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Grupotel Parc Natural & Spa

5.0 star property
Luxury beachfront hotel with spa, near Playa de Muro

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Photo gallery for Grupotel Parc Natural & Spa

Aerial view
Property preview
Bar (on property)
Lobby
Indoor pool, outdoor pool
Escape to Grupotel Parc Natural & Spa, where the beachfront location offers endless opportunities for sun-kissed fun. Enjoy a rejuvenating spa treatment, indulge in Mediterranean cuisine at one of two restaurants, or challenge friends to a game in the arcade. The hotel's playground and outdoor pool are perfect spots for families while adults can unwind with free WiFi and an indoor pool. Helpful staff ensure your stay is nothing short of exceptional.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Hot tub

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Television
  • Garden

Why we love this property

Beachside fun
Volleyball matches await on this hotel's sandy shore. Savor oceanfront meals at the beachfront restaurant after a day in the sun.
Wellness escape
A full-service spa provides Ayurvedic treatments, body scrubs, and facials. Guests enjoy the sauna, hot tub, and steam room. The garden offers tranquility.
Beach luxury paradise
This luxury hotel beckons with its pristine beachfront locale. Verdant gardens provide a serene backdrop for travelers seeking an escape to paradise.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Balcony (2 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony (2 Adults)

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room Single Use, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room, Balcony (2 adults and 1 child)

Balcony view

Premium Double Room, Balcony (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room, Balcony

Balcony view

Premium Double Room, Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, Terrace (2 adults and 1 child)

Balcony view

Premium Suite, Terrace (2 adults and 1 child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Balcony (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony (2 adults and 1 child)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Suite, Terrace (2 adults and 2 children)

Balcony view

Premium Suite, Terrace (2 adults and 2 children)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Premium Suite, Terrace (2 adults)

Balcony view

Premium Suite, Terrace (2 adults)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Jetted bathtub
Bidet
  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Map
Crta. Alcudia - Artá s/n, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 3 min walk - 0.3 km
  • Albufera Natural Park - 17 min walk - 1.5 km
  • Platja dels Francesos - 4 min drive - 2.2 km
  • Es Comú - 5 min drive - 6.0 km
  • Alcúdia Beach - 6 min drive - 3.9 km

Getting around

  • Palma de Mallorca Airport (PMI) - 51 min drive
  • Sa Pobla Station - 13 min drive
  • Petra Station - 21 min drive
  • Muro Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Numa Beach - ‬16 min walk
  • ‪Tramuntana Restaurant - ‬11 min walk
  • ‪Can Pescador - ‬8 min walk
  • ‪Buffet Restaurant - ‬19 min walk
  • ‪Gelats Artesa Valls - ‬13 min walk

About this property

Grupotel Parc Natural & Spa

At Grupotel Parc Natural & Spa, you can spend time at the beach playing volleyball, plus you'll be within a 5-minute walk of Playa de Muro. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and Ayurvedic treatments. Bistro Mar Blau, one of 2 restaurants, serves Mediterranean cuisine and is open for lunch. A free kid's club, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 142 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service

Traveling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Beach volleyball
  • Pool table
  • Bicycle tour information
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bicycle rentals
  • Bike repair services
  • Bike cleaning
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Dining

Bistro Mar Blau - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch only.
Restaurante Paraiso - This beachfront buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 for adults and EUR 13 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2781

Also known as

Grupotel Natural
Grupotel Natural Parc
Grupotel Parc
Grupotel Parc Natural
Grupotel Parc Natural Hotel
Grupotel Parc Natural Hotel Muro
Grupotel Parc Natural Muro
Parc Natural
Parc Natural Grupotel
Grupotel Parc Natural & Spa Playa De Muro, Majorca
Grupotel Parc Natural And Spa
Grupotel Parc Natural Hotel Playa De Muro
Grupotel Parc Natural & Muro
Grupotel Parc Natural & Spa Muro
Grupotel Parc Natural & Spa Hotel
Grupotel Parc Natural & Spa Hotel Muro

Frequently asked questions

Does Grupotel Parc Natural & Spa offer free cancellation for a full refund?

Yes, Grupotel Parc Natural & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Parc Natural & Spa?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Grupotel Parc Natural & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Grupotel Parc Natural & Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Grupotel Parc Natural & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grupotel Parc Natural & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Grupotel Parc Natural & Spa and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grupotel Parc Natural & Spa also has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Grupotel Parc Natural & Spa?

