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THE GENERAL KYOTO Shijyo Shinmachi

3.0 star property
City-center hotel within easy reach of Nishiki Market

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Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

Enter through the glass door and discover a welcoming space with seating and dining areas.
Enjoy a self-service breakfast with a variety of options, including cereal, hot beverages, and more.
Relax in a spacious room with a large window, comfortable seating area, and a neatly arranged desk.
Relax in a spacious room with a large bed, comfortable seating area, and wall-mounted TV.
Check-in in style at our sleek reception area, featuring a curved desk and comfortable seating.
In the heart of Kyoto, THE GENERAL KYOTO Shijyo Shinmachi offers a serene retreat with laundry facilities and in-room WiFi. Take advantage of a 24-hour front desk, an elevator, and refreshing water dispenser. Helpful staff have left lasting impressions on previous guests.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Self-serve laundry

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Relax in a spacious room with a large bed, two nightstands, and a comfortable chair by the window, offering a view of the outdoors.

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Two comfortable beds with headboards and bedside tables, each with a lamp, in a stylish room with a curved wall and patterned floor.

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Relax in a spacious room with a large bed, two nightstands, and a comfortable chair by the window, offering a view of the outdoors.

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Two single beds with matching headboards, a flat-screen TV, and a wooden cabinet.

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Hair dryer
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Two single beds with matching headboards, a small table, and armchair create a cozy space.

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

Relax in a spacious room with a large bed, comfortable seating area, and wall-mounted TV.

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds

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Exterior detail

Cross Hotel Kyoto

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
9.6 out of 10, Exceptional, 1,626 reviews
The price is CNY948
CNY1,042 total
Aug 31 - Sep 1
Cross Hotel Kyoto
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About the neighborhood

Map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214

What's nearby

  • Shijo Street - 2 min walk - 0.2 km
  • Nishiki Market - 7 min walk - 0.6 km
  • Nijō Castle - 15 min walk - 1.3 km
  • Kawaramachi Street - 15 min walk - 1.3 km
  • Kyoto Tower - 3 min drive - 2.4 km

Getting around

  • Itami Airport (ITM) - 59 min drive
  • Kobe Airport (UKB) - 89 min drive
  • Kansai Intl. Airport (KIX) - 93 min drive
  • Karasuma Station - 4 min walk
  • Shijo Station - 6 min walk
  • Omiya Station - 10 min walk
  • Karasuma Oike Station - 11 min walk
  • Nijojo-mae Station - 15 min walk
  • Gojo Station - 16 min walk

Restaurants

  • ‪和醸良麺 すがり - ‬2 min walk
  • ‪INDIA GATE - ‬1 min walk
  • ‪膳處漢 ぽっちり 京都店 - ‬2 min walk
  • ‪錦セアブラノ神 - ‬1 min walk
  • ‪いっかくじゅう 四条新町店 - ‬1 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

THE GENERAL KYOTO Shijyo Shinmachi offers a great location, putting you within just a 10-minute walk of Shijo Street and Nishiki Market. Also, Kiyomizu Temple and Pontocho Alley are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Karasuma Oike Station is 11 minutes and Nijojo-mae Station is 15 minutes.

Languages

English, Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 32 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Water dispenser

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Towels fee: JPY 0 per person, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 2300 for adults and JPY 2300 for children

Children & extra beds

  • Cribs/infant beds are available for JPY 1100.0 per night
  • Rollaway beds are available for JPY 3500.0 per day

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto
HELP_OUTLINE

Frequently asked questions

Are pets allowed at THE GENERAL KYOTO Shijyo Shinmachi?

Sorry, pets aren't allowed.

Is parking offered on site at THE GENERAL KYOTO Shijyo Shinmachi?

Sorry, there's no onsite parking at THE GENERAL KYOTO Shijyo Shinmachi.

What are the check-in and check-out times at THE GENERAL KYOTO Shijyo Shinmachi?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM.

What's the area around THE GENERAL KYOTO Shijyo Shinmachi like?

THE GENERAL KYOTO Shijyo Shinmachi is in Downtown Kyoto, a short 4-minute walk from Karasuma Station and 2 minutes' walk from Shijo Street. Travelers love the hotel's prime location.

