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Hotel Castillo Viña del Mar

3.0 star property
Hotel in Vina del Mar

Choose dates to view prices

Hotel Castillo Viña del Mar offers a warm welcome with continental breakfast, free in-room WiFi, and a playground. The 24-hour front desk ensures your stay is smooth sailing.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (6)

  • Housekeeping (on request)
  • 24-hour front desk
  • Air conditioning
  • Conference space
  • Tour/ticket assistance
  • Playground

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Map
José Francisco Vergara, Vina del Mar, Valparaíso

What's nearby

  • Flower Clock - 10 min walk - 0.9 km
  • Quinta Vergara - 15 min walk - 1.3 km
  • Palacio Presidencial de Cerro Castillo - 15 min walk - 1.3 km
  • Wulff Castle - 18 min walk - 1.5 km
  • Vina del Mar Casino - 4 min drive - 1.7 km

Getting around

  • Santiago Intl. Airport (SCL) - 83 min drive
  • Miramar Station - 12 min walk
  • Recreo Station - 14 min walk
  • Viña del Mar Station - 22 min walk

Restaurants

  • ‪Fusione - ‬11 min walk
  • ‪Hotel Ossido Nero - ‬10 min walk
  • ‪Sushi Okari - ‬11 min walk
  • ‪Papa John's Recreo - ‬9 min walk
  • ‪Café Journal - ‬11 min walk

About this property

Hotel Castillo Viña del Mar

  • Hotel Castillo Viña del Mar is a great choice for a stay in Vina del Mar. Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM. Public transportation is just a short walk: Miramar Station is 12 minutes and Recreo Station is 14 minutes.

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM

Traveling with children

  • Playground

Working away

  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Housekeeping on request
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Renovations and closures

This property is closed from April 27 2026 to March 31 2027 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Property Registration Number 332

Also known as

Castillo Vina Del Vina Del
Hotel Castillo Viña del Mar Hotel
Hotel Castillo Viña del Mar Vina del Mar
Hotel Castillo Viña del Mar Hotel Vina del Mar

Frequently asked questions

Is Hotel Castillo Viña del Mar currently open?

This property is closed from April 27 2026 to March 31 2027 (dates subject to change).

Does Hotel Castillo Viña del Mar offer free cancellation for a full refund?

Yes, Hotel Castillo Viña del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Castillo Viña del Mar?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Castillo Viña del Mar?

Sorry, there's no onsite parking at Hotel Castillo Viña del Mar.

What are the check-in and check-out times at Hotel Castillo Viña del Mar?

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. Check-out time is noon.

Is there an onsite casino at Hotel Castillo Viña del Mar?

No, this hotel doesn't have a casino, but Vina del Mar Casino (3-min drive) is nearby.

What's the area around Hotel Castillo Viña del Mar like?

Hotel Castillo Viña del Mar is a short 12-minute walk from Flower Clock and 15 minutes' walk from Caleta Abarca Beach.

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Reviews

Reviews

8.4

Very Good

8.4

Cleanliness

9.0

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Had an amazing time here. The staff were friendly and speak English well, you can grab beers from the fridge for 2000 cpl a piece, the ambiance of the terrace is calming, and the breakfast is great with yogurt, eggs, cereal and deli meats as options with plenty of bread and cake slices. The room was cozy with an air conditioning unit overhead and soft sheets over a spring mattress for beds. The shower is surprising as it has three nozzles, the water heater is in the bathroom telling you how hot the stored water is and superb water pressure. And finally, as the capstone, the castle cat is cute. Be sure to ring the bell at the door (rope at top right) and have a similarly great stay.
Scott, 1-night trip
Verified

8/10 Very good

Wifi spotty so 4 stars.
Donald, 2-night trip
Verified

10/10 Exceptional

Service, the best! And a cool hotel!
Sariah, 1-night trip
Verified

10/10 Exceptional

Atmosphere
lehlee, 1-night trip
Verified

8/10 Very good

Good attention
Juana María, 1-night trip
Verified

6/10 Good

Staff great, property dated and needs some upgrading! Doors need securing as noisy in the wind! Rooms very dark
George, 2-night trip
Verified

6/10 Good

Okay medieval themed hotel

This medieval hotel was fine, however I have the following complaints. 1. The address on hotels.com is wrong. 2. It is not clear how to enter the hotel. There is a sign in English on the door that says “We Are Open” but you have to ring the doorbell to get in. 3. You have to pay extra as a foreigner if you don’t have your visa paper. 4. Exiting the hotel requires ringing a bell, which was not explained.
1-night trip
Verified

2/10 Poor

Pésima experiencia

No recomiendo este lugar para nada. Llegamos en la madrugada y al llegar se nos realizó un cobro adicional de 40 mil pesos los cuales si no se pagan en el minuto no podíamos hospedarnos ahí. Este cobro fue a parte del pago por la habitación que se había hecho al momento de la reserva. Una vez llegamos a la habitación, tenía un olor a humedad terribleeee estaba irrespirable, el baño de la habitación tenía vida propia de la cantidad de hongos que tenía, sobre todo en la ducha. La cama tenía un cubrecama blanco totalmente manchado, ni siquiera quiero pensar de que manchas o fluidos se trataban, pero un desagrado total. Nada que ver con las fotos, una estafa total, no desperdicien su dinero en este hotel. El desayuno dejo mucho que desear, el jugo que servían parecía jugo en polvo de la peor calidad, el café era en sobre malo, lo único bonito el exterior, muy verde, pero todo se opaca con la pésima y traumante experiencia de la habitación.
Scarlette, 1-night trip
Verified

10/10 Exceptional

Bel hotel avec un style médiéval. Bon déjeuner, mais trop de variétés.
1-night trip
Verified

10/10 Exceptional

Una experiencia

Muy buena experiencia un bello lugar
Pedro, 1-night trip
Verified

4/10 Fair

Decepcionante, debut y despedida

El lugar es bello y tiene mucho potencial, pero le falta mucho en temas como el desayuno, muy poca variedad y además equipamiento deficiente, ejemplo la cafetera, alguién vegano o que deba tomar lacteos sin lactosa, no sobrevive, en las habitaciones, faltan toallas y confort, podría seguir, pero la relación del precio y atención comparado con otros lugares del mismo precio, esta muy por debajo
Alejandro, 1-night trip
Verified

8/10 Very good

Un lugar Acogedor

Muy lindo y cómodo lugar.
Maritza, 2-night trip
Verified

8/10 Very good

Fabian, 3-night trip
Verified

10/10 Exceptional

Nicolas, 1-night trip
Verified

10/10 Exceptional

Andrew, 1-night trip
Verified

10/10 Exceptional

JOEL, 1-night trip
Verified

10/10 Exceptional

elias, 1-night trip
Verified

8/10 Very good

1-night trip
Verified

8/10 Very good