Theartemis Palace, located near a boardwalk/promenade, offers an upscale retreat. Unwind at the spa tub or indulge in a treatment like a facial or massage. Enjoy two outdoor pools and one indoor pool with sun loungers and umbrellas by your side. Explore nearby on bike rentals or stay connected with free WiFi.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Parking available
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and 2 bars/lounges
2 outdoor pools and indoor pool
Fitness center
Self parking
Children's pool
Hot tub
Pool bar
Room service
Spa services
Massage/treatment rooms
Feel at home (6)
Children's pool
Private bathroom
Cable/satellite TV service
Garden
Terrace
Daily housekeeping
The current price is CNY917
CNY917
CNY1,124 total
includes taxes & fees
May 17 - May 18
Why we love this property
Work and leisure blend
This hotel boasts meeting rooms and desk spaces for business needs. After work, guests can enjoy spa services, massages, and poolside drinks.
Spa and wellness escape
A luxurious spa with facials, massage, and manicures. Guests rejuvenate in the hot tub and stay fit in the fitness room. Lush gardens enhance the experience.
Markou Portaliou 26, Rethymno, Crete Island, 74100
What's nearby
Town Beach - 2 min walk - 0.2 km
Blue Beach - 2 min walk - 0.2 km
Rethymnon Town Hall - 17 min walk - 1.5 km
Rethymnon Cathedral - 2 min drive - 1.6 km
Rethymnon Venetian Port - 2 min drive - 1.9 km
Getting around
Nikos Kazantzakis Airport (HER) - 75 min drive
Ioannis Daskalogiannis Airport (CHQ) - 80 min drive
Restaurants
Italian Corner Meeting Point - 1 min walk
Barrio The Neighbourhood Cafe - Kallithea - 5 min walk
Souvlaki Bar - 3 min walk
Restaurant Thalassa - 4 min walk
Häagen-Dazs - 7 min walk
About this property
Theartemis Palace
Theartemis Palace is a great choice for a stay in Rethymno. You can indulge in massages, facials, or mani/pedis, and grab a bite to eat at Chloe, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers love the helpful staff.
All inclusive details
All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
245 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Secured uncovered onsite self parking (EUR 8 per day)
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
2 bars/lounges
Restaurant
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Grocery/convenience store
Lifeguard on site
What to do
Evening entertainment
Pool table
Beach nearby
Horse riding nearby
Snorkeling nearby
Working away
3 meeting rooms
Conference space (2422 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Garden
Terrace
Fitness center
2 outdoor pools
An indoor pool
Spa services
Hot tub
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Stair-free path to entrance
Room amenities
Be entertained
28-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe (surcharge)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.
Dining
Chloe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Daphnee - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
Optional extras
Safes in guestrooms can be used for EUR 3.00 per day
Children & extra beds
Rollaway beds are available for EUR 115.0 per night
Parking
Uncovered self parking costs EUR 8 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Theartemis Palace Hotel Rethymnon
Theartemis Palace Hotel
Theartemis Palace Rethymnon
Theartemis Palace
Theartemis Palace Hotel Rethymnon, Crete
Theartemis Palace Hotel
Theartemis Palace Rethymno
Theartemis Palace Hotel Rethymno
Frequently asked questions
Does Theartemis Palace offer free cancellation for a full refund?
Yes, Theartemis Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Theartemis Palace?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Theartemis Palace?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Theartemis Palace?
Yes. Self parking costs EUR 8 per day.
What are the check-in and check-out times at Theartemis Palace?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Theartemis Palace and nearby?
Have fun with nearby activities like horseback riding and snorkeling. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Theartemis Palace also has 2 outdoor pools, 2 bars, and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Theartemis Palace?
Yes, Chloe offers international cuisine and garden views.
What's the area around Theartemis Palace like?
Theartemis Palace is located near Town Beach in New Town, a short 15-minute walk from Rethymnon Town Hall and 16 minutes' walk from Port of Rethymnon.
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Reviews
Theartemis Palace Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.0
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered a large selection of options with many different choices. (7 reviews)
The pool was a lovely spot for relaxation, with a good temperature and pleasant atmosphere. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Breakfast
Balcony
Walking
Restaurant
Old town
Beach
Gyms (public)
Reviews
Verified
10/10 Exceptional
Sep 14, 2025
Wonderful location an facilities. Staff was awesome! Only downside is the let locals access the pools and take up a lt of chairs at both pools limiting access for guests that stay there.
Jeffery Loy
Jeffery Loy, 5-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Nice hotel with a swimming pool, very close to the beach, and within a nice 15 minutes walk to the old town. Breakfast was excellent.
Hakan
Hakan, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2024
Location was excellent
Daniel
Daniel, 7-night trip
Verified
6/10 Good
Oct 8, 2025
Nice place but old furniture in rooms. Giving me soviet area vibes. Staff was friendly, nice and accommodating.
The area around is not the nicest but the old city is not that far away.
Anders
Anders, 3-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Comfortable Stay in a Great Location Near Rethymno
I stayed at Theartemis Palace for two nights during a longer trip to Crete and found it to be an excellent base for exploring Rethymno. The hotel is well-located, just a short walk from the charming old town, making it easy to enjoy the area's rich history and vibrant atmosphere. The property itself is stylish, well-maintained, and offered a high standard of comfort throughout my stay. Overall, a pleasant and convenient choice for anyone visiting this part of Crete.
