In the heart of London, Cleveland Hotel offers an elegant retreat near Kensington Gardens and Palace. Unwind with dry cleaning/laundry services, free in-room WiFi, a 24-hour front desk and multilingual staff that previous guests have raved about.
London (QQP-Paddington Train Station) - 9 min walk
Marylebone Station - 24 min walk
Bayswater Underground Station - 7 min walk
Lancaster Gate Underground Station - 9 min walk
Queensway Underground Station - 9 min walk
Restaurants
Halepi - 5 min walk
Tukdin - Flavours of Malaysia - 4 min walk
Gold Mine - 5 min walk
Four Seasons - 6 min walk
Bella Italia - 5 min walk
About this property
Cleveland Hotel
Cleveland Hotel puts you in a great location, within a 15-minute walk of Hyde Park and Kensington Gardens. Also, Marble Arch and Baker Street are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Bayswater Underground Station is 7 minutes and Lancaster Gate Underground Station is 9 minutes.
Languages
English, French, Lithuanian, Polish
At a glance
DONE
Hotel size
30 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchenette
Stovetop
Toaster
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Cleaning supplies
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 40.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Does Cleveland Hotel offer free cancellation for a full refund?
Yes, Cleveland Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cleveland Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cleveland Hotel?
Sorry, there's no onsite parking at Cleveland Hotel.
What are the check-in and check-out times at Cleveland Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Does Cleveland Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
What's the area around Cleveland Hotel like?
Cleveland Hotel is in London City Centre, a short 7-minute walk from Bayswater Underground Station and 10 minutes' walk from Hyde Park.
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Cleveland Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Bathroom
Air conditioning
Amenities
Lobby
Kitchenette
Refrigerator
Reviews
10/10
Really liked the location of the hotel; nice, spacious room, we had a lovely stay.
Felicia
2-night trip
10/10
Definitely a great stay
Enrique
3-night trip
10/10
Room spotless and very comfortable. Great location. Quiet but close to shops, restaurants and transport
Verified traveler
1-night trip
6/10
Clean and everything you need for an overnight stay.
Martin
1-night trip
10/10
I had a huge room for a reasonable price, the location ist great, just 10 minutes walk from Paddington and Hyde park.
Peter
2-night trip
8/10
Great location between Paddington and Queensway on a quiet square. Nice clean room for a couple of nights business.
Verified traveler
2-night trip
10/10
Excellent hotel in a good location. Very friendly staff
Dan
2-night trip
8/10
I would have liked to get some international channels such as CNN etc..also, it can get moisy with other guests..however. its a decent place, nice area...go there! Staff is friendly!
Rose
6-night trip
10/10
The hotel was lovely and clean. Receptionist was very helpful. We were early but the lady let us check in which was a godsend as we were a little wet due to the weather.
Would definitely recommend this hotel. It was very near to Hyde Park.
Julia
1-night trip
10/10
Nicely updated room. Nice old hotel in a fine location blocks from Paddington station.
Barry
1-night trip
10/10
I booked this hotel based on the high reviews and it did not disappoint. A very professional and friendly reception, a quality room and very very clean.
Kurt
2-night trip
8/10
The staffs were very nice and responsive.
Shih-Hua
7-night trip
10/10
Great olace to stay, staff friendly and helpful. Room was spacious with everything we needed and very clean. Nice little balcony to sit out on. This is a great place to stay for families the hotel was quiet and the area was quiet as well. I would definitely stay here again
Jeffrey
3-night trip
10/10
Amazing room for both families and groups of friends slept 4 loads of rooms kitchen balcony lovely room
Jennifer
1-night trip
10/10
Nice big clean rooms
Gary
1-night trip
10/10
Really nice, old converted townhouses. Rooms were large and well appointed. Staff were excellent and friendly. Location was the best. Off the main streets, so very quiet, yet within a 5 to 8 minute walk of PADDINGTON or Bayswater Circle Line. Little kitchenette was very useful and saved us a lot of money on expensive British dining.
Patricia Helen
7-night trip
10/10
We loved the Cleveland Hotel! We stayed in one of the family studio suites for a week and it was the perfect size for our family of four. The beds were comfortable, the space was well laid-out, and the kitchenette came in handy for the few times we ended up getting food to go.
The hotel is less than a 10 minute walk from both Paddington Station and Bayswater Station (and both stations have a ton of restaurants nearby). We were out exploring every day, and appreciated coming back every evening to a spotless room. The staff was welcoming and professional, and everything about our stay there was as easy as could be. We would absolutely stay there again!
Marissa
8-night trip
10/10
Small but has everything I need. Staff are all friendly and I felt very safe
Rosanne
6-night trip
8/10
Good location, nice and clean. Kind and helpful people at the front deak. Comfy bed. The room could be bigger, but it was large enough for two nights.
Tomasz
2-night trip
10/10
The facilities were really good, bathroom was spotless, and plenty of room, the kichenette with fridge was extremely useful. Aircon was a lovely surprise. The beds were comfy, and room was clean,
Nicola
1-night trip
10/10
One of the best hotels in this chategory in London that I hace experienced. Excellent location, quiet and these beautiful houses and green areas in this part of town. Wonderful large room for 3 adults, very convinient and with air-condition! And very friendly staff.
Brit
4-night trip
10/10
Cleveland is in a quite and easily accessible neighborhood in London. The room was clean and well maintained with all equipment working perfectly. I will definitely book again
Arnold
1-night trip
10/10
Staff friendly and helpful. Everywhere spotlessly clean. Lovely cosy room with everything I could need. Very handy for shops, restaurants and public transport
susan
1-night trip
10/10
Great location and a good price. Room even had a small kitchen. Yes there are stairs and no elevator as other reviews mentioned. So if you have large heavy or numerous bags, this probably isn’t for you. Otherwise it’s great.
Thomas
1-night trip
10/10
We really enjoyed our stay. The kitchenette was really handy especially the fridge. The shower was amazing and certainly woke you up! The room we had was in the basement but no complaints. It was quiet apart from in the mornings with people up.and down the stairs but this was to be expected. We had a really comfortable and pleasant stay and will hopefully be back soon.