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Hotel Milam, Michelin Key winner

4.0 star property
Tulum hotel with spa and outdoor pool

Choose dates to view prices

La Veleta’s Hotel Milam invites you to unwind with a swim-up bar, poolside bar, and rejuvenating spa treatments like deep-tissue massages. Enjoy fine dining at MILAM restaurant, stay connected with in-room WiFi, and take advantage of bike rentals and luggage storage.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Steam room
  • Pool bar
  • Swim-up bar
  • Beach shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes
The current price is CNY2,105
CNY2,698 total
includes taxes & fees
May 18 - May 19

Why we love this property

Delicious dining options
This hotel offers a restaurant and 2 bars for culinary pleasure. Continental breakfast and private picnics create memorable dining experiences.
Dive-in luxury
Pool perfection awaits with a swim-up bar and poolside bar at this hotel. The outdoor and private pool areas feature comfy loungers and umbrellas.
Spa escape destination
The full-service spa offers daily treatment options, from aromatherapy to body scrubs. Deep-tissue massages revitalize while the hot tub and mud bath await.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Grand Room

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 95 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Holistika Art Walk - 8 min walk - 0.7 km
  • Hospital de Tulum - 3 min drive - 1.8 km
  • Dos Aguas Park - 4 min drive - 2.5 km
  • Tulum Beach - 13 min drive - 7.4 km
  • Tulum Mayan Ruins - 14 min drive - 7.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Cancun Intl. Airport (CUN) - 101 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Vaivén - ‬9 min walk
  • ‪El Aguajito Marisqueria - ‬11 min walk
  • ‪Italdo Pasteleria - ‬7 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Pepe The Best Taco! - ‬7 min walk

About this property

Hotel Milam, Michelin Key winner

At Hotel Milam, Michelin Key winner, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An outdoor pool, a poolside bar, and a steam room are other highlights.

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Private picnics

What to do

  • Beach shuttle (surcharge)
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • An outdoor pool
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Private pool

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

MILAM - Onsite fine-dining restaurant.

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per day

Optional extras

  • Beach shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 812 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

MILAM

Hotel Milam

Milam, Michelin Key Winner

Hotel Milam, Michelin Key winner Hotel

Hotel Milam, Michelin Key winner Tulum

Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?

Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Milam, Michelin Key winner?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Hotel Milam, Michelin Key winner?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 812 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Milam, Michelin Key winner and nearby?

Hotel Milam, Michelin Key winner has a spa and private pools, as well as a steam room and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Milam, Michelin Key winner?

Yes, there's an onsite restaurant, MILAM.

Does Hotel Milam, Michelin Key winner have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Hotel Milam, Michelin Key winner like?

Hotel Milam, Michelin Key winner is in La Veleta, a short 8-minute walk from Holistika Art Walk.

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Reviews

Hotel Milam, Michelin Key winner Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The spa services, including massages, were highly praised for being deeply relaxing and incredibly thorough. (5 reviews)
  • The pool was a standout feature, with many guests praising its unique in-room pools, warm temperatures, and relaxing atmosphere. (11 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Service and food was great.
Dennis, 2-night trip
Verified

10/10 Exceptional

This hotel was absolutely stunning. The staff were very kind and helpful. The hotel is very quiet and serene.
JASMINE, 3-night trip
Verified

10/10 Exceptional

One of the best hotel experiences I’ve had and the staff by far super helpful at all times of the day 24/7 anytime I had a issue or question quickly tended to all my needs.
Aldo, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel, nice stay and really yummy food at the restaurant!
Paige, 4-night trip
Verified

10/10 Exceptional

Staff were very polite and helpful with local activities and dining. They were readily available. Clean property and very relaxing. Highly recommend for adults, couples and solo travelers seeking a relaxing ambiance.
Sareeta, 3-night trip
Verified

10/10 Exceptional

This is an absolutely beautiful hotel with friendly and amazing staff. Food was also excellent.
Wayne, 2-night trip
Verified

10/10 Exceptional

The aesthetic of the room The everything! I enjoyed my stay and most certainly will be returning. The food was so delicious and worth every penny. I’m glad.
Roshaunda, 1-night trip
Verified

10/10 Exceptional

Beautiful property. Staff were extremely helpful and friendly.
Jecovia, 5-night trip
Verified

10/10 Exceptional

My stay at Milam was great. Quiet and relaxing. The food and service is excellent. The staff was very accommodating. At one point I had misplaced my wallet and they went as far as checking the security cameras to see what I did with it when I finished my breakfast. They confirmed I put it in a certain pocket which helped me find it. I would definitely recommend this place.
Trevor, 3-night trip
Verified

10/10 Exceptional

Clean, quiet,safe,Great service
Jayda, 4-night trip
Verified

10/10 Exceptional

Very nice and clean hotel.
Emery E, 2-night trip
Verified

10/10 Exceptional

room is stunning. very quiet area. perfect for solo travel.
Kezyah Kathryn, 4-night trip
Verified

10/10 Exceptional

Clean room and property. Delicious food and very accommodating service
Lauren, 4-night trip
Verified

10/10 Exceptional

Everything was beautiful! The staff was friendly, food was tasty and the room was amazing !
Sherya, 4-night trip
Verified

10/10 Exceptional

The grounds are stunning so tranquil. Clean & service from staff is 10/10
Kali, 3-night trip
Verified

10/10 Exceptional

A beautiful property with attentive and friendly staff! The restaurant food was amazing!!
Julie, 2-night trip
Verified

10/10 Exceptional

Great scenery
King, 4-night trip
Verified

10/10 Exceptional

Hotel was absolutely stunning! The pool in the room was a nice touch and very unique .
Luis A, 4-night trip
Verified

10/10 Exceptional

My husband and I went to relax and enjoy his birthday! The hotel was amazing!
Quianna, 3-night trip
Verified

10/10 Exceptional

Clean and comfortable. Hot water did not work on the 1st floor but we used the beautiful outdoor shower
Marcus, 4-night trip
Verified

6/10 Good

The staff, food, and spa services were exceptional. However the property up keep and cleanliness needs improvement.
Kadeshia, 3-night trip
Verified

10/10 Exceptional

Very kind and welcoming
Aaliyah, 4-night trip
Verified

10/10 Exceptional

One of the best hotels I’ve stayed in Tulum. Very clean and spacious. Staff is incredible and super accommodating. I will recommend place to friends and family
Susan, 1-night trip
Verified

10/10 Exceptional

Great Hotel, Great Staff, will definitely be back!!
Leticia, 2-night trip
Verified

8/10 Very good

Lovely area, super picturesque. A bit lonesome if by oneself as there isn’t much to do within the resort or a 5-10 minutes radius. But staff and concierge are super helpful.
Cedric, 3-night trip