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Residencial João XXI

3.0 star property
City-center guesthouse within easy reach of Rossio Square

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Experience the warmth of Residencial João XXI, near Marquis of Pombal Square and Gulbenkian Museum. Stay connected with in-room WiFi and take advantage of car rentals on site, tour assistance, laundry services, an elevator for easy access to your room.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Airport shuttle
  • Car rentals on site
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Laundry service
  • Elevator
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Double Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Triple Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Quadruple Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Family Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 22 sq m
  • Sleeps 5
  • 5 Twin Beds

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About the neighborhood

Map
Rua Gomes Freire 179, Lisbon, 1150

What's nearby

  • Avenida da Liberdade - 8 min walk - 0.7 km
  • Eduardo VII Park - 8 min walk - 0.7 km
  • Marquis of Pombal Square - 10 min walk - 0.9 km
  • Saldanha Square - 10 min walk - 0.9 km
  • Rossio Square - 18 min walk - 1.6 km

Getting around

  • Humberto Delgado Airport (LIS) - 19 min drive
  • Cascais (CAT) - 26 min drive
  • Roma-Areeiro Station - 4 min drive
  • Rossio Station - 23 min walk
  • Entrecampos Station - 26 min walk
  • Picoas Station - 7 min walk
  • Anjos Station - 9 min walk
  • Saldanha Station - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Moxy Bar - ‬3 min walk
  • ‪AMO Brewery - ‬4 min walk
  • ‪Flôr Do Conde - ‬3 min walk
  • ‪Dona Maria - Comida Brasileira - ‬2 min walk
  • ‪Pastelaria Vita - ‬3 min walk

About this property

Residencial João XXI

Residencial João XXI puts you in a great location, within a 15-minute walk of Marquis of Pombal Square and Avenida da Liberdade. Also, Rossio Square and Santa Justa Elevator are just a 5-minute drive away. Public transportation is just a short walk: Picoas Station is 7 minutes and Anjos Station is 9 minutes.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:30 PM; Check-in end time: 10:00 PM
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (EUR 7 per day)
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Access to nearby health club

Services

  • Tour/ticket assistance
  • On-site car rental
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Accessibility

  • Wheelchair accessible
  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 18 per vehicle (one way)

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per night
  • Rollaway beds are available for EUR 15.0 per night

Parking

  • Parking is available nearby and costs EUR 7 per day

Policies

This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Residencial João XXI Hostel Lisbon
Residencial João XXI Lisbon
Residencial Joao Xxi Hotel Lisbon
Hostel/Backpacker accommodation Residencial João XXI Lisbon
Lisbon Residencial João XXI Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Residencial João XXI
Residencial João XXI Hostel
Residencial João XXI Lisbon
Residencial João XXI Guesthouse
Residencial João XXI Guesthouse Lisbon

Frequently asked questions

Does Residencial João XXI offer free cancellation for a full refund?

Yes, Residencial João XXI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Residencial João XXI?

Sorry, pets aren't allowed, but service animals are welcome.

Is airport shuttle service offered by Residencial João XXI?

Yes, an airport shuttle is available. The charge is EUR 18 per vehicle one way.

What are the check-in and check-out times at Residencial João XXI?

Check-in start time: 4:30 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Residencial João XXI?

No, this guesthouse doesn't have a casino, but Lisbon Casino (8-min drive) is nearby.

What is there to do at Residencial João XXI and nearby?

Residencial João XXI has access to a nearby health club.

What's the area around Residencial João XXI like?

Residencial João XXI is in Lisbon City Center, a short 7-minute walk from Picoas Station and 12 minutes' walk from Marquis of Pombal Square.

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Residencial João XXI Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Good

Very simple hotel in good location. It's ok for the price. The checkin was only possible in afternoon.
vito&vita, 1-night trip

6/10 Good

The bed was comfortable
Albena, 1-night trip

4/10 Fair

Needs complete moderation and lift buttons even not working properly. Cleaning is not upto standard and definitely needs a big change.
Well, 3-night trip

4/10 Fair

The hotel was dirty
Alessandro, 1-night trip

2/10 Poor

Please be careful to rent a room. Linen,toppers and pillows had a lot of stains, towels very tiny and old windows very dirty. The receptionists very nice and polite, helped us to change a room.
Stanislaw, 3-night trip

8/10 Very good

Great. Shower needs fixing and staff came in mid stay and removed towell
5-night trip

4/10 Fair

Rest rooms where dirty Its between ttwo hospitals ,its loud
Kisten, 3-night trip

6/10 Good

-
Enric, 2-night trip

4/10 Fair

Girl on reception was polite. poor hygiene, blankets were cleaned before JOAO XXI was alive!
Tatjana & Sinisa, 1-night trip

4/10 Fair

They had bed bugs but we couldn’t get a refund and were left very uncomfortable.

