The hotel rooms are clean, and the staff is welcoming. Its central location in Polanco makes it a walkable location for exploring the area. While the beds are on the firmer side, some may find that preferable but for me it was too firm. The water pressure from the main shower head is quite weak and splatters water in different directions, so I had to rely on the handheld option, and it took about 15 minutes for the water to heat up.
Overall, though, the hotel offers a great stay with a few minor inconveniences.