This is not a Hotel, this is a hoStel. The facilities were incompatible for a family with a baby. There was no one to give information or do the check-in. The phone was incorrect on Expedia. We took a long and valuable time trying to contact someone.
We had to book another property (a real hotel) on the last minute. We asked for the cancellation of the hoStel booking and to be refunded. However, the person we could contact on the phone just ignored us. We lost a lot of money time. This was not cheap.
I want my money back!
Gabriel
1 晚家庭旅行
8/10
Ett bra läge, allmänt okej boende, slitet och inte modernt men okej
Pär
2 晚行程
10/10
We got a 2 twin bedroom apt. w/ 1 bath. It was beautiful. Had some cracks here and there but that is to be expected since the island is mud and shifts. Beds comfortable, hot water to last 4 ladies. Kitchen equipped. There is a waterbus transport stop down the walkway so it makes it conveniant to get around by public boat transport. Resteraunts and stores close by. Safe area as well. FYI Any hotel you check into in Italy needs your passport info asap. If they dont document you are in the country they can shut down the hotel for 15 days.
Guadalupe
4 晚结伴旅行
8/10
LIDIA ALEJANDRA
10/10
Great location, only about a 3-5 minute walk from the Sant Angelo water taxi stop. A lot of up and down stairs, but the short walk made up for it. Great little location and quaint little hotel. Get ready to climb stairs! If you brought a ton of luggage, this may be difficult. The full room was perfect size just for 1-2 people with minimal luggage, very clean. Love the neighborhood! 5-15 minute walk everywhere you need, or just hop on the water taxi. Staff was very friendly. Would recommend. Only thing I wish they had was a bottle of water or two for the room, and/or a little snack for breakfast.
Jennifer
2 晚行程
2/10
Rodrigo
2 晚行程
10/10
Wonderful property
Scott
3 晚浪漫旅行
10/10
This hotel is great and affordable. They’re clean and the staff is readily available to answer questions or provide assistance when needed. I would stay here again.
Denisse
3 晚行程
8/10
All round very good. Staff helpful and friendly. Great location. There was even a piano.
Stephen
4 晚家庭旅行
10/10
We loved staying at Hotel San Samuele. The directions on how to get to the hotel from the airport was very clear. The instructions on how to enter the hotel and access the room was also very clear. The room was very clean and the view outside our window was truly charming.
Rose
1 晚浪漫旅行
10/10
真实旅客
4 晚行程
8/10
Shirley-Anne
3 晚行程
10/10
Lovely, well-placed Venetian apartment that is great as a base for all the sights of Venice. Be aware that it is not a hotel as such and there is no reception or other hotel facilities. It is in essence self catering but as a single dad worked well as a two bed apartment with my daughter.
Jon
6 晚家庭旅行
10/10
Very nice place, very clean and well looked after. You can tell that the owner takes care of it very well. The owner is a wonderful lady she helped me with directions and we talked about her collection of vintage furniture which she chose to decorate her hotel with. Would stay again.
Sofia
2 晚行程
10/10
EUNBEE
3 晚行程
10/10
Nous avons passé un excellent séjour à Venise et à l'hôtel San Samuele qui est magnifique, très bien décoré, très authentique, très confortable et accueillant et vraiment très propre. Merci beaucoup pour tout, vous méritez plus qu'une étoile !
Tiffanie
3 晚行程
8/10
真实旅客
3 晚行程
8/10
Excellent rapport qualité-prix hors saison (décembre). Service impeccable et affable. Plusieurs renseignements donnés pour visiter Venise et petite carte de la ville très utile. Petit ménage fait à chaque jour et pyjama plié sur l'oreiller !
La cuisine n'est malheureusement pas toujours accessible car au même endroit que l'office et donc barrée à partir de 13h.
Endroit calme mais on peut entendre un peu les voisins car les murs sont "minces".
Un peu frais dans la chambre même avec le chauffage au maximum et la poignée de porte devrait être changée pour plus de sûreté (il y avait un jeu...). Matelas et oreiller de qualité moyenne, un peu froid en hiver...