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Hotel Casa Real

3.5 star property
Hotel with restaurant, near Great Pyramid of Cholula

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Photo gallery for Hotel Casa Real

Two single beds with white bedding and a dark brown sofa are set against a backdrop of wooden paneling.
Relax in this stylish living room with a comfortable sofa, patterned throw pillows, and a striking abstract artwork.
Enjoy a drink at the bar, where a selection of beverages is available.
Staircase leads to a door with a simple design and a small doorknob, accompanied by a framed abstract painting above.
Stunning interior space with a unique chandelier and lush greenery.
Hotel Casa Real, with its rich history and modern comforts, offers a warm welcome near the Great Pyramid of Cholula. Gather by the cozy fireplace in the lobby or unwind with a drink at the bar.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet friendly
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Garden
  • Lobby fireplace
  • Communal living room
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Porter/bellhop

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Minibar
  • Premium bedding

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Royal Double Room

Two single beds with white bedding and a dark brown sofa are set against a backdrop of wooden paneling.

Royal Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room Single Use, 1 King Bed

Relax in this inviting room with a large bed, a bedside table, and a TV, plus a balcony with outdoor seating.

Comfort Double Room Single Use, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Connecting rooms available
Smart TV
Sofa bed
Down duvet
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

Cozy retreat with a single bed, desk, and nightstand, offering a peaceful workspace and an outdoor area.

Basic Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Double Beds, Balcony

Two single beds with wooden headboards and white bedspreads, a wooden desk, and a nightstand.

Classic Double Room, 2 Double Beds, Balcony

Highlights

Balcony
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room

Two single beds with white bedding, positioned against a wall with a recessed shelf unit.

Signature Room

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Dining table
Smart TV
Separate bedroom
Down duvet
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

Two single beds with headboards, a wooden desk, and a tiled floor.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Connecting rooms available
Smart TV
Sofa bed
Down duvet
Premium bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Pue., 72810

What's nearby

  • University of the Americas Puebla - 1 min walk - 0.0 km
  • Great Pyramid of Cholula - 17 min walk - 1.5 km
  • Explanada Shopping Center - 4 min drive - 3.4 km
  • Metropolitan Auditorium - 8 min drive - 7.5 km
  • Angelopolis Commercial Center - 8 min drive - 7.9 km

Getting around

  • Puebla Intl. Airport (PBC) - 31 min drive
  • Puebla–Cholula Tourist Train Terminal - 23 min drive

Restaurants

  • ‪Bear Pong - ‬1 min walk
  • ‪Hamburguesa Real - ‬1 min walk
  • ‪La Sagrada Pulquería Alternativa - ‬1 min walk
  • ‪Voodoo Mamma - ‬1 min walk
  • ‪Suave Remedio - ‬1 min walk

About this property

Hotel Casa Real

Hotel Casa Real puts you within a 15-minute drive of Great Pyramid of Cholula and Angelopolis Commercial Center. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Zócalo de Puebla and Puebla Cathedral are within a short drive.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 32 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite garage

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekday mornings 8:00 AM–1:00 PM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Fireplace gate
  • Outlet covers

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • Garden
  • Fireplace in lobby
  • Communal living room
  • Bicycle parking
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Front entrance ramp
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room
  • Tile flooring in room
ROOM

Room amenities

Home comfort

  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Mobile key entry
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 190 for adults and MXN 120 for children
  • Late check-out can be arranged for an extra charge
  • Hosted evening meal costs MXN 250

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 250 per stay
  • Pets are allowed for an extra charge of MXN 250 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 32

Also known as

Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Hotel Casa Real ?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 250 per pet, per night, and there's also a deposit of MXN 250 per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Hotel Casa Real ?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge.

What is there to do at Hotel Casa Real and nearby?

Hotel Casa Real has a garden.

Are there restaurants at or near Hotel Casa Real ?

Yes, there's an onsite restaurant.

What's the area around Hotel Casa Real like?

Hotel Casa Real is in Cholula, a short 18-minute walk from Great Pyramid of Cholula and 7 minutes' walk from Container City.

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Hotel Casa Real Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Great place, great staff
Russell, 1-night trip

10/10 Excellent

Excelente hotel
Irasema, 4-night trip

8/10 Good

Good stay nearby UDLAP, shops and restaurants!
R A, 3-night trip

8/10 Good

Great location

I enjoyed this stay very much
Roger, 3-night trip

8/10 Good

The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Martin, 1-night trip

10/10 Excellent

Excelente, ampliamente recomendable
FERNANDO JAVIER, 1-night trip

10/10 Excellent

The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Infusion, 1-night trip

6/10 Okay

I was average Cleanliness
Rosalba, 8-night trip

2/10 Terrible

Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
Ivan, 1-night trip

10/10 Excellent

Ok
Rolando, 1-night trip

10/10 Excellent

The time that it takes register in th platform
CLAUDIA, 3-night trip

2/10 Terrible

This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
Daniel, 1-night trip

6/10 Okay

No tiene mucha afluencia, me parece que eso hace que no la limpien y mantengan adecuadamente.
ARMANDO, 1-night trip

8/10 Good

Buen hospedaje por el costo pagado
Omar, 1-night trip

10/10 Excellent

Malu, 2-night trip

10/10 Excellent

Todo muy bien. Súper recomendable !
Nidia, 1-night trip

8/10 Good

Muy buena ubicacion no muy amables y no amenidades
Olivia, 1-night trip

6/10 Okay

No tienen clima y las ventanas se ecucha ruido
Claudia, 1-night trip

10/10 Excellent

Isa, 1-night trip

10/10 Excellent

Todo me gustó, aunq creo q debe haber, aire acondicionado ya q hubo mucho calor en los días q estuvimos hospedados y el ventilador, no es suficiente. De ahí en fuera todo excelente
Lilia, 3-night trip

10/10 Excellent

Muy buena ubicación, bello, accesible, seguro y muy buen trato.
Justo Enrique, 1-night trip

8/10 Good

Irasema, 4-night trip

10/10 Excellent

Jose Ascencion, 2-night trip

10/10 Excellent

Un lugar agradable
Joel, 1-night trip

8/10 Good

Bien.
Jaime, 2-night trip