In the upscale Bahnstadt district, ATLANTIC Hotel Heidelberg offers a haven of relaxation. Unwind at the onsite spa, recharge at 15 High restaurant for dinner or grab coffee from the cafe. Enjoy high-speed WiFi and a gym to keep you connected and active.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Fitness center
Self parking
Room service
Coffee shop/cafe
8 meeting rooms
24-hour front desk
Air conditioning
Front-desk safe
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Daily housekeeping
Blackout drapes/curtains
The current price is CNY863
CNY863
CNY979 total
includes taxes & fees
Jun 3 - Jun 4
Why we love this property
Work meets relaxation
Business travelers thrive with 8 meeting rooms and laptop stations. After hours, the full-service spa, sauna, and steam room await for rejuvenation.
A taste for all palates
Culinary options abound with a restaurant, cafe, and bar. The buffet breakfast includes vegan and vegetarian choices for diverse dietary needs.
Spa oasis
This hotel's full-service spa opens daily for ultimate relaxation. Guests can detoxify in the sauna and steam room or maintain fitness goals.
Europaplatz 1, Heidelberg, Baden-Württemberg, 69115
What's nearby
Bergstrasse-Odenwald Nature Park - 1 min walk - 0.0 km
Heidelberg Congress Center - 3 min walk - 0.3 km
Heidelberg Zoo - 2 min drive - 1.3 km
Neckarwiese - 7 min drive - 2.4 km
University of Heidelberg New Campus - 7 min drive - 2.7 km
Getting around
Mannheim (MHG) - 19 min drive
Frankfurt Airport (FRA) - 61 min drive
Frankfurt (HHN-Frankfurt - Hahn) - 110 min drive
Heidelberg Central Station (QHD) - 4 min walk
Heidelberg Central Station - 4 min walk
Heidelberg-Weststadt/Südstadt S-Bahn - 19 min walk
Heidelberg (West) Central Station Tram Stop - 6 min walk
Heidelberg Seegarten Tram Stop - 16 min walk
Restaurants
Bäckerei / Café Riegler - 1 min walk
Mandy's Railway Diner - 8 min walk
ECHOBEAN - 7 min walk
Burger King - 10 min walk
Neo - 4 min walk
About this property
ATLANTIC Hotel Heidelberg
When you stay at ATLANTIC Hotel Heidelberg, you'll be within a 10-minute drive of Heidelberg Castle. Guests can visit the fitness center for a workout or grab a bite to eat at 15 High, which serves dinner. The property is just a short walk to public transportation: Heidelberg (West) Central Station Tram Stop is 6 minutes away.
At a glance
DONE
Hotel size
310 rooms
Arranged over 13 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 25 per day)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
8 meeting rooms
Conference space (3767 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
Safe-deposit box at front desk
Fitness center
Bicycle parking
Full-service spa
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hand-held showerheads
Magnifying mirror
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Pay movies
Home comfort
Air conditioning and heating
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
15 High - This restaurant serves dinner only.
Deli Lounge - Onsite delicatessen. Open daily.
15 High Sky Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 13 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Covered self parking costs EUR 25 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Property Registration Number HRB 37106
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
Atlantic Heidelberg Heidelberg
ATLANTIC Hotel Heidelberg Hotel
ATLANTIC Hotel Heidelberg Heidelberg
ATLANTIC Hotel Heidelberg opening soon
ATLANTIC Hotel Heidelberg Hotel Heidelberg
Frequently asked questions
Does ATLANTIC Hotel Heidelberg offer free cancellation for a full refund?
Yes, ATLANTIC Hotel Heidelberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ATLANTIC Hotel Heidelberg?
Yes, cats and dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at ATLANTIC Hotel Heidelberg?
Yes. Self parking costs EUR 25 per day. Parking spots may be limited.
What are the check-in and check-out times at ATLANTIC Hotel Heidelberg?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at ATLANTIC Hotel Heidelberg and nearby?
ATLANTIC Hotel Heidelberg has a spa and a fitness center.
