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Grand Hotel Villa Castagnola

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On the shores of Lake Lugano, Grand Hotel Villa Castagnola offers a luxurious retreat. Indulge in Mediterranean cuisine at one of the three on-site restaurants or unwind with a spa treatment at Clarins Wellness Corner. With shopping on site, an indoor pool, and free high-speed WiFi, this boutique hotel has everything you need to relax.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY4,578
CNY4,833 total
includes taxes & fees
Jun 1 - Jun 2

Why we love this property

Business meets bliss
Located in the city center, this hotel offers a 24-hour business center and meeting rooms. After work, rejuvenate with spa services, sauna, and massage.
Flavorful dining scene
Mediterranean cuisine beckons at 3 restaurants, while a stylish bar adds evening charm. Free buffet breakfast and in-room champagne service elevate the stay.
Spa sanctuary
A full-service spa offers daily treatments from facials to massages. Relax in the steam room, sauna, or Turkish bath. Stroll through the garden after a workout.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite Standard

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Standard

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Suite

Premium bedding, down comforters, minibar, in-room safe

Suite

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite Executive

Junior Suite Executive | Premium bedding, down comforters, minibar, in-room safe

Junior Suite Executive

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Backyard view Double Room

Backyard view Double Room | Premium bedding, down comforters, minibar, in-room safe

Backyard view Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Garden Floor Double Room

Premium bedding, down comforters, minibar, in-room safe

Garden Floor Double Room

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Viale Castagnola 31, Lugano, TI, 6906

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 1 min walk - 0.0 km
  • Lugano Exhibition Centre - 8 min walk - 0.7 km
  • Parco Ciani - 10 min walk - 0.8 km
  • Palazzo dei Congressi - 14 min walk - 1.2 km
  • Lake Lugano - 16 min walk - 1.4 km

Getting around

  • Lugano (LUG-Agno) - 10 min drive
  • Milan Malpensa Airport (MXP) - 76 min drive
  • Melide Station - 9 min drive
  • Lugano Station - 27 min walk
  • Lugano (QDL-Lugano Rail Station) - 28 min walk
  • Lugano Funicular Station - 28 min walk

Restaurants

  • ‪Before B4 - ‬12 min walk
  • ‪Lanchetta - ‬5 min walk
  • ‪Ristorante della Posta - ‬10 min walk
  • ‪La Fermata - ‬12 min walk
  • ‪Pane & Zucchero - ‬6 min walk

About this property

Grand Hotel Villa Castagnola

At Grand Hotel Villa Castagnola, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute walk of Parco Ciani. The indoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Le Relais, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and an outdoor tennis court. Fellow travelers say great things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (CHF 20 per day; includes in/out privileges)
    • Secured covered onsite valet parking (CHF 30 per day)
    • Wheelchair-accessible parking on site
    • Limited self and valet parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (4865 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • Built in 1880
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Renewable energy used
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Deck or patio

Freshen up

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Local maps

Special features

Spa

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Ristorante Arté al Lago - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
La Rucola - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 120 per night

Parking

  • Uncovered self parking costs CHF 20 per day with in/out privileges
  • Covered valet parking costs CHF 30 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Long-term renters welcome.

This property uses some geothermal energy. Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Mobile payment options include: Apple Pay and TWINT.

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

This hotel is rated 5 stars.

Also known as

Grand Hotel Castagnola

Grand Hotel Villa Castagnola

Grand Hotel Villa Castagnola au Lac

Grand Hotel Villa Castagnola au Lac Lugano

Grand Villa Castagnola au Lac

Grand Villa Castagnola au Lac Lugano

Villa au Lac

Villa Castagnola

Villa Castagnola au Lac

Villa Castagnola Hotel

Grand Hotel Villa Castagnola Lugano

Grand Villa Castagnola Lugano

Grand Villa Castagnola

Grand Hotel Lugano

Grand Villa Castagnola Lugano

Grand Hotel Villa Castagnola Hotel

Grand Hotel Villa Castagnola Lugano

Grand Hotel Villa Castagnola Hotel Lugano

Frequently asked questions

Does Grand Hotel Villa Castagnola offer free cancellation for a full refund?

Yes, Grand Hotel Villa Castagnola does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Villa Castagnola?

Yes, there's an indoor pool.

Are pets allowed at Grand Hotel Villa Castagnola?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Hotel Villa Castagnola?

Yes. Self parking costs CHF 20 per day. Valet parking costs CHF 30 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Hotel Villa Castagnola?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Grand Hotel Villa Castagnola?

No, this hotel doesn't have a casino, but Casino Lugano (19-min walk) and Casinò di Campione (17-min drive) are both nearby.

What is there to do at Grand Hotel Villa Castagnola and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel Villa Castagnola also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Grand Hotel Villa Castagnola?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.

Does Grand Hotel Villa Castagnola have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Grand Hotel Villa Castagnola like?

Grand Hotel Villa Castagnola is in Cassarate, a short 10-minute drive from Lugano (LUG-Agno) and 17 minutes' walk from Lake Lugano.