Simon
Simon, 2-night trip
Verified
10/10 Exceptional
Sep 17, 2024
Great staff, beautiful facilities just great hotel. Highly recommended
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2023
Very friendly and helpful staff in all areas of the hotel.
Large selection at breakfast and dinner and very tasty preparation.
Jens
Verified
10/10 Exceptional
Sep 7, 2023
Excellent staff and service.
Polimnia
Polimnia, 1-night trip
Verified
10/10 Exceptional
Aug 31, 2024
Nice location, good breakfast
Safe is 3 euro charge per day
Armida
Armida, 7-night trip
Verified
10/10 Exceptional
Aug 23, 2023
Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.
Christian
Christian, 6-night trip
Verified
10/10 Exceptional
Jun 6, 2024
Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno
Charlotte
Verified
10/10 Exceptional
May 12, 2025
1. the swimming pool has sparkling light, very cute.
2. Bathroom fixture is very modern look
3. Staff and services are excellent.
4. Good location
5. They have a parking lot in that busy area.
Chi Wai
Chi Wai, 1-night trip
Verified
10/10 Exceptional
Aug 24, 2023
Wonderful hotel
The hotel is great 👍!
The food (breakfast and dinner) was rich and tasty.
The location is wonderful, pool are very nice but there no enough seats there.
The towels are located in strange place that take few minutes to walk.
gal
gal, 4-night trip
Verified
10/10 Exceptional
Oct 23, 2023
Highly recommended!
Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault.
Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
jason
jason, 3-night trip
Verified
10/10 Exceptional
Jul 6, 2024
Beautiful high rise hotel with a pool and option for all inclusive package. Poolside drinks and snacks are offered as well as a live duet in the evening poolside. Buffet dinner at a reasonable price in the evening is offered if you don’t choose the all inclusive option. Parking is a challenge but you can pay extra to park your car in their lot.
Linda
Linda, 1-night trip
Verified
8/10 Very good
Aug 25, 2024
The hotel is a bit outdated. Nice location, walkable to old city. Staff is friendly. Check in process is annoying. You need to fill up the information when you already have it on the reservation. If you want to use safe, you have to pay for it. Pool has a nice size, decent breakfast food. In order to get beach towel, you need to walk to the spa to get it and then return it, otherwise you will be charged 20 euro per towel.
Verified traveler
7-night trip
Verified
10/10 Exceptional
Jun 3, 2025
Nice place that's very close to the water
We stayed here for about 4 nights and everything went well. There are two sections of the palace...one where the hotel reception is connected to and the other is a stand along building across the street.
We've read online that one of the sections was the "newer" renovated one and I think that was the section with the hotel reception. We stayed in other section across the street and it was fine. It doesn't look so outdated that you can tell/feel it's vastly different.
Every night, there is some type of special music or performance by the pool. That was a nice touch and appreciated. Everyone is very friendly as well.
We opted for the daily parking of 8 euros and that came in pretty handy. There can be street parking but it is limited and you will have to drive around the side streets for one.
Edwin
Edwin, 4-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Lovely spacious hotel with very friendly staff. We stayed in the building across the road from the main hotel. Rooms were big with a balcony and the shower was very good. The air con was good. There was no corridor noise or from the road. Staff were super friendly at all times. The hotel had a gym which I wanted to use but found some of the equipment not usable posing some safety issues-.the rower foot straps are broken and the treadmill foot covering is warped. Also it is not supervised so children were in there messing around on the equipment lots of days. We had a lovely stay, breakfast was good- lots of choice.
It was about a 20 minute walk into the old town along the beach road. The beach is only 5 mins away and is lovely. Plenty of good restaurants a few mins walk away
Shelley
Shelley, 14-night trip
Verified
10/10 Exceptional
Aug 14, 2025
We really enjoyed our stay at this property. Booked the maisonette for a family of 4 which was perfect. Rooms were good size, breakfast buffet had a great selection, pools were nice. Gym could be improved as well as an omelet station at breakfast! Overall great value and convenient location-10-15 min walk to Old Town. Beach just down the street on from of he property. Would recommend!
Kara
Kara, 3-night trip
Verified
10/10 Exceptional
Oct 31, 2023
Last minute choice but comfortable and quality room and breakfast.
Philip
Philip, 1-night trip
Verified
10/10 Exceptional
Aug 23, 2020
Lovely room, helpful friendly staff
Verified traveler
8-night trip
Verified
10/10 Exceptional
Apr 12, 2025
Beautiful hotel. Modern style. Perfect condition.
Jeffrey
Verified
10/10 Exceptional
Aug 9, 2025
The members of staff were amazing, some of the best customer service I’ve ever experienced. Great people, great food and the room was perfect. I’d definitely give more stars if possible and will of course be back when I’m next in Crete.
They looked after us well, more than expected.
11/10
Omar
Omar, 9-night trip
Verified
10/10 Exceptional
Jul 30, 2020
Great stay
We are very happy with our stay. Good location (nearby and quiet). The staff was very friendly especially under the special circumstance of COVID. They handled new regulations which made us feel safe!