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THE GENERAL KYOTO Shijyo Shinmachi Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Amenities
Size - room
Lounge
Restaurant
Drinks
Neighborhoods

What guests liked

  • Breakfast was a highlight with many guests praising its quality and variety. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay close to great restaurants and station.
Ruel, 1-night trip

10/10 Excellent

Very nice hotel with spacious rooms and well designed bathrooms. Soothing colours and decor. I liked the location as it was a short walk from many points of interest and a subway stop but outside of the tourist zone.
Stephanie, 2-night trip

10/10 Excellent

Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Justin, 3-night trip

8/10 Good

Cute little hotel. Very clean. Nice bathrooms. I LOVED the fact that there was onsite coin laundry. They also had a nice afternoon lounge with some drinks and snacks. Breakfast selection was limited, but freshly prepared.
susan, 4-night trip

10/10 Excellent

I can’t recommend this hotel highly enough, it was fantastic!! I stayed with my 2 teens (we know they can be ahem a challenge to delight) and they are raving too! Loads of space, huge well appointed room and bathroom, fabulous lounge which we took full advantage of. Really walkable, delightful staff and breakfast to die for. We will be back for sure!!
Kathleen, 4-night trip

8/10 Good

Very good
Yi-Lin, 1-night trip

10/10 Excellent

Very convenient location, spacious and clean room. Staff was helpful.
Lea, 2-night trip

10/10 Excellent

Great value for money

great service, nice location, staff are friendly and helpful, very comfy and cozy room.
Tsung-Hui, 1-night trip

10/10 Excellent

All around amazing, would definitely stay there again and recommend it to all my friends
Francesca, 2-night trip

10/10 Excellent

Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.
Evangelina, 2-night trip

10/10 Excellent

Great three nights stay here, loved the lounge, the larger room, the rain shower, and the super comfortable beds. Would recommend!
Robin, 3-night trip

10/10 Excellent

Loved the lounge for relaxing after a day of sightseeing. Staff was all wonderful. Clean comfortable rooms.
Michelle, 3-night trip

10/10 Excellent

Perfect stay

Super wonderful staff. All my needs were taken care of in a way that exceeded my expectations. Manager was extremely kind and competent.
Stephen, 14-night trip

10/10 Excellent

Cute Boutique Hotel

We only stayed here for 1 night but it was a pleasure. The staff is so nice and wonderful. They had our room ready as soon as we got here well before check in time. They also honored our “VIP” status and gave us free breakfast for 2. Additionally, the lounge offers free snacks and beverages throughout the day, including alcohol. Overall, we loved it. I highly recommend
Andres F, 1-night trip

10/10 Excellent

Great service and great room
CHI-YUAN, 2-night trip

10/10 Excellent

Room is large and very clean Hotel is new Breakfast quality is good Will rebook if i revisit Kyoto

10/10 Excellent

This is an excellent hotel, with a small, but lovely lounge. We received a call the morning after checking in that our status with Expedia provided free breakfast. This was very nice. The staff are excellent. Would stay again.

10/10 Excellent

My stay at the general kyoto was my favorite of my travels. The staff was incredibly accommodating, even with special requests. The hotel was very clean and offered many amenities, and it was very affordable. Cannot recommend enough!!
Pantelis, 3-night trip

10/10 Excellent

Great property.
Lance, 3-night trip

10/10 Excellent

Excellent hotel. Highly recommend.
Scott, 3-night trip

10/10 Excellent

Hotel is very modern and minimalist. The amenities are amazing!
Angela, 3-night trip

8/10 Good

Close to main shopping area. Breakfast didn’t look that great, only a very limited buffet. Friendly staff.
ROBIN, 2-night trip

10/10 Excellent

Comfortable, Modern Stay with free drinks!

Great stay at The General Kyoto - an easy 15 minute walk to a great dining/restaurant area and the Gion District. Clean, comfortable, well-appointed room and a nice bonus of a Lounge with free (!) drinks and snacks during the day and cocktails, snacks & desserts at night.
Sarah, 2-night trip

10/10 Excellent

They had a nice and quiet lounge to relax and enjoy some snacks with the added comfort of reliable internet to do some work. The location is convenient to getting around Kyoto either by walking, bus, or train.
Thao, 2-night trip

10/10 Excellent

I really enjoyed my stay at this hotel. The location is great, right next to the market and close to a train station. The room was super nice, clean, and amenities were great. A nice perk was having a happy hour.