Are there restaurants at or near ATLANTIC Hotel Heidelberg?
Yes, there's an onsite restaurant, 15 High.
What's the area around ATLANTIC Hotel Heidelberg like?
ATLANTIC Hotel Heidelberg is a short 6-minute walk from Heidelberg (West) Central Station Tram Stop and 20 minutes' walk from Heidelberg Zoo.
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Reviews
ATLANTIC Hotel Heidelberg Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.4
Amenities
9.0
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as fantastic, excellent, and amazing with a huge selection of products and a lovely view. (31 reviews)
The spa area was quiet, clean, and well-equipped with amenities such as a steam room, sauna, and relaxation room. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
8/10 Very good
Dec 28, 2025
Good room and bed, very good breakfast with a lovely view
Wietse
Wietse, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Amazing hotel with a fantastic interior and design, the beds and sleeping couch was so comfortable and the staff where service minded and gave a great 5 star service.
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Good location and breakfast is amazing.
Arvind
Arvind, 1-night trip
Verified
8/10 Very good
Sep 19, 2025
Very beautiful hotel, the breakfast was amazing but surprised to see small bed.
Jean
Jean, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Great location for a work trip. The rooms are large, comfortable and well kept. Breakfast at the top floor has a good variety and quality. Only complaint would be the room facing the main station can be quite loud if the window is open.
Roberto
Roberto, 3-night trip
Verified
10/10 Exceptional
May 24, 2025
Great location and central with the train station. Very nice accommodations as well.
Alexis
Alexis, 2-night trip
Verified
10/10 Exceptional
Jun 23, 2025
Very nice hotel with friendly staff. Gym and sauna was great!
Henrik
Henrik, 3-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Phenomenal breakfast
Priscilla
Priscilla, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2025
The hotel was very modern. The rooms were clean and comfortable. The rooftop breakfast area and bar was very nice. I would stay here again if attending a conference at the congress centre.
Robert
Robert, 4-night trip
Verified
8/10 Very good
Sep 26, 2025
Relaxing in the sauna and steam room after a long day of sightseeing was what we needed.
The breakfast buffet was ok but signage for vegan items were lacking. Staff were able to assist me with funding suitable options.
JASMINE
JASMINE, 1-night trip
Verified
4/10 Fair
Sep 28, 2025
The hotel itself was very nice, clean and comfortable, however the service we received due to a double room charge was less than ideal. Not only were we charged twice for the room it was extremely difficult to get a refund. The hotel would
Laura
Laura, 1-night trip
Verified
8/10 Very good
Oct 12, 2025
Overall a very nice hotel - staff made my wife and friend pay city Tax for two nights, two people each. Even though we only stayed one night and I paid the city tax the night before.
After a bit of complaining and a couple front desk people refunds were made -- but, it was very sad to see this type of behavior from such a nice facility.
William
William, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2024
Top Hotel, top Fitnessstudio
Frank
Frank, 1-night trip
Verified
10/10 Exceptional
Aug 18, 2024
Next to Heidelberg HbF and it is easy to access there. The facility is new and clean !
Rena
Rena, 2-night trip
Verified
10/10 Exceptional
Dec 10, 2024
Modern, clean and next to train station
I booked this property last minute due to a change of plans and I was impressed at the experience. I was quickly checked into my room. The hotel is very modern and clean. It is conveniently located next to the central train station.
Kirk Elliott
Kirk Elliott, 1-night trip
Verified
10/10 Exceptional
Apr 28, 2025
Fantastic hotel and incredibly good disabled rooms
We needed a handicap room and were very happy with it. The hotel must have used a consultant who uses a wheelchair when they planned the room. Everything was perfect, the size of the room and the bathroom. The grab bars, shower chair, even the wardrobe were dedicated to a seated guest. Great!
