See all properties

Grand Hotel Zermatterhof

5.0 star property
Mountain hotel with 3 restaurants, near Matterhorn Museum

Choose dates to view prices

Photo gallery for Grand Hotel Zermatterhof

Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Sauna, hot tub, steam room, body treatments, aromatherapy
Exterior
Surrounded by the breathtaking Swiss Alps, Grand Hotel Zermatterhof offers an unforgettable luxury experience. Relax at Vita borni spa with a rejuvenating massage or facial treatment, indulge in Regional cuisine at one of three on-site restaurants, and enjoy free breakfast buffet on the garden terrace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Gym
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Free train station drop-off
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CNY3,965
CNY4,188 total
includes taxes & fees
Jul 10 - Jul 11

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | Living area | TV

Deluxe Double Room (Matterhorn View)

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room (Matterhorn View)

Classic Double Room (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room (Matterhorn View)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite (Chalet - Matterhorn View)

Suite (Chalet - Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Chalet - Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Corner (Matterhorn View)

Suite, 1 Bedroom, Corner (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Corner (Matterhorn View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom (Classic)

Superior Suite, 1 Bedroom (Classic) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom (Classic)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom (Matterhorn View)

Superior Suite, 1 Bedroom (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Grand Suite (Matterhorn View)

Grand Suite (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 76 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Chalet)

Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Chalet)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room (Classic)

Superior Double Room (Classic) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room (Classic)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Minibar, in-room safe, desk, soundproofing

Mont Cervin Palace

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
9.6 out of 10, Exceptional, 182 reviews
The price is CNY4,929
CNY5,187 total
includes taxes & fees
Jul 2 - Jul 3
Mont Cervin Palace
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Bahnhofstrasse 55, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zurich Airport (ZRH) - 106.1 miles/170.8 km
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station drop-off

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Grand Hotel Zermatterhof

Grand Hotel Zermatterhof offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments, and Gourmet Prato Borni, one of 3 restaurants, serves Regional cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 69 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
    • Free train station shuttle
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

Gourmet Prato Borni - Overlooking the garden, this fine-dining restaurant specializes in Regional cuisine and serves dinner only. Reservations are required.
Brasserie Lusi - Overlooking the garden, this brasserie specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Saycheese! - This theme restaurant specializes in fondue and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

This property is closed from April 13 2025 to June 12 2025 (dates subject to change).
The property is closed between September 23 and December 7.
The property will be renovating from June 24 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 200.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 35 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This hotel is rated 5 stars.

Also known as

Grand Hotel Zermatterhof
Grand Zermatterhof
Zermatterhof Grand Hotel
Grand Hotel Zermatt
Grand Hotel Zermatt
Grand Hotel Zermatterhof Hotel
Grand Hotel Zermatterhof Zermatt
Grand Hotel Zermatterhof Hotel Zermatt

Frequently asked questions

Is Grand Hotel Zermatterhof currently open?

This property is closed from April 13 2025 to June 12 2025 (dates subject to change).

Does Grand Hotel Zermatterhof offer free cancellation for a full refund?

Yes, Grand Hotel Zermatterhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Zermatterhof?

Yes, there's an indoor pool.

Are pets allowed at Grand Hotel Zermatterhof?

Yes, pets are welcome. There's a charge of CHF 35 per pet, per day.

Is parking offered on site at Grand Hotel Zermatterhof?

Sorry, there's no onsite parking at Grand Hotel Zermatterhof.

Is airport shuttle service offered by Grand Hotel Zermatterhof?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Hotel Zermatterhof?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Hotel Zermatterhof and nearby?

Have fun with nearby winter activities like downhill skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hotel Zermatterhof also has 2 bars, an indoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Grand Hotel Zermatterhof?

Yes, there are 3 onsite restaurants, featuring Regional cuisine and garden views.

What's the area around Grand Hotel Zermatterhof like?

Grand Hotel Zermatterhof is located on the boardwalk/promenade in Zermatt City Centre, a short 5-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Zermatt–Sunnegga Funicular.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Grand Hotel Zermatterhof Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
View
Spa
Food

What guests liked

  • The spa was great and incredibly wonderful, with many guests praising its exceptional quality. (4 reviews)
  • Breakfast was excellent, with great options and friendly service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Beautiful hotel
Maira, 2-night trip

10/10 Exceptional

Best hotel in Zermatt
Wes, 4-night trip

10/10 Exceptional

Old world charm and spectacular service. Gorgeous old hotel.
Kayvon, 3-night trip

10/10 Exceptional

Had an amazing stay!
Meha, 1-night trip

10/10 Exceptional

In the the heart of Zermatt

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.
Doug, 3-night trip

10/10 Exceptional

Fantastic service and excellent amenities!
Angela, 2-night trip

10/10 Exceptional

Great location and wonderful service. Piano bar and breakfast were great.
Erik, 2-night trip

10/10 Exceptional

Skiing mini break

Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa
Penelope, 4-night trip

8/10 Very good

This was a beautiful hotel in a perfect location.
Tamara, 4-night trip

10/10 Exceptional

Beautiful hotel and very friendly staff
Yakov, 6-night trip

10/10 Exceptional

The acommodations were excellent and the restaurant Liusa service was superb.
LINDA, 3-night trip

10/10 Exceptional

Excellent place
Sawsan, 1-night trip

10/10 Exceptional

Perfect location for all that Zermatt has to offer. I cannot fault anything or anyone at this hotel - it is truly 5*
Linda, 2-night trip

10/10 Exceptional

not much I didn't like, staff were fantastic, always helpful. Room much better than expected with view of Matterhorn.
Peter, 2-night trip

10/10 Exceptional

Perfect place in Zermatt
Nadia, 1-night trip

10/10 Exceptional

This hotel was simply amazing! Staff was unbelievably friendly and helpful with every attention to detail! I would highly recommend this hotel to anyone coming to Zermatt!
JUSTIN, 2-night trip

10/10 Exceptional

The staff provides the perfect welcoming and elegant stay. Thank you.
Ronald, 2-night trip

10/10 Exceptional

If you are looking for a special hotel in Zermatt, then this is the place! A total 5-star property in terms of rooms, location, service, staff, food and spa! We loved it here and can't wait to return to ski next time.
Leandra, 2-night trip

10/10 Exceptional

Everything just perfect

Best Hotel in Zermatt!
Niklas, 1-night trip

10/10 Exceptional

Great location. Wonderful staff. Excellent view from the room!
Ricardo, 1-night trip

10/10 Exceptional

This hotel is extraordinary. The rooms are beautiful, the restaurants are excellent and the staff simply outstanding. One of the nicest hotels we have ever stayed in. Highly recommend this hotel if you are staying in Zermatt.
Mary-Lynn, 2-night trip

10/10 Exceptional

Every thing was amazing. Nice staff , good food , amazing breakfast hall with nice piano musician At summer you need just to request a fan and also iff the wither was good it’s enough to open the window
Rashid, 2-night trip

10/10 Exceptional

Very cosy atmosphere, great staff. Fantastic breakfast. Great location. Wonderful sunny patio.
Lise, 7-night trip

10/10 Exceptional

Wonderful staff and amenities! Brunch was one of the best we have had ever! Highly recommend it.
Manoj, 1-night trip

10/10 Exceptional

Everything from the lovely staff to the stunning hotel itself was perfect for our honeymoon. The view from our room was incredible and the hotel is situated in the middle of town which made everything very accessible. I would recommend this place to anyone visiting Zermatt and I hope to be able to stay here again in the future.
veronica, 2-night trip