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HeartSong Lodge & Resort

3.5 star property
Hotel with indoor pool, connected to the convention center, near Dollywood's Splash Country

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Exterior detail
Front of property
Children's activities
Tucked away near Dollywood and LeConte Center at Pigeon Forge, HeartSong Lodge & Resort offers a warm welcome with shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Relax by the firepit or unwind in the spa tub after exploring nearby attractions.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Valet parking
  • Seasonal outdoor pool
  • Hot tub
  • Pool bar
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
The current price is CNY1,788
CNY2,007 total
includes taxes & fees
Sep 1 - Sep 2

Room options

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Day bed
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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About the neighborhood

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863

What's nearby

  • Dollywood's Splash Country - 14 min walk - 1.2 km
  • Dollywood - 6 min drive - 2.8 km
  • LeConte Center at Pigeon Forge - 7 min drive - 5.7 km
  • Island at Pigeon Forge - 8 min drive - 6.7 km
  • Titanic Museum - 10 min drive - 6.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬7 min drive
  • ‪Downtown Flavortown - ‬10 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬10 min drive

About this property

HeartSong Lodge & Resort

HeartSong Lodge & Resort puts you within a 10-minute drive of Dollywood's Splash Country and Dolly Parton's Stampede Dinner Attraction. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other highlights include an indoor pool, a poolside bar, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 302 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 40 per night; includes in/out privileges)
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • Water dispenser

Traveling with children

  • Lifeguard on site

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2023
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • An indoor pool
  • Seasonal outdoor pool
  • Hot tub
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Does HeartSong Lodge & Resort offer free cancellation for a full refund?

Yes, HeartSong Lodge & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HeartSong Lodge & Resort?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at HeartSong Lodge & Resort?

Sorry, pets aren't allowed.

Is parking offered on site at HeartSong Lodge & Resort?

Yes, there's free self parking.

What are the check-in and check-out times at HeartSong Lodge & Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at HeartSong Lodge & Resort and nearby?

HeartSong Lodge & Resort has an indoor pool and a hot tub.

Are there restaurants at or near HeartSong Lodge & Resort?

Yes, there's an onsite restaurant.

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HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Room
Food
Children

What guests liked

  • The pool was clean, relaxing, and offered various amenities such as fire pits and a splash pad for kids. (10 reviews)
  • The restaurants and coffee shop on site served delicious food and provided excellent service. (4 reviews)
  • Convenient valet parking and easy access to the park made for a hassle-free experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

A nice comfortable place to stay
Michael, 3-night trip

10/10 Excellent

Great amenities and friendly staff! Would definitely stay there again!
Leisa, 3-night trip

10/10 Excellent

Beautiful, peaceful, well kept facility, friendliest staff and can’t wait to come back next year!
Beautiful view outside the main entrance to the resort.
The Queen of the Smokies herself, Dolly!
Massive window in the lobby looking out to the pool and fire pits in the back.
Check in parking lot.
Katie, 4-night trip

10/10 Excellent

great place to stay
Anita, 1-night trip

10/10 Excellent

Pretty place to stay
Carlos, 2-night trip

10/10 Excellent

fantastic place to stay and feel at home
Carolyn, 2-night trip

10/10 Excellent

The flowers were beautiful
Mary, 2-night trip

10/10 Excellent

Great stay!
Kimberly, 2-night trip

10/10 Excellent

Very Beautiful place and the pool was amazing. Not deep enough for older kids but 9 and under it works perfectly.
Amber, 2-night trip

10/10 Excellent

Perfect place to stay if you're going to Dollywood and doing other tourist activities
Brigette, 4-night trip

10/10 Excellent

Wonderful! I only wish the beds were more comfortable, but this place was amazing! Quiet and convenient. Definitely would highly recommend.
Tiffany Erica, 3-night trip

8/10 Good

Beautiful property, clean, and great customer service.
Channel, 2-night trip

10/10 Excellent

The property was outstanding , staff great and really catered to your needs
Richard, 2-night trip

10/10 Excellent

Great staff and beautiful accommodations! My child loved the bunk room!
Jennifer, 2-night trip

10/10 Excellent

The property was beautiful. Wonderful pool and outdoor area, spacious lodge lounge, beautiful decor, helpful staff
Rebecca Paulk, 2-night trip

10/10 Excellent

Nice place.
William, 2-night trip

10/10 Excellent

Fantastic hotel with great amenities!
David, 1-night trip

10/10 Excellent

Wonderful place, staff is welcoming. It was very clean and cozy. Had many activities to keep us busy
Merri, 3-night trip

10/10 Excellent

Love it
Debbie, 1-night trip

10/10 Excellent

Nice in every way! Excellent place!
Brant, 2-night trip

10/10 Excellent

Family trip

It’s was amazing!
Haley, 1-night trip

10/10 Excellent

This was such a nice spot.
Lacy, 2-night trip

10/10 Excellent

wonderful stay for our conference.
Rachael, 2-night trip

10/10 Excellent

Everything was wonderful
Wendy Jo, 1-night trip

10/10 Excellent

Wonderful place to stay! Will visit again!
Anrae, 4-night trip