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Sugar Hotel

5.0 star property
Mountain hotel with spa, near Long Street

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In the heart of Cape Town City Centre, Sugar Hotel offers a luxurious retreat with a terrace and hair salon. Unwind at the onsite spa or stay connected with in-room WiFi; car rentals on site and barbecue grills are also available for your convenience. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Car rentals on site

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace

Why we love this property

Luxury mountain escape
Discover panoramic vistas at this opulent mountain retreat. Rugged peaks frame the luxurious hotel, creating a perfect backdrop for an unforgettable getaway.
Memorable food and drinks
The hotel restaurant artfully pairs with a stylish bar for dining adventures. Continental breakfast adds a perfect morning touch.
Plush bathroom perks
Luxury awaits with comfortable bathrobes in every guestroom. This hotel elevates the stay experience with thoughtful, high-end amenities.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

View from room

Superior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Deluxe Double with Plunge Pool

Deluxe Double with Plunge Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double with Plunge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 23 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Deluxe King | View from room

Deluxe King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Private Pool, Mountainside

Superior Room, Private Pool, Mountainside | Mountain view

Superior Room, Private Pool, Mountainside

7.4 out of 10
Good
(3 reviews)

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Double Room, 1 Queen Bed, Ground Floor

Economy Double Room, 1 Queen Bed, Ground Floor | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Economy Double Room, 1 Queen Bed, Ground Floor

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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Executive Suite | Terrace/patio
The Rockefeller Hotel by NEWMARK
  • Pool
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9.0 out of 10, Wonderful, 173 reviews
The price is CNY849
CNY977 total
includes taxes & fees
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About the neighborhood

Map
1 Main Road, Green Point, Cape Town, Western Cape, 8005

What's nearby

  • Two Oceans Aquarium - 5 min walk - 0.4 km
  • Table Mountain National Park - 6 min walk - 0.4 km
  • Cape Town Stadium - 11 min walk - 0.9 km
  • Long Street - 14 min walk - 1.2 km
  • Cape Town International Convention Centre - 14 min walk - 1.2 km

Getting around

  • Cape Town Intl. Airport (CPT) - 23 min drive
  • Cape Town Station - 22 min walk
  • Cape Town Bellville Station - 29 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Ninety One - ‬7 min walk
  • ‪Espressolab De Waterkant - ‬5 min walk
  • ‪Gold Restaurant - ‬6 min walk
  • ‪Shift Espresso Bar - ‬7 min walk
  • ‪Nobu - The One&Only Cape Town - ‬17 min walk

About this property

Sugar Hotel

Sugar Hotel puts you just a 5-minute drive from Long Street and Cape Town International Convention Centre. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or body scrubs. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 8 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Free offsite parking nearby; discounts available
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately ZAR 120 to 150 per person
  • Airport shuttle service is offered for an extra charge of ZAR 395 per room (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 18 costs ZAR 395.00 (one way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

Luxury City Hotel
Sugar Luxury
Sugar Luxury City
Sugar Luxury City Hotel
Sugar Luxury Hotel
Sugar Hotel Cape Town
Sugar Hotel
Sugar Cape Town
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa
Sugar Hotel & Spa Cape Town South Africa
Sugar Luxury City Hotel Spa
Sugar Hotel Hotel
Sugar Hotel Cape Town
Sugar Hotel Hotel Cape Town

Frequently asked questions

Does Sugar Hotel offer free cancellation for a full refund?

Yes, Sugar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sugar Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sugar Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Sugar Hotel?

Yes, an airport shuttle is available. The charge is ZAR 395 per room one way.

What are the check-in and check-out times at Sugar Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Sugar Hotel?

No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.

What is there to do at Sugar Hotel and nearby?

Sugar Hotel has a spa.

Are there restaurants at or near Sugar Hotel?

Yes, there's an onsite restaurant.

What's the area around Sugar Hotel like?

Sugar Hotel is a short 15-minute walk from Long Street and 18 minutes' walk from Cape Town International Convention Centre.

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Sugar Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Value
Bed
Boutique hotel
Bedrooms
Spa
Lobby
Location

Reviews

10/10 Exceptional

Very nice hotel
Lora, 2-night trip

10/10 Exceptional

Staff is just lovely! They are so accommodating and sweet!!
Cortney, 3-night trip

10/10 Exceptional

Lovely hotel. Location was excellent and staff were lovely.
Lawrie, 1-night trip

10/10 Exceptional

Nice hotel pleasant atmosphere best omelette
Dorethea, 1-night trip

8/10 Very good

Short but lovely stay.
Giulia, 1-night trip

10/10 Exceptional

Very nice and stylish property with friendly and helpful staff.
Wendi, 1-night trip

10/10 Exceptional

nice to stay

a friendly welcome and a quite and nice hotel.
Eric, 1-night trip

10/10 Exceptional

Excellent well priced and well located for V and A. Cheerful and welcoming

10/10 Exceptional

A gorgeously tranquil hotel for those who appreciate the intimacy of boutique hotels.

8/10 Very good

Location, Staff and Food!

Outstanding location - very close to tourist activities; amazing staff - attended to every need; and fantastic restaurant - you must eat here even if you are not staying at the hotel.

6/10 Good

Over priced and ridiculously small pokey room.
Colin, 3-night trip

10/10 Exceptional

Nice Boutique Hotel

Good quality place with friendly welcome.

8/10 Very good

Staff were excellent. Breakfast was excellent.
Mary, 2-night trip

8/10 Very good

A very compact hotel hotel, but nice modern design and furnishings. Quite a walk to the town centre, but very conveniently placed for our few days.
Derek, 5-night trip

10/10 Exceptional

Great centrally located Hotel

Lovely hotel, great location for restaurants and the V&A. Lovely room helpful friendly staff. Would definitely recommend.

10/10 Exceptional

Very clear
Silvia, 1-night trip

10/10 Exceptional

simply one of the best hotel

nothing to say: simply as an hotel should be !

10/10 Exceptional

Excellent. Recommend

Good stay friendly staff

8/10 Very good

25th Anniversary

Our stay was fantastic. Loved the private pool and breakfast.
Lionel, 1-night trip

10/10 Exceptional

The room was really spacious and beautifully decorated. The staff were lovely. We had a great time, thanks.
Louise, 1-night trip

10/10 Exceptional

Good location, Great room

Easy walking distance to the waterfront, fantastic room and bathroom and really friendly staff. On top of that, it was very reasonably priced

8/10 Very good

close to city and waterfront

nice friendly place, clean and helpful throughout the stay .

10/10 Exceptional

Love the property
Dorethea, 1-night trip

8/10 Very good

Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
Derek, 2-night trip

8/10 Very good

Quaint, boutique hotel in central Cape Town

Great stay! The service was above and beyond. Love the staff!