Located in the heart of the city, Lakes Hotel and Spa offers a tranquil retreat with a poolside bar, lush garden, and an indoor pool. Treat yourself to some pampering at Lakes Spa or enjoy British cuisine at The Bar. With dry cleaning services and helpful staff on hand, this upscale hotel is sure to leave you feeling refreshed.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Gym
Parking available
24/7 front desk
Main amenities (12)
Restaurant and 2 bars/lounges
Full-service spa
Indoor pool and 15 hot tubs
Breakfast available
Fitness center
Sauna
Steam room
Self parking
Pool bar
24-hour room service
Business center
Meeting rooms
Feel at home (6)
Television
Garden
Terrace
Coffee/tea maker
Laundry service
Elevator
The current price is CNY1,412
CNY1,412
CNY1,695 total
includes taxes & fees
Sep 1 - Sep 2
Room options
Available filters for rooms
Showing 22 of 22 rooms
View all photos for Standard Double Room with Hot Tub (Small, Adults only)
Standard Double Room with Hot Tub (Small, Adults only)
9.89.8 out of 10
Exceptional
20 reviews
(20 reviews)
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Ground Floor Double
Ground Floor Double
9.69.6 out of 10
Exceptional
21 reviews
(21 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
1 bedroom
Sleeps 2
1 King Bed
View all photos for Exterior Suite with Hot Tub (Adults Only)
Exterior Suite with Hot Tub (Adults Only)
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
1 bedroom
Sleeps 2
1 King Bed
View all photos for Exterior Double Room (Direct Access to Lakes Spa)
Exterior Double Room (Direct Access to Lakes Spa)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)
Exterior Suite with Hot Tub sleeps 4 (Adults Only)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
1 bedroom
Sleeps 4
1 King Bed
View all photos for Exterior Cosy Double Room
Exterior Cosy Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds
Two Bedroom First Floor Apartment on Two Levels with Built in Beds
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 4
1 King Bed and 1 Twin Bunk Bed
View all photos for Standard Double room with Hot Tub (Adults Only)
Standard Double room with Hot Tub (Adults Only)
9.89.8 out of 10
Exceptional
45 reviews
(45 reviews)
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Exterior Cosy Double Room with Bunk/Twin Beds
Exterior Cosy Double Room with Bunk/Twin Beds
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 4
1 King Bed and 1 Twin Bunk Bed
View all photos for Lake Suite with Hot Tub (Adults Only)
Lake Suite with Hot Tub (Adults Only)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
1 bedroom
Lake view
Sleeps 2
1 King Bed
View all photos for Standard Double Room
Standard Double Room
10.010.0 out of 10
Exceptional
19 reviews
(19 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Junior Suite with Hot Tub (Adults Only)
Junior Suite with Hot Tub (Adults Only)
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
1 bedroom
Sleeps 2
1 King Bed
View all photos for Bowness Suite with Hot Tub (Adults Only)
Bowness Suite with Hot Tub (Adults Only)
10.010.0 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
1 bedroom
Sleeps 2
1 King Bed
View all photos for Windermere Suite with Hot Tub (Adults Only)
Windermere Suite with Hot Tub (Adults Only)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Roof Top Suite with Hot Tub (Adults Only)
Roof Top Suite with Hot Tub (Adults Only)
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
1 bedroom
Sleeps 2
1 King Bed
View all photos for Snug Double
Snug Double
9.89.8 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Small Double
Small Double
9.89.8 out of 10
Exceptional
16 reviews
(16 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Family Room (Sleeps Three)
Family Room (Sleeps Three)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Superior Room
Superior Room
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
1 bedroom
Sleeps 2
1 King Bed
View all photos for Family Room (Sleeps Six)
Family Room (Sleeps Six)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 6
1 King Bed and 2 Twin Bunk Beds
View all photos for Two Bedroom First Floor Apartment on Two Levels
Two Bedroom First Floor Apartment on Two Levels
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Sleeps 4
1 King Bed and 2 Twin Beds
View all photos for Penthouse with Roof Top Hot Tub (Adults Only)
Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 1.4 km
Blackwell, The Arts & Crafts House - 2 min drive - 2.3 km
Getting around
Manchester Airport (MAN) - 102 min drive
Windermere Station - 4 min drive
Burneside Station - 12 min drive
Staveley Station - 14 min drive
Airport shuttle (surcharge)
Restaurants
The Pier Coffee Shop - 5 min walk
The Boathouse Bar & Restaurant - 9 min walk
The Lake View - Bowness - 5 min walk
Trattoria - 9 min walk
Costa Coffee - 7 min walk
About this property
Lakes Hotel and Spa
Lakes Hotel and Spa offers a fantastic location, putting you just a 5-minute walk from Lake Windermere. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and British cuisine is served at The Bar, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
DONE
Hotel size
57 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 12.00 per night)
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An indoor pool
Full-service spa
15 hot tubs
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Alarm clock
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
Airport shuttle service is offered for an extra charge
Parking
Self parking costs GBP 12.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere
Frequently asked questions
Does Lakes Hotel and Spa offer free cancellation for a full refund?
Yes, Lakes Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lakes Hotel and Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at Lakes Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lakes Hotel and Spa?
Yes. Self parking costs GBP 12.00 per night.
Is airport shuttle service offered by Lakes Hotel and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Lakes Hotel and Spa?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Lakes Hotel and Spa and nearby?