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Reviews

Grand Hotel Villa Castagnola Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa is absolutely stunning and luxurious. (4 reviews)
  • Breakfast was wonderful with great options and nice eating areas both indoor and outdoor. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Lake
Restaurant
Food
Luxury
Mountain
Spa

Reviews

Verified

10/10 Exceptional

It was a beautiful hotel with a lot of history. Very traditional, look with many amenities and great restaurant. The views from the room of Lake Lugano were breathtaking. I would strongly suggest this hotel if you’re staying in Lugano.
Avo, 1-night trip
Verified

10/10 Exceptional

Great hotel and very courteous and friendly staff
tuluh, 2-night trip
Verified

10/10 Exceptional

What a gorgeous property! Received an upgrade to a corner suite which was not only large but had spectacular lake views. Felt like royalty. Dined at Le Relais where both the food and service were excellent. The hotel is adjacent to a funicular and an easy walk to town. The staff are wonderful. A truly fantastic stay. Highly recommended!
stephen, 2-night trip
Verified

10/10 Exceptional

Very nice stay

Very nice classic hotel with very nice amenities
3-night trip
Verified

10/10 Exceptional

Elegant and old school classy but at the same time relaxed and friendly. Stunning garden and great facilities. Very good breakfast nice eating areas both indoor and outdoor.
Monica, 1-night trip
Verified

10/10 Exceptional

Tremendous Hotel

Great staff, great food, beautiful hotel, and prime location.
John, 3-night trip
Verified

10/10 Exceptional

The most exquisite hotel experience my husband and I have ever had. The staff went above and beyond, the grounds are impeccable, the lake views immaculate, and the amenities fantastic. We will definitely be back to beautiful Villa Castagnola.
Julia, 2-night trip
Verified

6/10 Good

Noisy Room location

While the location and the service/staff are amazing, they gave us a room on first floor over the restaurant where the piano/mouse was annoying and the pets friendliness was also loud due to a dog constantly barking.
Barbara Kennedy, 2-night trip
Verified

10/10 Exceptional

World class service… from the moment, I walked on the property to the moment I left. I felt well cared for.
Christopher, 3-night trip
Verified

10/10 Exceptional

Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.
Hansjürg, 3-night trip
Verified

10/10 Exceptional

Friendly and professional staff and an easy check-in.
Toni, 1-night trip
Verified

10/10 Exceptional

Very nice location
Diana, 1-night trip
Verified

8/10 Very good

we had a wonderful stay here. The location is perfect, and we had a wonderful room with the most incredible view, no complaints at all. My only complaint was the food at the breakfast buffet, it was really nothing special, locked, originality, and somewhere homemade options.
1-night trip
Verified

10/10 Exceptional

View was great besides everything 🙏💚💫✨
Dr.Maria, 4-night trip
Verified

10/10 Exceptional

Undoubtably the best hotel I have ever stayed at. So beautiful, the staff were amazing so kind and helpful. It was my birthday and they sent chocolates to my room and gifted our group free cocktails before dinner. I was very touched. Would Highly recommend a visit there if staying in Lugano.
Vivian, 1-night trip
Verified

10/10 Exceptional

Beautiful place, wonderful service! We will definitely come back!
Andreas, 1-night trip
Verified

10/10 Exceptional

Perfect hotel in Lugano

Excellent hotel, old classic style, very comfortable and spacious room, good quality beds and beddings. We stayed in the double room with balcony, room looks like a junior suite, had 2 bathrooms. Hotel has a wonderful garden, perfect location , on the lake and not very far from center.
Olga, 1-night trip
Verified

10/10 Exceptional

Such a pleasant and lovely experience. Certainly the staff was our greatest reason for the smiles and the memories
Lorraine, 2-night trip
Verified

10/10 Exceptional

Beautiful property with spa facilities and a large indoor pool. Many rooms have balconies overlooking lake Lugano. Easy bus ride to downtown. Staff was always friendly and helpful.
Mark, 3-night trip
Verified

10/10 Exceptional

Lovely experience

Wonderful old style hotel in a good location and with impeccable service. Great breakfast and lunch restaurant and a lovely bar. Very specious and comfortable room with lake and garden views. I would strongly recommend it.
Gianni, 2-night trip
Verified

10/10 Exceptional

We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.
Agnieszka, 4-night trip
Verified

10/10 Exceptional

The best service we have ever had! Cheerful staff that take pride in their service.
Thomas, 2-night trip
Verified

10/10 Exceptional

The view is the best literally part heaven. Staffs were so helpful and polite. Hundred percent 💯 i am coming back there soon.🙏💜💋
Dr.Maria, 3-night trip
Verified

10/10 Exceptional

I was blown away by this property. Absolutely every detail has been thought of. From the moment you walk in the door, you are taken by the beautiful decor and the lovely family that own and manage the property. This place is special and truly one of a kind. The spa is absolutely stunning. I can’t wait to go back, truly a hidden gem.
Michael, 2-night trip
Verified

10/10 Exceptional

This hotel was absolutely the most gorgeous hotel I have ever stayed. The suites are grand and pay a homage to its time period. The views are unbelievable and the staff is so polite and accommodating. I do wish they would have changed up the menu each morning for breakfast and each night for dinner. Great spot to travel North and South to Lake Como. A wonderful time was had on our girls trip!
Jacqueline, 4-night trip