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Hotel Des Balances

4.0 star property
Luxury hotel with restaurant, near Chapel Bridge

Choose dates to view prices

Located in Old Town Lucerne, Hotel Des Balances offers a luxurious retreat with French cuisine at Restaurant Balances and refreshing drinks at the bar. Enjoy al fresco dining, dry cleaning services, or simply relax on the terrace while taking advantage of free in-room WiFi.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY3,530
CNY3,712 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Taste of France
French cuisine awaits at this hotel's restaurant, complete with al fresco dining options. Guests can also enjoy buffet breakfast or unwind at the bar.
Sleep in style
This luxury hotel pampers guests with hypo-allergenic bedding in every room. Rooms feature minibars for convenient refreshments anytime.
Riverside luxury views
Immerse in riverside tranquility at this luxury city center hotel. Marvel at the picturesque waterway while enjoying premium urban convenience.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, River View

Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, River View

9.6 out of 10
Exceptional
(19 reviews)
  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, River View

Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

9.8 out of 10
Exceptional
(7 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room For Single Use, City View

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, City View

Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(10 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sofa Bed

  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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CNY3,138 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Map
Weinmarkt, Lucerne, LU, 6004

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • Hertensteinstrasse - 3 min walk - 0.3 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Lake Side Promenade - 9 min walk - 0.8 km

Getting around

  • Zurich Airport (ZRH) - 67 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Lucerne Station - 8 min walk
  • Luzern Sgv Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Rathaus Brauerei - ‬2 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mr. Pickwick Pub Luzern - ‬3 min walk

About this property

Hotel Des Balances

Hotel Des Balances puts you within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Restaurant Balances, which serves French cuisine and is open for breakfast, lunch, and dinner. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 35 per night)
    • Onsite valet parking (CHF 35 per day; includes in/out privileges)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1970 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.80 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 35 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 70.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per day

Parking

  • Self parking costs CHF 35 per night
  • Valet parking costs CHF 35 per day with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number KZV-SLU-000020

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Des Balances

Des Balances Lucerne

Hotel Des Balances

Hotel Des Balances Lucerne

Des Balances Hotel

Hotel Balances Lucerne

Hotel Balances

Balances Lucerne

Des Balances Hotel

Des Balances Lucerne

Hotel Des Balances Hotel

Hotel Des Balances Lucerne

Hotel Des Balances Hotel Lucerne

Frequently asked questions

Does Hotel Des Balances offer free cancellation for a full refund?

Yes, Hotel Des Balances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Des Balances?

Yes, pets are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Des Balances?

Yes. Self parking costs CHF 35 per night. Valet parking costs CHF 35 per day.

Is airport shuttle service offered by Hotel Des Balances?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Des Balances?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Des Balances?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (12-min walk) is nearby.

What is there to do at Hotel Des Balances and nearby?

Have fun during the warmer months with activities nearby such as hiking.

Are there restaurants at or near Hotel Des Balances?

Yes, Restaurant Balances offers alfresco dining and French cuisine.

What's the area around Hotel Des Balances like?

Hotel Des Balances is located on the waterfront in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Chapel Bridge. Travelers give top marks for the hotel's prime location.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was quite good, delicious, and offered a variety of options with fresh croissants. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
View
Restaurant
River
Balcony
Train station
Food
Water

Reviews

Verified

10/10 Exceptional

Staff was friendly, location was great, room was beautiful.
Nicole, 1-night trip
Verified

10/10 Exceptional

Location, location, location! Right next to river & restaurants, excellent bar just outside entrance. Very clean & courteous staff, rooms are small with no microwave. Would definitely stay here again!
Dennis S, 2-night trip
Verified

8/10 Very good

Room was extremely small and bathroom was smaller. Otherwise, the location was perfect and everything else was excellent. The restaurant is exceptional.
Joseph, 2-night trip
Verified

10/10 Exceptional

This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!
Virginia, 2-night trip
Verified

10/10 Exceptional

Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
Bilal, 3-night trip
Verified

10/10 Exceptional

Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Timothy, 3-night trip
Verified

10/10 Exceptional

We stayed in the room with the view of the river and it was beautiful. The location was ideal
karen, 2-night trip
Verified

10/10 Exceptional

Great staff and professional
David Chien Feng, 2-night trip
Verified

10/10 Exceptional

Room was great, nice location
Jennifer, 1-night trip
Verified

10/10 Exceptional

Great location and views.
Shellie, 2-night trip
Verified

10/10 Exceptional

Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
John, 2-night trip
Verified

10/10 Exceptional

Great property, location and staff.
Michael, 1-night trip
Verified

8/10 Very good

Very clean and great location !
Vaishali, 2-night trip
Verified

10/10 Exceptional

Wonderful Stay

This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Bradley, 3-night trip
Verified

10/10 Exceptional

Nice size rooms. Clean and great service.
Roman, 1-night trip
Verified

10/10 Exceptional

This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Donna, 4-night trip
Verified

10/10 Exceptional

Close to shopping, dining and train station
Susan, 2-night trip
Verified

10/10 Exceptional

The hotel was clean, nicely appointed, with a lovely and helpful staff!
Mika, 2-night trip
Verified

10/10 Exceptional

Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!
michaela, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel in the heart of Lucerne with a lovely view of the river. Extremely helpful staff.
Nicole, 2-night trip
Verified

8/10 Very good

Friendly staff. Very central.
Arshad, 2-night trip
Verified

10/10 Exceptional

This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant.
Robert, 3-night trip
Verified

10/10 Exceptional

The best of the best

This is an upscale hotel in an excellent location in the beautiful city Lucerne. The staff and service are excellent and the food at the restaurant at the hotel was superb!
PETER L, 2-night trip
Verified

10/10 Exceptional

Great property! Staff was awesome from the front desk to the bar staff.
Susan, 3-night trip
Verified

10/10 Exceptional

This was an amazing property ! Their customer service was great, hotel room was a bit small. But very clean and great location.
Mercy, 2-night trip