In the heart of the city, Hemu House offers a convenient retreat with free grocery shopping service and in-room WiFi. Unwind knowing you have multilingual staff, luggage storage, and concierge services at your fingertips.
Enjoy your visit to Xiangxi with a stay at Hemu House.
At a glance
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Hotel size
30 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Pets
Pets stay free (dogs and cats only, 2 total, up to 44 lbs per pet)
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (CNY 40 per day)
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Transfers
Airport shuttle (available 24 hours)*
Property amenities
What to do
Cave exploring nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free grocery shopping service
Luggage storage
Multilingual staff
Facilities
Communal living room
Room amenities
Be entertained
28-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: CNY 100 per accommodation, per stay
Optional extras
Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Airport shuttle service for children up to age 18 costs CNY 200 (one-way)
Pets
Pet deposit: CNY 200 per stay
Parking
Uncovered self parking costs CNY 40 per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Union Pay
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Also known as
Hemu House Hotel
Hemu House Xiangxi
Hemu House Hotel Xiangxi
Frequently asked questions
Does Hemu House offer free cancellation for a full refund?
Yes, Hemu House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hemu House?
Yes, cats and dogs stay free, with a limit of 2 total and maximum weight of 44 lbs per pet. A deposit of CNY 200 per stay is required. Food and water bowls are available.
Is parking offered on site at Hemu House?
Yes. Self parking costs CNY 40 per day.
Is airport shuttle service offered by Hemu House?
Yes, an airport shuttle is available. The charge is CNY 200 per vehicle one-way.
What are the check-in and check-out times at Hemu House?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hemu House and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation nearby includes spelunking.
What's the area around Hemu House like?
Hemu House is in the heart of Xiangxi, a short 3-minute walk from Huilongge Diaojiao Building and 4 minutes' walk from Phoenix Hong Bridge.
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Reviews
Hemu House Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Amenities
9.6
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 5, 2023
Nice host, clean, convenient and comfortable place
Matthew
Matthew, 1-night trip
Verified
8/10 Very good
Jun 16, 2025
Well located in a quiet area near all attractions, this hotel is good value for money bit has a lot of mosquitoes. The owner is very helpful and the instructions to find the hotel very clear. I recommend
bertrand
bertrand, 1-night trip
Verified
10/10 Exceptional
May 21, 2025
Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions
Sebastian
Sebastian, 1-night trip
Verified
10/10 Exceptional
May 21, 2025
Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions
Sebastian
Sebastian, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2023
Really nice
Nice location! It was nice to be able to speak English to the host. She helped a lot and showed us what to do around the hotel.
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 24, 2024
Phoenix Ancient Town - Central Location
Location at the heart of phoenix ancient town. Shower was rather primitive. Sink faucet was loose. Attendant provided good service.
Verified traveler
1-night trip
Verified
6/10 Good
May 13, 2025
The service and follow-up, as well as the WhatsApp response, were wonderful, and they were very friendly at all times. The hotel has an excellent location.
However, I did find the cleanliness to be an issue. There was lint in the room, the shower was clogged, the door and bathroom had no privacy between them. They didn't provide hand soap, and we left the cups dirty and didn't change them. In short, there was areas to improve during our stay, but I'd say the service was 10/10!
marcella
marcella, 2-night trip
Verified
8/10 Very good
Sep 20, 2025
Overall good
Zheming
Zheming, 1-night trip
Verified
8/10 Very good
Jun 5, 2025
Basic amenities but clean. close to Rainbow Bridge. Very helpful hosts. They helped to arrange transport, book river cruise tixs, and were responsive to inquiries online.
Tran
Tran, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2024
The instructions on how to take the bus to hotel were detailed and very helpful. You may want an updated picture of ticket buying desk at train station as it has changed its looks. Very convenient and beautiful area.
Curtis
Curtis, 2-night trip
Verified
10/10 Exceptional
Dec 8, 2024
Excelente escolha
Hotel maravilhoso, muito bem localizado. Quarto bastante completo, bem novo, grande e funcional. Atendimento diferenciado, me auxiliando em indicações de restaurantes, compra de passagens de trem etc. Excelente escolha.
ROGERIO
ROGERIO, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2024
Très bon accueil . Parle couramment l’anglais … tres serviable et bonne conseillère, Veronica est, de plus, fort sympathique.
Le rapport qualité-prix est excellent …
Le confort est tout à fait correct en fonction du prix .