In the heart of the city, Arenas Resort Victoria-Lauberhorn offers a haven for families and thrill-seekers alike. Enjoy on-site shopping, savor a meal at one of two restaurants, or unwind with mini golf and a garden stroll. With an indoor pool featuring sun loungers and free in-room WiFi, this hotel provides endless entertainment options.
Grindelwald - Wengen Ski Area - 1 min walk - 0.0 km
Wengen LWM - 1 min walk - 0.0 km
Wengen-Mannlichen Cable Car - 2 min walk - 0.2 km
Mini Golf Wengen - 3 min walk - 0.3 km
Getting around
Bern (BRN-Belp) - 109 min drive
Wengen Station - 1 min walk
Lauterbrunnen Station - 10 min drive
Kleine Scheidegg Station - 23 min drive
Restaurants
Horner Pub - 72 min drive
Hotel Schützen - 72 min drive
Hotel Oberland - 72 min drive
Base Cafe - 72 min drive
Restaurant Schützen - 72 min drive
About this property
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel
Featuring ice skating, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is a great choice for your ski vacation in Lauterbrunnen. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, facials, or body scrubs. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Ski passes and storage are also available. Fellow travelers say great things about the pool and helpful staff.
At a glance
DONE
Hotel size
120 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Wengen is in a car-free zone and can be reached only by train.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Traveling with children
Mini golf
Playground
Grocery/convenience store
What to do
Mini golf
Ice skating
Shopping
Pool table
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby
Sledding nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry service
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Ski storage
Facilities
ATM/banking
Garden
Terrace
Library
Fireplace in lobby
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Assistive listening devices available
Handrails in stairways
Height-adjustable showerhead
Ski
Ski passes
Ski storage
Ski lifts nearby
Ski runs nearby
Ski lessons nearby
Ski area nearby
Snowboarding nearby
Ski rental shops
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
Optional extras
Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)
Late check-out can be arranged for an extra charge of CHF 40 (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from March 6 2026 to April 30 2026 (dates subject to change):
Fitness facilities
The property will be renovating from April 6 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
Sauna
Spa
Hot tub
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 14 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, Union Pay
Mobile payment options include: Google Pay, Apple Pay and TWINT.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn Wengen
Arenas Resort Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen a Faern Collection Hotel
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Hotel
Frequently asked questions
Does Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offer free cancellation for a full refund?
Yes, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
Yes, there's an indoor pool.
Are pets allowed at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
Yes, pets are welcome. There's a charge of CHF 25 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
Sorry, there's no onsite parking at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel.
What are the check-in and check-out times at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
Check-in start time: 3 PM; Check-in end time: 10 PM. There's a charge of CHF 40 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of CHF 40 (subject to availability).
Is there an onsite casino at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
No, this hotel doesn't have a casino, but Interlaken Casino (6.4 mi) is nearby.
What is there to do at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel and nearby?
Have fun with onsite winter activities like ice skating. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel like?
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is in the heart of Lauterbrunnen, a short 1-minute walk from Wengen Station and 7 minutes' walk from Ski Lift Wengen - Mannlichen. Travelers love the hotel's prime location.
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Reviews
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.4
Location
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The spa facilities, including the hot tub, indoor pool, and massage, were a highlight of the hotel's amenities. (43 reviews)
From real guest reviews summarized by AI.
Popular mentions
View
Location
Service staff
Room
Train station
Breakfast
Balcony
Mountain
Spa
Hot Tub
Reviews
Verified
10/10 Exceptional
May 21, 2026
Clean rooms and helpful staff. Message in the hotel was nice. Hot tub and spa area were closed for renovations which would have been nice to know prior to booking.
Steve
Steve, 2-night trip
Verified
10/10 Exceptional
Mar 25, 2026
Perfect location right next to the ski train going to Kleine Scheidegg and a cable car going to Mannlichen. Amazing spa with warm sea water pool fuul of water jet massage spots, hamam, sauna, dipping pools, and an ice water plunge bucket.
Breakfast choices are a bit repetitive, but plentiful.
Anastasia
Anastasia, 8-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Beautiful location with a great restaurant and amazing breakfast!
Janelle
Janelle, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Enjoyed our stay at this property. Perfect location right next to train station,
Vinod
Vinod, 3-night trip
Verified
10/10 Exceptional
Apr 16, 2026
I was skeptical about the property when i booked it. Now after staying for four days and three nights, I can say it’s a great property. Very big. Rooms are decent. We had the mountain side view which was awesome as i could see Lauterbrunen valley from the big room balcony. Though bathrooms were not big, I was not small either.
The breakfast served was awesome with great views and very big. I liked their coffee machine.
They have a big restaurant witch has an internal access and is always well occupied.
Alok
Alok, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Mountain views excellent with huge Double Balcony, so enjoy stay there with fun in Kids snow garden...
ka ming
ka ming, 3-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Excellent stay excellent service
Lynda S
Lynda S, 2-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Great location, wellness area so relaxing, good breakfast.
Holly
Holly, 3-night trip
Verified
10/10 Exceptional
May 4, 2025
Really well located hotel
Genevieve
Genevieve, 3-night trip
Verified
8/10 Very good
Sep 22, 2025
Great Views
GREAT views & staff. Breakfasts were very good.
Mary Ellen
Mary Ellen, 5-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Nice hotel with a beautiful view of the Alps. Very convenient, just steps away from the metro station.
Farzam
Farzam, 3-night trip
Verified
10/10 Exceptional
Oct 24, 2025
The staff was so helpful and very nice. We felt welcomed since we got there .
Saulma
Saulma, 2-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Great pool and spa
The pool and spa are the stars of the stay
Verified traveler
7-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Perfectly located - right across the street from the train station. We talked with Borg when we checked in and he was pleasant and incredibly helpful. The rooms were clean and comfortable and the views spectacular. Definitely recommend this hotel.
Evelyn
Evelyn, 2-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Stunning view from the room and exceptional staff especially Martin!
Vandna
Vandna, 3-night trip
Verified
10/10 Exceptional
May 7, 2025
Hotel was very nice with great staff. I enjoyed the small town the the hotel was located in and the breakfast was also great!
Megan
Megan, 3-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Wonderful hotel with breathtaking views. The hotel was everything we hoped. Beautiful place, friendly staff, and only a 1 min walk from train station.
Would HIGHLY recommend!
Nathan
Nathan, 2-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Great hotel! Just a 2 minute walk from the train stop. The views were amazing, and the spa was a great added feature that my wife and I took avantage of. It is conveniently located and close to everything you would want to getvto up here.
jacob
jacob, 2-night trip
Verified
8/10 Very good
Sep 25, 2025
Great location close to train station. Nice pool with view. Breakfast was good but may have been nice to have variety when staying for multiple days.
Jamie
Jamie, 3-night trip
Verified
10/10 Exceptional
Sep 20, 2025
Mountain View is so beautiful
Lunesita
Lunesita, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2025
The staff were all very friendly and helpful. Spa was a delightful surprise.
Jana
Jana, 4-night trip
Verified
10/10 Exceptional
Nov 29, 2025
It was a great hotel with a great view and even better service. It’s a 30 second walk from the station and about 1 minute walk from the coop which is very convenient. Every time you leave or return Wengen you will pass by the charming town of Lauterbrunnen.
We loved relaxing in the outdoor hot tub overlooking the mountains, and the indoor pool was also great!!
Breakfast was delicious with plenty of choices. Highly recommend!
Raymond
Raymond, 7-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Breakfast buffet so many great options! Room small but beds were comfy and this was great for our 3 night stay in Wengen. Would stay here again.