We did not realize this was a hostel when booking through hotels.com. When we arrived, the proprietors tried to put us in a different room than we booked online. We had agree to a private room for two people based on a picture (again not knowing this was a hostel, not a hotel), but they wanted tp put us in a room with two inside bedrooms that each slept two people, There was no privacy and no way to keep belongings safe. When we complained, they "upgraded" us to the room we had booked, which was a two person full bed and no shared sleeping. Had I known this would happen, I would not have booked this room. I get that a hostel is a typical shared room, and I have stayed in many hostels, but I thought (based on what I had seen on the web site) that this was a hotel, not a hostel. Other than the initial bait and switch, the staff were friendly and helpful. Don't expect coffee, but at least they provided towels.