Friendly staff, Arnoldo (mgr) was very helpful in getting us to the property. We were at another location, we did not like and he sent transportation to get to JW, Janis ( front desk) made check-in super easy Hadassuh was very helpful with reservations etc. The rooms were clean and comfortable. Excellent staff
Brian
Brian,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 1 日
Great
Dellil
Dellil,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 27 日
Mikhail
Mikhail,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 19 日
Staff were super nice. Room was nice. Food was terrible. We ate at the hotel when we arrived around 1pm. Everything we ordered tasted like it was prepared hours ago and not fresh. From the calamari to the fries. Everything dry, stale and cold. It was really bad for such a hotel name and destination. We gave the hotel food a second chance and ordered room service at 8pm our third night. Again cold chicken wings that were so dry n tasted like they were prepared at noon or leftover from day before. Not worth the price we paid for this hotel…
Jalal Abou
Jalal Abou,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 19 日
The staff is a mixed bag and not very friendly except a handful. They treated me and my family very rudely at the pool when we went to the beach for approx 15 minutes and threw away everything from our chairs, when everyone was doing the same thing. They provided mis information about local travel details, they also caused a massive headache and mess when checking out! I do not recommend !!!
Nausheen
Nausheen,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Fabien
Fabien,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Hotel is ok but the staff was great!! Yanick, Arnold and other staff was just awesome!! The restaurant staff was nice!!
ruchi
ruchi,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Geoffrey
Geoffrey,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
New property, clean. Usual Marriott-level accommodations. Property could use even more staff, in order to bring the many amenities alive.
Darrin
Darrin,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
The whole staff was super helpful, kind, accommodating and just all around superb!
Kathryn Diva
Kathryn Diva,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
james
james,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
The property was obviously recently redone and the staff was fantastic. Especially Daniel and Serge at the bar and beach respectively. Also the spa facilities were outstanding. Great recommendations from the staff for dinner options off the property. Dinner at the hotel was not great. Also we were charged a 50 daily resort fee...which came as a surprise on check out. Beach was great.
Donna
Donna,4 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 22 日
Nice hotel but big gaps in service and audience
This is fairly new hotel in good condition. However it’s very remote and getting a taxi isn’t easy or cost effective. If you want to stay in the hotel all the time then that’s ok. Food offering and quality was poor this was our biggest issue. My husband also got food poisoning on our first evening was sick for two days and had to see the doctor. The manager though was very helpful even though after three days we decided to leave and go elsewhere. So overall for us the location didn’t work nor the food offering. Nice facilities but expensive for what it is lots of hidden charges as well.
Bridgeen
Bridgeen,11 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Easy to get around via taxi. Lots of local dinning outside resort. Safe. Very clean rooms. Breakfast buffet good selections.
Dawn Samantha Michelle
Dawn Samantha Michelle,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 14 日
Sam
Sam,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Wonderful, Property lovely pool, beautiful service excellent restaurants, highly recommended
Isaac David
Isaac David,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 14 日
Rosanna
Rosanna,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
MARC
MARC,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Janika
Janika,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Trisha, Nico, Sofia, Pan and all other servers were the best. They all had smiles and greeted us each day. Staff was excellent.