Best Western Citadelle

Located near a train station, Best Western Citadelle is a great choice for a stay in Besancon. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 41 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Secured onsite self parking (EUR 15 per day)
    • Onsite parking limited
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
    • Caters to LGBTQ guests
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Bicycle tour information
  • Golfing nearby

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 1890
  • Safe-deposit box at front desk
  • Bicycle parking
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 100
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 27
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 76-cm flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
STAR_OUTLINE

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 8 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night

Parking

  • Secured self parking costs EUR 15 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Granvelle
Granvelle Besancon
Granvelle Hotel Besancon
Best Western Citadelle Hotel Besancon
Best Western Citadelle Besancon
Best Western Citadelle
Citotel Hotel Besançon
Best Western Citadelle Hotel
Best Western Citadelle Besancon
Best Western Citadelle Hotel Besancon
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Best Western Citadelle?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Citadelle?

Yes. Self parking costs EUR 15 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Citadelle?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What's the area around Best Western Citadelle like?

Best Western Citadelle is in Besancon Old Town, a short 8-minute walk from Besancon Citadel and 9 minutes' walk from Citadel of Besancon.

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Best Western Citadelle Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Lobby
Location
Bathroom
Building
Breakfast

What guests liked

  • Breakfast was delicious and one of the best on the trip, with a good buffet spread. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great hotel. Would definitely come back for a stay during my next visit to Besancon.
1-night trip

4/10

Stayed for two nights, parking was a plus at 15 euro a night, Hotel position was perfect. Breakfast was good The major down side was our room, it was small and so dark and dingy, lighting was dull, we couldn’t open the curtain because we were at street level and the public road and footpath were directly outside. Bathroom was made small, dominated by extra large shower cubicle which left no room for anything else I can only assess my opinion on my room Staff friendly
2-night trip

10/10

Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
1-night trip

8/10

Lovely city with lots to offer. Hotel location slightly away from centre.
2-night trip

8/10

Good located and very friendly personnel. Rooms ok.
2-night trip

10/10

We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
1-night trip

8/10

Helpful and friendly staff at reception with good advice
2-night trip

10/10

Helpful staff. Good size room.
1-night trip

8/10

Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
1-night trip

8/10

Hotel is okay. Staff friendly, except breakfast restaurant. WiFi is a pain for business use.
4-night trip

10/10

For once in France a hotel I really liked. Very friendly personnel at reception, the hotel is located just outside the centre with several convenient parking areas nearby. The building is historic and during the renovation it was decided to keep the old atmosphere and mix it with a modern decor. Really nothing to say about a pleasant stay. Reasonable price and in line with what was offered
1-night trip

8/10

Front desk ….not the welcome I expected!
1-night trip

10/10

No comments
1-night trip

8/10

Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
1-night trip

6/10

1-night trip

4/10

1-night trip

8/10

Venu pour une soirée à Besançon à l'occasion d'un spectacle au Scénacle, j'ai été ravi de pouvoir bénéficier d'un logement à proximité immédiate de la salle de spectacle, celui-ci étant propre et comprenant toutes les commodités pour y passer un bon séjour.
1-night trip

6/10

Centralt beliggende med dårlige parkeringsmuligheder på hotellet. Pænt og rent men meget lyst. Morgenmad ok.
1-night trip

6/10

Séjour d'affaire lit très ferme trop ferme, je suis oreiller premier prix, eau de la douche tout juste chaude.
2-night trip

8/10

Mycket trevligt
1-night trip

6/10

2-night trip

4/10

Déjà pas de place sur le parking et rien dans les rues... galère quand on arrive à minuit.On m'a répondu bien sûr c'est écrit ... Sèche cheveux, une lumière ne fonctionnait, ne parlons même pas de la télé.... Je suis un ancien client, j'y allais souvent autrefois... maintenant ce sera jamais. Même pas un seul produit circuit court au petit déjeuner...
1-night trip

10/10

1-night trip

6/10

1-night trip

4/10

1-night trip