First and foremost the customer service was Amazingly spot on, the room and the view is just breathtaking, I loved everything about the hotel. 10/10 I would say.
Zihao
Zihao,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 4 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Everything was pretty good
Odalianis
Odalianis,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
John
John,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
5 days in Austin
All the staff were incredibly accommodating and helpful. Would definitely stay again. Would have like a steamer in the room. Ice machine would also help and water refill on each floor. Minor inconveniences because the rest of the stay was perfect.
Todd
Todd,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Awesome
Overall wonderful
Dameon
Dameon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Mia
Mia,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 24 日
Mark
Mark,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Lourdes
Lourdes,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Andy
Andy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Breakfast harassment
I would like to express my profound dissatisfaction with an incident that occurred during breakfast during the last day of my stay. Despite providing my room number and name to the waiter upon arrival, I was subsequently approached at my table and subjected to an unwarranted lecture on the proper check-in procedure.
The waiter's tone and line of questioning were accusatory and highly unprofessional. He specifically asked, "Do you always come here and just eat?" implying that I had attempted to dine without proper authorization. I promptly reiterated that I always provide my room number and name, as is standard practice.
Given Citizen M's emphasis on technology, I strongly recommend implementing a more efficient and less confrontational system for breakfast verification. Utilizing technology to confirm guest eligibility would not only streamline the process but also prevent future instances of guest harassment.
Marcia
Marcia,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Sebastian
Sebastian,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
ILEANA
ILEANA,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 17 日
Jacqueline
Jacqueline,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Francisca
Francisca,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
ROBERT
ROBERT,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Victor
Victor,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Only disappointed with lack of choice for lunch or dinner. Was a rainy weekend would have been more convenient to stay in for a meal or 2 but choices were extremely limited.
James
James,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Comfy bed, great location, friendly staff!
Lacey
Lacey,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Adrian
Adrian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Jackie
Jackie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
LOVED it!
We LOVED the hotel! It is vibrant and it's Euro-style rooms were fun and awesome. We will be back!