See all properties

KO'OLEBIL

3.5 star property
Family-friendly hotel in Tonalá with restaurant and pool bar

Choose dates to view prices

Photo gallery for KO'OLEBIL

Business center
Front of property - evening/night
Restaurant
Outdoor dining
Deluxe Room | Living area | 55-inch flat-screen TV with satellite channels, TV, heated floors
Enjoy your visit to Tonalá with a stay at KO'OLEBIL. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include 4 hot tubs, a lazy river, and a poolside bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools and 4 hot tubs
  • Lazy river
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Coffee shop/cafe

For families (6)

  • Children's pool
  • Sofa bed
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is CNY581
CNY686 total
includes taxes & fees
Jul 4 - Jul 5

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, pillowtop beds, in-room safe, individually furnished

Deluxe Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Pillowtop bed
  • 1170 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, pillowtop beds, in-room safe, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Pillowtop bed
  • 1170 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Sofa Bed

Similar properties

3 outdoor pools

Hotel Villa Murano

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 93 reviews
Hotel Villa Murano
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle principal Boca del Cielo, #1550, Tonalá, CHIS, 30513

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 31 min drive - 23.7 km

Getting around

  • Beach shuttle (surcharge)

Restaurants

  • ‪Restaurante Erika - ‬9 min walk
  • ‪Palapa Alexis - ‬6 min walk
  • ‪Restaurante Alexis - ‬9 min walk
  • ‪El Camaron Boca del Cielo - ‬6 min walk
  • ‪Yoyis - ‬5 min walk

About this property

KO'OLEBIL

Enjoy your visit to Tonalá with a stay at KO'OLEBIL. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include 4 hot tubs, a lazy river, and a poolside bar.

Languages

Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 18 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Offsite

    • Beach shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Traveling with children

  • Children's pool
  • Lazy river
  • Cabinet locks

What to do

  • Beach shuttle (surcharge)
  • Kayaking
  • Beach nearby
  • Ecotours nearby
  • Motor boating nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • Garden
  • Television in common areas
  • 2 outdoor pools
  • Lazy river
  • 4 hot tubs
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Front entrance ramp
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Grab bar in shower
  • Doorbell and phone notification
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Single sofa bed
  • Pillowtop mattress
  • Travel crib
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Highchair

More

  • Housekeeping (on request)
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 115 to 170 for adults, and MXN 70 to 120 for children
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 7 years old are not allowed in the swimming pool or hot tub, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

This property does not have elevators.
Parties and events are allowed on site.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

KO'OLEBIL Hotel
KO'OLEBIL Tonalá
KO'OLEBIL Hotel Tonalá
HELP_OUTLINE

Frequently asked questions

Is there a pool at KO'OLEBIL?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at KO'OLEBIL?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at KO'OLEBIL?

Yes, there's free self parking.

What are the check-in and check-out times at KO'OLEBIL?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at KO'OLEBIL and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in one of the 4 hot tubs and an invigorating swim in one of the 2 outdoor swimming pools. KO'OLEBIL also has a lazy river and a garden.

Are there restaurants at or near KO'OLEBIL?

Yes, there's an onsite restaurant.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

KO'OLEBIL Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excelente estancia. Muy buena opcion.

Sigue el navegador de google, pareciera no hay hotel pero unos metros mas allí estará. Discreto por fuera, bonito por dentro, la propiedad todo bien y agradable. Habitación: amplia, limpia, aire acondicionado funcionando al 100. En la habitación hay sillones comodos asi como una mesa de centro con banquitos. Señal de Sky en smart TV con Apps. WiFi. Personal atento y amable. Pedimos de cenar y nos llevaron los alimentos a la habitación sin costo extra. Varias albercas: para adultos (algo profunda) y tambien hay para niños. El personal de lobby nos oriento para pedir una lancha y visitar la parte de la isla/resturantes donde puedes llegar al mar. El hotel tiene su propio muelle donde te llevan y traen por $200 pesos. Detalles a mejorar: al usar la regadera, el agua tardaba en irse por lo que se formaba un gran charco. Una cortina/persiana estaba en mal estado (deshilada). Algunos focos/luminarias dentro de la habitación no prendían. El agua de la alberca se sentía muy caliente y el clima estaba caluroso.
Jesus Emmanuel, 1-night trip

8/10 Very good

Sandra Verónica, 1-night trip

10/10 Exceptional

Excelente opción de alojamiento en Boca del Cielo. El personal es muy amable
Rene, 1-night trip

8/10 Very good

Jhonny, 2-night trip

10/10 Exceptional

Lindo lugar y muy amables todos
Gaby, 1-night trip

10/10 Exceptional

solo muy lejos la playa
KARINA MARIBEL, 1-night trip

8/10 Very good

Propiedad cercana a la playa.
Janett, 1-night trip

10/10 Exceptional

Excelente trato del personal, desde el recibimiento, la estancia, siempre prestos para apoyar y orientar en cuanto a como moverse al estero, manglares o algun area circundante al hotel, los alimentos, snacks y postres deliciosos. Mil Gracias Sr. Oscar, Chef y todo el personal en general. Por supuesto que volveria en un futuro si Dios nos lo permite.
Norma, 2-night trip

10/10 Exceptional

Celestino, 2-night trip

10/10 Exceptional

Muy limpio, bonito y el personal muy amable
Maria de Lourdes, 1-night trip

8/10 Very good

Hotel Boca del Cielo.

Una muy buena experiencia, muy recomendable, muy tranquilo, se descansa bien, personal de servicio muy amable, el único detalle: le hace falta mantenimiento y limpieza a las albercas, tenían mucha lama y al pisar los azulejos se levantaban.
Esther, 2-night trip

2/10 Poor

jesus, 1-night trip

10/10 Exceptional

TIFFANY, 3-night trip

10/10 Exceptional

Muy recomendable

Jesus, 4-night trip

10/10 Exceptional

Norberto Vazquez, 1-night trip

8/10 Very good

Buen lugar para descanso, instalaciones de la habitación seminuevas, la alberca y el jacuzzi bien.

10/10 Exceptional

EXCELENTE

EXCELENTE
Nora Maite, 1-night trip