In the heart of Lisbon, Pousada Alfama offers an upscale retreat with a charming bar and delightful restaurant. Enjoy continental breakfast, unwind at the 24-hour front desk, and take advantage of concierge services - all while being surrounded by friendly multilingual staff.
Pousada Alfama puts you in a great location, within a 15-minute walk of Rossio Square and Commerce Square. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, Avenida da Liberdade and Santa Justa Elevator are just a 5-minute drive away. Fellow travelers love the helpful staff and breakfast. The property is just a short walk from public transportation: Lg. Portas Sol Stop and São Tomé Stop are steps away.
At a glance
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Hotel size
42 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 7:30 AM–noon on weekends
Bar/lounge
Services
24-hour front desk
Concierge services
Multilingual staff
Facilities
Built in 2023
Safe-deposit box at front desk
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible registration desk
Handrails in hallways
Handrails in stairways
Magnifying mirror
Bathroom emergency pull cord
Thin carpet in room
Hardwood flooring in public areas
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Heating (climate-controlled)
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 18 per person
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 11366
Also known as
Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon
Frequently asked questions
Does Pousada Alfama offer free cancellation for a full refund?
Yes, Pousada Alfama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pousada Alfama?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pousada Alfama?
Sorry, there's no onsite parking at Pousada Alfama.
What are the check-in and check-out times at Pousada Alfama?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an onsite casino at Pousada Alfama?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What's the area around Pousada Alfama like?
Pousada Alfama is in Lisbon City Center, a short 1-minute walk from Lg. Portas Sol Stop and 13 minutes' walk from Rossio Square. Travelers love the hotel's prime location.
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Reviews
Pousada Alfama Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
9.4
Amenities
10
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was exceptional with many options, including fresh baked goods, cheeses, fruits, and a self-serve coffee station. (34 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Location
Room
View
Restaurant
Gifts
Castle
Old town
Reviews
Verified
10/10 Exceptional
Mar 15, 2026
Excellent hotel in a great location. The welcome from the staff was wonderful and the start of a lovely experience. All of the staff were friendly and helpful. I would definitely stay again.
Lucy
Lucy, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Super friendly staff, good atmosphere, decent breakfast, clean, a bit small room.
Andreas
Andreas, 4-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Excellent property with beautiful staff that were kind and attentive throughout our stay. Great location.
Dionisia
Dionisia, 5-night trip
Verified
10/10 Exceptional
Jan 17, 2026
The staff were super friendly, professional and very helpful. The room was kept to a very high standard every day. The hotel’s location was very convenient for reaching all the tourist spots.
Catherine
Catherine, 4-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Friendly staff in a beautfiul building and charming neighborhood near a beautiful river overlook.
john d
john d, 2-night trip
Verified
10/10 Exceptional
May 4, 2025
Excellent location and accommodations, delicious breakfast, friendly staff!
Marineyda
Marineyda, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
PROS: location in one of the most remarkable hood of Lisbon, nearby restaurants, a miradour and one of the trams pases just in the sidewalk. Nice facilities, boutique-like hotel, very attentive personnel.
CONS: small rooms, although functional, with a terrace (which is not bad at all).
Definitely would recommend it.
MARCO
MARCO, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2025
We enjoyed our stay here very much. The staff were exceptional, the location was perfect for what we wanted to experience in Lisbon and the hotel had all of the amenities we needed for a comfortable 3 day stay.
Olivia
Olivia, 3-night trip
Verified
10/10 Exceptional
Oct 28, 2025
Loved this first stop on our Portugal trip. Great area (quiet, picturesque, walkable, good restaurants), beautiful hotel, attentive staff, lots of amenities and extras.
Louise
Louise, 3-night trip
Verified
10/10 Exceptional
Oct 9, 2025
It’s in the heart of Alfama, or old Lisbon, with amenities nearby. Clean rooms, very friendly staff with a good breakfast.
Darrell David
Darrell David, 6-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Location!! And the view was excellent
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
May 14, 2025
A very nice hotel- clean and quiet with a very good breakfast.
Howard
Howard, 3-night trip
Verified
10/10 Exceptional
Feb 13, 2025
Nice hotel with great location.
Alexis
Alexis, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2025
Right in the heart of alfama - perfect location, friendly staff, good breakfast, clean, safe. Great place to stay.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Mar 17, 2025
I really enjoyed my stay the location was quiet at night but had just enough going on during the day to stay entertained
Ashlyn
Ashlyn, 3-night trip
Verified
8/10 Very good
Apr 23, 2025
Very cosy hotel in good location.
Very nice hotel with superb service. Really good quality and the location is good.
Henrik
Henrik, 3-night trip
Verified
10/10 Exceptional
Jul 13, 2025
Beautiful Hotel in the heart of Alfama. Has a gorgeous view of the city and only a 15 minute walk to the center of Lisbon.
Maiada
Maiada, 4-night trip
Verified
8/10 Very good
May 18, 2025
Nice place in a good location.
LINDA
LINDA, 5-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Clean comfy and beautiful
David
David, 3-night trip
Verified
10/10 Exceptional
Jul 7, 2025
The location was wonderful. We loved the hotel- very elegant and intimate. The staff was very helpful. The breakfast was included in our stay and was exceptional.
Salvador
Salvador, 7-night trip
Verified
10/10 Exceptional
Jul 13, 2025
The staff were so friendly and helpful, making us feel at home. The location was great, just a short walk down to central Lisbon and a stones throw from the old town.
Jon
Jon, 4-night trip
Verified
8/10 Very good
Sep 23, 2025
The property was clean and the staff was very friendly. Pictures online not quite representative of the actual appearance of the hotel.
Lisa
Lisa, 4-night trip
Verified
10/10 Exceptional
Nov 21, 2024
It was a perfect staying, the staff was amazing, the unit spotless and perfect location !!
Morella
Morella, 4-night trip
Verified
10/10 Exceptional
Jul 3, 2024
Great location close to center of town
Clean and friendly staff
Cesar
Cesar, 2-night trip
Verified
10/10 Exceptional
Jul 27, 2025
A beautiful boutique hotel in the most amazing location. Our room on the top floor was very small, but didn’t detract from our overall experience. The staff were all wonderful and the breakfast was lovely. Beautiful breakfast room and dining patio.