Escape to Hotel Shibari Tulum - Restaurant & Cenote Club, where crystal-clear waters meet luxury. Relax at the swim-up bar or indulge in a rejuvenating hot stone massage at Kan Spa, then enjoy international cuisine for breakfast, brunch, or dinner at ATTA restaurant. With 2 outdoor pools and sun loungers nearby and helpful staff on hand.
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
What's nearby
Ven a la Luz Sculpture - 6 min walk - 0.6 km
Tulum Beach - 1 min drive - 0.4 km
Las Palmas Public Beach - 8 min drive - 6.8 km
Playa Paraiso - 10 min drive - 7.5 km
Tulum Mayan Ruins - 15 min drive - 12.0 km
Getting around
Tulum Intl. Airport (TQO) - 58 min drive
Cancun Intl. Airport (CUN) - 115 min drive
Restaurants
Checkpoint Ciao - 3 min walk
Holy Deer Café by Deer Tulum - 2 min walk
Starbucks - 4 min walk
Tacos Papi - 4 min walk
Taboo Beach Club - 6 min walk
About this property
Hotel Shibari Tulum - Restaurant & Cenote Club
When you stay at Hotel Shibari Tulum - Restaurant & Cenote Club, you'll be just a 5-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at ATTA, which is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
64 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Secured uncovered onsite self parking (USD 20 per day)
Onsite valet parking (USD 5 per day)
DONE
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
24-hour room service
What to do
Shopping
Free use of nearby fitness center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Beach towels
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
2 outdoor pools
Designer stores on site
Full-service spa
Massage/treatment rooms
Outdoor furniture
Walkway to water
Accessibility
Smooth flooring in room
Room amenities
Be entertained
70-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Wet bar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 25+ Mbps)
Free local calls
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Kan Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
ATTA - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: USD 200 per accommodation, per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.06 per accommodation, per night. This tax does not apply to children under 12 years of age.
Service fee: USD 17 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 30 per person
Parking
Uncovered self parking costs USD 20 per day
Valet parking costs USD 5 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number ICA1912108R8
Also known as
Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum
Frequently asked questions
Does Hotel Shibari Tulum - Restaurant & Cenote Club offer free cancellation for a full refund?
Yes, Hotel Shibari Tulum - Restaurant & Cenote Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Shibari Tulum - Restaurant & Cenote Club?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Hotel Shibari Tulum - Restaurant & Cenote Club?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Shibari Tulum - Restaurant & Cenote Club?
Yes. Self parking costs USD 20 per day. Valet parking costs USD 5 per day.
What are the check-in and check-out times at Hotel Shibari Tulum - Restaurant & Cenote Club?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Shibari Tulum - Restaurant & Cenote Club and nearby?
Hotel Shibari Tulum - Restaurant & Cenote Club has 2 outdoor pools and a spa, as well as a fitness center.
Are there restaurants at or near Hotel Shibari Tulum - Restaurant & Cenote Club?
Yes, ATTA offers international cuisine.
What's the area around Hotel Shibari Tulum - Restaurant & Cenote Club like?
Hotel Shibari Tulum - Restaurant & Cenote Club is a short 1-minute walk from Tulum Beach and 4 minutes' walk from Ven a la Luz Sculpture.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Shibari Tulum - Restaurant & Cenote Club Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.4
Amenities
9.6
Staff & service
9.8
Eco-friendliness
9.6
Property conditions & facilities
What guests liked
The spa experience was relaxing, with a great setup and attention to detail, offering a wonderful massage and overall tranquil atmosphere. (4 reviews)
The hot tub area was often empty and provided a private space for relaxation. (3 reviews)
The on-site restaurant served great quality food and fantastic cocktails, with a unique menu that exceeded expectations. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Cenotes
Service staff
Room
Food
Location
Breakfast
Drinks
Water
Dancing
Bed
Reviews
10/10 Exceptional
Jul 2, 2025
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
luisa
luisa, 3-night trip
10/10 Exceptional
Jun 22, 2025
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
Tiago Miguel
Tiago Miguel, 3-night trip
10/10 Exceptional
Jun 23, 2025
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Maurice
Maurice, 4-night trip
10/10 Exceptional
Jun 26, 2025
Staff was amazing!! The property was very well maintained and clean and the food was delicious and unique. The spa, jacuzzi, cenote and pool also very clean and very nice.
Rafael
Rafael, 3-night trip
10/10 Exceptional
Jun 14, 2025
Everything was perfect, thank you for making us feel welcome.
Erick Ramirez
Erick Ramirez, 4-night trip
10/10 Exceptional
Jun 4, 2025
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
jennifer v
jennifer v, 4-night trip
10/10 Exceptional
Jun 15, 2025
Beautiful place and very nice stage! Different restaurants are walkable!
Ulonda
Ulonda, 3-night trip
10/10 Exceptional
Apr 20, 2025
Beautiful property that is conveniently located.
Ericka
Ericka, 4-night trip
10/10 Exceptional
May 12, 2025
The property was beautify and well designed.
Igor
Igor, 8-night trip
10/10 Exceptional
Jun 9, 2025
The hotel was beautiful and very relaxing. The staff were very friendly and accommodating. We enjoyed the yoga session and the amazing cenote it was a very enjoyable experience. The food was excellent I did have a unique experience with the fish but was quickly resolved and credited.
Maria Carmen
Maria Carmen, 4-night trip
10/10 Exceptional
Jun 8, 2025
We had great customer service the place was open clean and fresh looking the customer service was great very understandable
Rudy
Rudy, 5-night trip
10/10 Exceptional
Jun 7, 2025
outstanding service . responsive, clean , very welcoming
Rita
Rita, 3-night trip
10/10 Exceptional
Apr 19, 2025
Literally my favorite hotel!! So special and beautiful. Great location and the staff were amazing
Rachel
10/10 Exceptional
Apr 26, 2025
Amazing place! So beautiful and relaxing. Highly recommended.
Israel
Israel, 4-night trip
10/10 Exceptional
Mar 8, 2025
Excellent hotel
Excellent hotel.
Very nice Cenote.
Jakob Hjorth
Jakob Hjorth, 3-night trip
10/10 Exceptional
Apr 16, 2025
Amazing hotel! The best staff I have ever encountered in a hotel. Will definitely be back.
Danyely
Danyely, 3-night trip
10/10 Exceptional
Apr 2, 2025
I can’t wait to come back!
Christopher
Christopher, 5-night trip
10/10 Exceptional
May 4, 2025
Definitely coming back!
Jamie
Jamie, 1-night trip
10/10 Exceptional
Jan 8, 2025
Was amazing time staff was very friendly
Jon
Jon, 7-night trip
10/10 Exceptional
Mar 10, 2025
Beautiful property, saw some other while there and this is definitely the one to stay at. Loved it.
Colby Ryan
Colby Ryan, 3-night trip
10/10 Exceptional
Feb 24, 2025
Absolutely stunning property with extremely helpful hosts ready to help or answer any of your questions!
Lilia
Lilia, 3-night trip
10/10 Exceptional
Jun 4, 2025
The cenote is worth everything. No need to worry about sargassum seaweed on beach, although Shibari has no fee beach access across the street. Daily yoga included! Free bike rental! Many shops, bars, and restaurants just steps away. Security police station neighbor and guest only access made me feel very safe as solo female traveler.
Se Jung
Se Jung, 5-night trip
10/10 Exceptional
Nov 27, 2024
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Luis
Luis, 2-night trip
10/10 Exceptional
Jan 21, 2025
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service