Yes, there are 2 onsite restaurants, featuring beachfront dining and Mediterranean cuisine.

Does Grupotel Parc Natural & Spa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Grupotel Parc Natural & Spa like?

Grupotel Parc Natural & Spa is a short 3-minute walk from Playa de Muro and 16 minutes' walk from Albufera Natural Park.

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Reviews

Grupotel Parc Natural & Spa Reviews

9.8

Exceptional

9.8

Cleanliness

8.6

Location

10

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with a large variety of delicious items and great attention to dietary needs. (6 reviews)
  • The property offers a perfect beach location with lovely views of the sea and nature in a peaceful and quiet setting. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Breakfast
Beach
Trip

Reviews

10/10 Exceptional

Totally fantastic place to stay!! One of the best hotels I’ve ever stayed at.
James, 3-night trip

10/10 Exceptional

The staff and attention to detail was faultless, highly recommend.
Martin, 7-night trip

10/10 Exceptional

Great experience
Jose Luis, 5-night trip

10/10 Exceptional

Great food, staff and location. Will definitely revisit.
David, 5-night trip

10/10 Exceptional

Absolutely loved our stay here. They have an amazing buffet selection and the property is well maintained. The people are amazing from the front desk, house keeping, dining and children center. If you’re debating between booking here or another place book here take it from someone who has traveled quite a bit.
WANJIRU, 4-night trip

10/10 Exceptional

Excellent service and very helpful
Peter, 6-night trip

10/10 Exceptional

Was curious why this property had such incredible reviews- it looked nice in the photos albeit perhaps a little dated in decor in places. But having been here for a few days it’s really clear why: the staff. I’ve travelled a lot around Asia and other places with high reputations for staff in hospitality but these guys are superb here: very genuine, attentive, thoughtful. The food is also really superb. Was worried the buffet would be a bit generic and poor quality but not only is the food excellent but there has been a real effort to blend in local cuisine from Mallorca wherever possible. Congrats to the team here- true professionals doing.a fantastic job. 👍👍🙏
Stephen, 3-night trip

10/10 Exceptional

Lovely family stay, with perfect views of both nature and sea, in a very peaceful and quiet location. Perfect for young families and for those that love a good long beach walk. This hotel is on a league of is own, leaving other 5* hotels behind due to its staff! They went the extra mile 24/7 to accommodate all of our needs, including food allergies. A personal, heartfelt thank you to Luis, Adam, Jimi and Niss for making our stay truly special and memorable.
Nuno, 7-night trip

8/10 Very good

Charming property, lots of flowers, quiet neighbourhood, nice beach. Pool is more for children rather than adults. Pool area was a bit congested. Nice staff, good service. Good check-in with lots of helpful information provided about the property. Good breakfast. Quality of food at breakfast was better than at dinner. Room was a bit dated. First night there was leak from the bathroom ceiling, which lasted all night. Apparently this was due to a problem with the air conditioning. Garden view room in block 1 was quite spacious but it overlooked Natura Playa, the rubbish area and the driveway for deliveries. Somewhat noisy and not the nicest view.
4-night trip

10/10 Exceptional

Sehr schöne Anlage - Strand auf dem Rückzug

Gepflegte Anlage, freundliches Personal, sehr gute Küche, direkter Strandzugang. Der öffentliche Playa de Muro Strand hat auch dieses Jahr wieder an Breite verloren. Die Mietpreise für Strandliegen und -schirme wurden gegenüber dem Vorjahr um 40% erhöht von 5 auf 7 Euro pro Liege/Schirm pro Tag.
Hanspeter, 8-night trip

6/10 Good

Razoável Experiência - Grupotel Parc Natural

Estadia de 5 dias no Hotel Minha esposa e eu passamos 5 dias no hotel. A experiência foi razoável, mas marcada pela falta de flexibilidade da recepção. Logo no início, solicitamos a troca de quarto devido ao barulho vindo do andar superior, causado pelos carrinhos das camareiras a partir das 8h, o que prejudicava nosso descanso. Mesmo estando dispostos a pagar por um upgrade, o pedido foi negado, sob a alegação de ter sido feito “tarde demais”. No dia da saída, pedimos late check-out até às 14h (horário normal é às 12h), mas novamente foi negado, alegando lotação máxima — algo contraditório, já que o site mostrava disponibilidade para a mesma data. O staff em geral foi simpático e prestativo, mas a postura da recepção não correspondeu ao padrão esperado, deixando a sensação de que o bem-estar dos hóspedes não foi tratado como prioridade.
LUIZ ANTONIO, 6-night trip