4/10 Fair

It was Avery peculiar place hardly a person to talk/help you.
Annemarie, 3-night trip

4/10 Fair

No cleaning, we stayes 3 nights. Had to ask for toiletpaper. We couldnt close the bathrooms door. Cause it was no handle on the inside. The receptionst we had contact with most was fantastic. She helped us when we asked. I guess the hotel needs better management!
Stefan, 3-night trip

2/10 Poor

Message on front desk said I need to follow instructions sent in an email. However, no email was sent by the property with any instructions and I was unable to check in. Had to spend the night with the family at the airport instead.
Saad, 1-night trip

2/10 Poor

The most horrible place anyone can stay. Stained and damaged linen and pillows, electrical connections and dangerous outlets. Exposed electrical wires. The curtain of the bathroom window is much smaller than the window, anyone can see you from the street. They didn't even have proper towels. The ones they gave us smelled bad. The hallways lights don't work properly (sensor enabled).The person who seem to be the manager, should not work in a hotel to be honest. She has no skills to deal with customers and she looks like mad working there. We had to look for another hotel and leave that horrendous place.
Juan, 2-night trip

2/10 Poor

Not worth the price

This place is filthy. The bed sheets had stains on them and visible signs of bed bug residue. We looked under the sheets as we read other reviews of bed bugs and the evidence was there. We left the hotel after about ten mins in the room and booked a much cleaner hotel.
Clayton, 1-night trip

4/10 Fair

hotel use to send check in instructions. but they fail to did it. there is no one at reception. in 11 PM one is left on street with no entrance instructions. Anyone can enter the premises, due to door poor condition and no security management. two words: scary place
Tatjana & Sinisa, 3-night trip

4/10 Fair

The Residential is located in a very nice neighborhood. There are two restaurants besides the hotel with very friendly people, which made a plus to our stay, The front desk lady was such an amazing young lady, ready to help us to solve any problems for which we are very grateful. And the cleaning staff was very polite. There are some negative aspects: the front door is extremely heavy and we did not have instructions to enter, we had to call the front desk from the street. After 10:00pm, the front desk is closed until 10:00am. The room did not have any amenities, only the beds, one towel per person, and liquid soap for the shower.
Maria, 4-night trip

2/10 Poor

We got there at 7:30 pm. There's no proper lighting. The lights are sensor and takes awhile to turn on, very unsafe. The cot/bed broken when you seat in the middle. As we enter the room, it's smell Mold. The air from aircon smells so we did not turn it on, so we could not sleep bec. it was really hot. We left the next morning asap and go to another place. We did not expect this. Very inconvenient.
Divina, 5-night trip

4/10 Fair

I think the property should rethink it's 16:30 virtual check in policy. Waiting around all day after arriving in Lisbon at 10:00 was very inconvenient. There was no way to leave my luggage there until check in so I had to carry it around all day while jet lagged. The room was very shabby and had dead bugs on the wall, cigarette holes in the blankets, broken showerhead, and broken wall electrical outlets. Price was OK but I would opt to pay more next time to avoid a unacceptable property like this. Expedia should reconsider their relationship.
edmond arthur, 4-night trip

2/10 Poor

There was no communication from the property management at all about how to check-in and receiving the room key. At the premises was no one at all except a few guests who have just arrived at the same time I have and didn't get any information regarding to how to check-in. This premises has no responsibility for up coming to guests, period. Don't you ever think about how to get a refund, they've suckling you dried. Eventually waiting 2 and half hour. I decided to find another hotel instead.
Ron, 3-night trip

6/10 Good

Low price, low quality

Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process. Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky… For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk.. There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!
Jiri, 3-night trip

2/10 Poor

We were in room 408, which had a terrible smell when entering. It took two days to air out and spray air freshener to lessen the stench. After one day, the AC unit started making a very loud noise to the point where couldn’t here normal conversation. It made this noise even when turned off. Had to were earplugs just being there and made sleep difficult. The shower curtain isn’t waterproof and as a result the bathroom floor gets soaked. We asked for the AC to be fixed or a room transfer on day two but the mechanic wasn’t in on the weekend and stated no rooms were available. Finally got a room transfer on day five which was a much better room. We ask for a full or partial refund for the three nights we endured the terrible conditions in room 408.
Brian, 5-night trip

2/10 Poor

Pior acomodação que fiquei até hoje.

Foi terrível, toalhas com mau cheiro, banheiro sujo, roupas de cama velhas, toda de bolinhas, colchas desbotadas, janela quebrada, cortinas sujas, terrível.
Cortina suja
Toalhas velhas e com mau cheiro
Toalhas velhas
Estela, 2-night trip

2/10 Poor

Odeur nauséabonde et humidité. Fenêtre ne fermant pas, et donc bruit de la rue. Taches sur les murs et sur le lit.
Marie, 2-night trip

6/10 Good

Sem lugar para deixar a mala. Ou banheiro na area comum. Quarto disponivel apos as 16.30h
Bruno, 1-night trip