Neos Hotel

3.0 star property
Central Astana hotel with restaurant, connected to the convention center

Choose dates to view prices

Welcome to Neos Hotel in Almaty District, where modern comforts meet warm hospitality. Indulge in a full breakfast, grab a coffee from the lobby or coffee shop/cafe, and unwind with free WiFi. Guests appreciate the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Coffee shop/cafe
  • Spa services
  • Airport drop-off service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
  • Snack bar/deli
  • Laundry service
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Satellite TV service
  • Dry cleaning/laundry service
  • Free self parking
  • Snack bar/deli
The current price is CNY724
CNY840 total
includes taxes & fees
Apr 9 - Apr 10

Room options

Standard Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Kabanbay Batyra Avenue 45/1, Astana, Astana, 010000

What's nearby

  • Saryarka Velodrome - 2 min walk - 0.2 km
  • Astana Arena - 9 min walk - 0.8 km
  • MEGA Silk Way - 3 min drive - 3.1 km
  • Khan Shatyr - 3 min drive - 2.7 km
  • Bayterek Tower - 3 min drive - 2.7 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 22 min drive
  • Astana Railway Station - 30 min drive
  • Airport drop-off service

Restaurants

  • ‪Aula - ‬2 min drive
  • ‪Costa Coffee - ‬19 min walk
  • ‪Drinkit - ‬2 min drive
  • ‪Fuller’s Botanical Garden - ‬2 min drive
  • ‪Пинта Bar & Grill Akmeshit - ‬18 min walk

About this property

Neos Hotel

Neos Hotel is a great choice for a stay in Astana. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe.

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport drop off (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Communal living room
  • Spa services

Accessibility

  • Wheelchair-accessible lounge
  • Area rugs in room
  • Thin carpet in room

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Bathtub only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

More

  • Daily housekeeping
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle. Maximum occupancy 2

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Neos Hotel Hotel
Neos Hotel Astana
Neos Hotel Hotel Astana

Frequently asked questions

Does Neos Hotel offer free cancellation for a full refund?

Yes, Neos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Neos Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Neos Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Neos Hotel?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 30 per vehicle.

What are the check-in and check-out times at Neos Hotel?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. Check-out time is 12:30 PM.

What is there to do at Neos Hotel and nearby?

Neos Hotel has spa services.

Are there restaurants at or near Neos Hotel?

Yes, there's an onsite restaurant.

What's the area around Neos Hotel like?

Neos Hotel is in Yesil District, a short 14-minute walk from Astana Arena and 7 minutes' walk from Saryarka Velodrome.

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Reviews

Neos Hotel Reviews

9.0

Wonderful

9.8

Cleanliness

8.0

Amenities

9.6

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Convenient distance from the conference center
Randa, 8-night trip
Verified

10/10 Exceptional

Very nice place
Julia, 2-night trip
Verified

10/10 Exceptional

This hotel is a gem. Friendly, helpful staff, a great gym, good breakfast, and nice rooms. I will visit them again when I'm next in Astana.
Jason, 5-night trip
Verified

10/10 Exceptional

Small boutique hotel. Very quiet. Good breakfast. Easy transportation with taxis to conference center, restaurants, and tourist sites. Would definitely stay again if I get back to Astana
Clement, 5-night trip
Verified

6/10 Good

Nice staff, very comfortable bed, nice shower. Only issues were the breakfast not being good, and the curtains in the room weren’t big enough to cover the windows.
Cillian, 6-night trip
Verified

10/10 Exceptional

Very helpful staff. Good breakfast. Clean and tidy rooms.
Aliya, 2-night trip
Verified

8/10 Very good

In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.
Victor, 2-night trip
Verified

10/10 Exceptional

alberto filippo, 1-night trip