10/10 Exceptional

Beautiful, splendid place
Won-Jae, 7-night trip

10/10 Exceptional

Maravilhosa

Nossa estadia foi excelente. O pessoal do hotel é super gentil e prestativo. Fazem tudo para acomodar sua estadia da melhor maneira possivel. Embora algumas areas communs do hotel estejam precisando uma renovação o pessoal e o atendimento compensa totalmente pois fazem nos sentir tão bem vindos.
ulisses, 3-night trip

10/10 Exceptional

All staff are very friendly but hotel is a bit tired and would benefit of being updated in certain areas
Christopher, 7-night trip

10/10 Exceptional

Staff very friendly and helpful. Beach location is great. Limited dining options on site but buffet had tremendous choice.
STEPHEN, 7-night trip

8/10 Very good

Overall a decent place to visit. The room is OK, but the hotel itself is a bit more outdated. Same is visible in the restaurant. Outside dinner is good, but not that much space. And mostly older German people seem to visit this hotel.
Tycho, 4-night trip

10/10 Exceptional

The staffing is excellent and helpful The hotel area has activities and is quite at same time The buffet is very good and the bar has an awesome view of the sea Area around the pool has enough chairs and shades
Bar view
Pool and breakfast area
Pool area
Gustavo, 4-night trip

10/10 Exceptional

Absolutely amazing property and staff!
Chloe, 4-night trip

10/10 Exceptional

Un vrai 5*pour le service

Nous avons réservé ce seul 5 étoiles actuellement sur la plage de Muro pour 8 jours. La première chambre proposée ne nous convenait pas et nous avons été surclassé. Personnel réception et restauration 5* Buffet pdj et dîner 5* Piscine intérieure avec SPA 5*
7-night trip

10/10 Exceptional

Nous avons réservé ce seul 5 étoiles actuellement sur la plage de Muro pour 8 jours. La première chambre proposée ne nous convenait pas et nous avons été surclassé. Personnel réception et restauration 5* Buffet pdj et dîner 5* Piscine intérieure avec SPA 5*
1-night trip

10/10 Exceptional

Rooms were large and clean. Staff were super friendly and helpful. Location was quiet. But most of all, the evening buffet was absolutely excellent. One of the best places for food we’ve ever stayed. Would highly recommend it.
John, 10-night trip

10/10 Exceptional

A very lovely stay!
l, 5-night trip

10/10 Exceptional

Five star in its true essence

From the moment we stepped into the lobby and were told "We will take care of your luggage, your vacation begins now" we felt at home. If there's something that stands out with this hotel, it's the family feeling amongst the staff and the service level. There are smiles everywhere from the reception, to the breakfast and the restaurants. In every corner someone gives you a happy smile. The breakfast and restaurants are fantastic and there's great attention to allergies and intollerances which was much appreciated. The SPA offers fantastic heated pool, jacuzzi and there are multiple sauna's for your need. Maybe the only negative remark I have is there's room for cultural differences as many guests are from Germany and are completely naked in the sauna which might feel strange for some but seems fully normal for them. Overall the cleanliness of the spa is amazing. We tried a lot of food in the bistrot and everything was really good. Here as well, great attention to intolerances which felt safe. I really loved that the management and top responsible of the hotel were frequently seen with staff and in the restaurants, not only managing but also helping out with daily tasks like serving drinks and taking breakfast orders. We had our room upgraded which was fantastic and we will never forget our stay at this hotel. While being in family will give you everyday tasks, this is truly a great luxury hotel with a friendly atmosphere and a home away from home.
7-night trip

10/10 Exceptional

Everything perfect
Victoria, 7-night trip

10/10 Exceptional

Super Hotel, sehr nettes Personal, traumhaftes Frühstück und Abend Buffet. Sehr zu empfehlen!!
Manfred Johann, 8-night trip