Ola
Ola, 3-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Heidelberg on my own
The ATLANTIC Hotel was exactly what I was looking for! An upscale hotel near the Heidelberg Main Train Station, which had a cafe and an excellent restaurant. I was worried about train noise, but never heard a thing. It was like watching a silent movie. The Local Bus Stop was a few hundred feet from the hotel entrance, behind the tourist information building. The tourist office even sells tickets to Heidelberg Castle and the Funicular to get up and back. Very convenient! Took the bus to the University Plaza and the Funicular was at the end of the street. Decided to take an Uber back to hotel for less than $10. The Atlantic Hotel is basically a 5 star hotel with a 3 star price.
Wendell
Wendell, 2-night trip
Verified
8/10 Very good
Mar 3, 2025
Although the hotel was located next to the train station, the sound proofing was effective. Check-in was a bit odd since reception desk is not on the level of the main entrance (from street). In-room AC didn't seem functional, so we ended up with the window open - listening to the train station sounds anyway.
ASHLEY
ASHLEY, 1-night trip
Verified
10/10 Exceptional
Jul 13, 2024
They allowed me to check in early, but housekeeping kept breaking into the room every hour or two to finish whatever they were doing. Overall very clean and comfortable.
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Wonderful and Convenient
Beautiful hotel! We were very surprised at how nice it is! The room was huge and even had a walk in closet. They provided lovely full bottles of shampoo, conditioner, body soap, lotion etc. I don’t usually like hotel products but these were delightful. They even had robes and slippers. The location is steps away from the train station which was very convenient for traveling by public transportation 100%. There wasn’t a balcony but there were doors that opened like a balcony with a safety wall. It let in lots of fresh air, you just couldn’t walk out. It was also very clean and fresh, beds are comfortable. I would absolutely recommend this hotel.
Tammie
Tammie, 2-night trip
Verified
6/10 Good
Jun 24, 2025
The hotel is very good as architecture and in size. Very nice view on top of the Floor. Where you have your breakfast. And the breakfast is also very nice. If you have a car, the parking is very convenient. The rooms are luxurious, but the service is the problem. We arrived in our room after a long day trip and the housekeeping did not clean the room or change the glasses. We have two separate beds and the housekeeping only did one of them. They didn’t change the towels and so on so when I called the reception and asked what happened they said they were short on staff. This is nonsense because the housekeeping was already in the room and they did only the bed and they left. Also, the day we arrived was one of the hottest day and the air conditioning was not working properly so I asked for a technician they didn’t have a technician at that moment. Next day I have asked for the technician again and they said they will go into the room and fix the problem but when I arrived in my room in the afternoon, nothing was fixed so I called the reception again. They said this is how their air conditioning works so they are telling you stories about housekeeping and technician just to postpone you. If its a hot day, the room is hot too. So overall I liked the hotel but did not enjoy the service.
serkan
serkan, 2-night trip
Verified
6/10 Good
Sep 8, 2025
The hotel has potential, the hotel itself was clean, and the location was great. Those were the highlights. Unfortunately, the rest of my experience was a letdown, mostly due to a lack of attention to basic details that really matter during a stay. Check-in was quick and easy, so I was optimistic at first. But once I got to the room, I noticed there were no towels. I had to head back down to request them. Then, when I went to take a shower, I realized there was no body soap either. Since it was late, I waited until the next day to ask for it. I left a note in the room, not realizing that housekeeping isn’t done daily. Since no one came in, the soap wasn’t replenished. Later that evening, I stopped by the front desk again and mentioned it. The young woman at the desk indicated that she’d take care of it, but when I returned hours later, the soap still hadn’t been delivered. I ended up going back down a second time to ask again this time, the gentleman at the desk apologized stating that his coworker probably forgot and handed me the soap and lotion, which also hadn't been in the room. Honestly, if certain amenities are offered, they should be there from the start. As a guest, I shouldn’t have to keep going back and forth to the front desk just to get basic essentials like towels or soap. The hotel has potential, but the lack of attention to these small, important details made the stay feel frustrating and incomplete to say the least.
Roy
Roy, 2-night trip
Verified
10/10 Exceptional
May 25, 2026
Super clean and elegantly modern hotel right at the main train station. Excellent rooftop bar and restaurant.