Lakes Hotel and Spa has 2 bars, a spa, and an indoor pool, as well as a steam room, a picnic area, and a garden.
Are there restaurants at or near Lakes Hotel and Spa?
Yes, The Bar offers British cuisine.
What's the area around Lakes Hotel and Spa like?
Lakes Hotel and Spa is in the heart of Windermere, a short 4-minute walk from Lake Windermere and 4 minutes' walk from Bowness Pier. Our travelers say the local area is very walkable.
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Lakes Hotel and Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Spa
Food
Hot Tub
Breakfast
Restaurant
View
Location
Lake
What guests liked
The spa facilities were fantastic, relaxing, and well-maintained with excellent staff. (163 reviews)
The hot tubs in the rooms offered stunning views and were a highlight of the stay, with many guests describing them as a must-have feature. (98 reviews)
Breakfast was a highlight with a lovely spread and great options, including quality bacon, sausages, and black pudding. (49 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 22, 2025
Thoroughly enjoyed our stay
Sam
Sam, 2-night trip
10/10 Excellent
Jul 14, 2025
Fantastic facilities and location.
Daniel
Daniel, 2-night trip
10/10 Excellent
Jul 26, 2025
Beautiful room, staff were lovely
Alicia
Alicia, 1-night trip
10/10 Excellent
Aug 3, 2025
Brilliant hotel!!! Great food, great staff and totally relaxing! Will definitely be back :)
Calum
Calum, 2-night trip
10/10 Excellent
Aug 4, 2025
Aesthetically pleasing, clean, nice drinks and food. The spa was lovely. Great location.
George
George, 2-night trip
10/10 Excellent
Jul 11, 2025
Amazing stay.
Staff very helpful and friendly
karen
karen, 1-night trip
10/10 Excellent
Jul 24, 2025
One of the best stays I’ve ever had! Beutiful hotel will be coming back
Matthew
Matthew, 1-night trip
10/10 Excellent
Jul 17, 2025
Amazing stay! Food at the restaurant at Mizumi was amazing and all the staff were amazing! Room super clean and so was the hotel
Chris
Chris, 1-night trip
10/10 Excellent
Jul 17, 2025
Brilliant hotel and received a complimentary upgrade to a hot tub room which was really appreciated!
William
William, 1-night trip
10/10 Excellent
May 24, 2025
Amazing stay absolutely gorgeous and staff are so friendly and accommodating!
Heleena
Heleena, 2-night trip
10/10 Excellent
Jun 17, 2025
Great location, very friendly staff, excellent patio, excellent food. It's a perfect get away spot or place to stay while visisting the lakes district
Louis
Louis, 2-night trip
10/10 Excellent
Jul 2, 2025
We had a wonderful short break here, the spa was lovely, rooms very comfortable and staff very welcoming and couldn’t do enough for you. Made even better by location as it was only a short walk down into Windermere.
Emma
Emma, 2-night trip
8/10 Good
Jul 1, 2025
Staff were great, the room was lovely and clean. Spa facilities were a great bonus. Good breakfast,
luke
luke, 3-night trip
10/10 Excellent
Jun 21, 2025
The property was great, well located and had all the required facilities
Ben
Ben, 2-night trip
10/10 Excellent
Jul 13, 2025
Excellent hotel, staff can not do enough. perfect in every way
claire
claire, 1-night trip
10/10 Excellent
Jul 15, 2025
From the minute we arrived we were made to feel special. The staff are spectacular
Kerry
Kerry, 1-night trip
10/10 Excellent
Jul 14, 2025
Beautiful hotel with lovely cocktail bar with sunset outdoor seating. Separate bar and restaurant, spa , our room with an outdoor hot tub and view was a lovely surprise.The welcome by Lauren was exceptional, very attentive bar staff, a perfect stay.
Ann-Lorraine
Ann-Lorraine, 2-night trip
10/10 Excellent
Jul 22, 2025
It was great
Sunghoon
Sunghoon, 1-night trip
10/10 Excellent
Aug 6, 2025
Lovely hitel in an udeal location, 5 min walk to Windermere Kake and town center with plenty of shops and eateries.
The spa is ideal after a busy day out to unwind in.
Cosy small double room was also modern and comfy, and a good size.
Complimentary Elemis toiletries in bathroom too.
We ate at the restaurant onsite which was very enjoyable.
Parveen
Parveen, 2-night trip
10/10 Excellent
May 31, 2025
Our go to place in the lakes.
stevie
stevie, 1-night trip
10/10 Excellent
Jun 3, 2025
Amazing hotel, spa and staff. Left feeling super relaxed.
fz
fz, 2-night trip
10/10 Excellent
Jul 10, 2025
Absolutely perfect in every way. Friendly professional staff. First class in every way, massage, dining and relaxation areas. Bar , cocktail facilities all 5 star, wish that we could stay for a few more days.
Garry
Garry, 1-night trip
10/10 Excellent
May 21, 2025
beautiful hotel , staff where very helpful. hotel room with hot tub was prefect.
David
David, 1-night trip
10/10 Excellent
Jul 21, 2025
Fabulous
Mark
Mark, 2-night trip
10/10 Excellent
May 4, 2025
Thoroughly enjoyed the hotel, services and location. Staff were friendly and knowledgeable of the local area and services.