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Grand Oasis Riviera

4.5 star property
Luxury beachfront hotel with spa, near Akumal Beach

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On the stunning shores of Akumal Beach, Grand Oasis Tulum Riviera - All Inclusive offers an all-encompassing retreat. Indulge in a rejuvenating spa treatment at Kin Ha, unwind with a cocktail at one of the 3 swim-up bars or enjoy a delicious meal at any of the 6 on-site restaurants. Guests appreciate the hotel's attentive staff and numerous amenities like free WiFi and outdoor pools.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • On a private beach
  • 6 restaurants and 3 poolside bars
  • 6 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Children's pool

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Terrace
  • Elevator

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room

7.4 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Room Standard with Garden View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard with Garden View

  • Garden view
  • 30 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard with Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard with Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Premium with Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Premium with Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.8 km
  • Aktun Chen - 3 min drive - 1.8 km
  • South Akumal Beach - 4 min drive - 2.2 km
  • Akumal Beach - 7 min drive - 5.7 km
  • Xel-Há Park - 10 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 77 min drive
  • Cozumel Intl. Airport (CZM) - 27.3 miles/43.9 km

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪The Truck - ‬7 min drive

About this property

Grand Oasis Riviera

  • Placing you just a 5-minute drive from Akumal Beach, Grand Oasis Riviera offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 6 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 swim-up bars, a free kid's club, and a fitness center. Fellow travelers love the helpful staff.

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 195 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps; 1-device limit)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–11:00 AM
  • 6 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Trampoline
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Hiking/biking trails nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • ATM/banking
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Reception hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 52
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 42-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps and 1-device limit)

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.15 per accommodation, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express
Cashless transactions are available.
Property Registration Number OHN1708307KA

Also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

Does Grand Oasis Riviera offer free cancellation for a full refund?

Yes, Grand Oasis Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Oasis Riviera?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Oasis Riviera?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Oasis Riviera?

Sorry, there's no onsite parking at Grand Oasis Riviera.

What are the check-in and check-out times at Grand Oasis Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Oasis Riviera and nearby?

Have fun with nearby activities like fishing, hiking, and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Oasis Riviera also has 3 swim-up bars and 3 poolside bars, as well as a private beach and a fitness center.

Are there restaurants at or near Grand Oasis Riviera?

Yes, there are 6 onsite restaurants.

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Reviews

Grand Oasis Riviera Reviews

7.2

Good

7.4

Cleanliness

7.4

Amenities

7.6

Staff & service

6.8

Property conditions & facilities

Popular mentions

Food
Service staff
Beach
Room
Recreation
Drinks
Restaurant
Entertainment

Reviews

Verified

10/10 Exceptional

Room was spotless and service was amazing!
Tevin, 4-night trip
Verified

8/10 Very good

Good food, friendly staff and clean rooms.
Joseph, 4-night trip
Verified

8/10 Very good

Staff was pleasant. Room was clean. The food was good.
Michelle, 7-night trip
Verified

10/10 Exceptional

Great room and staff. Clean and secure grounds.
Benjamin, 3-night trip
Verified

10/10 Exceptional

The staff are great! The bar tender at the pool was amazing!! Food is excellent and lots of variety Really loved that you don't need to make reservations for any of the restaurants. I would go back here!
Nyomi, 5-night trip
Verified

10/10 Exceptional

Great stay, good food
Jon, 1-night trip
Verified

10/10 Exceptional

We loved our stay at the Grand Oasis! I find it hard to believe some of the negative reviews I've read about this place. Our room was brand new and spotless. It was extremely spacious and the decor and lighting were very well chosen. The shower was amazing. The food at the resort is a real strong selling point - we loved the mexican a la carte, and maki taco was also great. Buffets can often be a weak point, but we found this one to be really high quality! Service was amazing across the board, with a special mention to the staff at the kids club who were really lovely, professional, and caring. Our daughter loved going. If I were pressed to find one negative thing to say, and this is very minor, some of the older photos show more stuff for kids in the pool, which seems to have been removed in recent years. (Slides, structures, etc.) Overall, for us, this place gets full marks - we would love to return and stay here again.
Brad, 3-night trip
Verified

10/10 Exceptional

rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Mariya, 1-night trip
Verified

10/10 Exceptional

I liked the different options for food and the people are very friendly!
Brooklyn Shae, 4-night trip
Verified

10/10 Exceptional

Great for the price, little out dated but they are making renovations. Great food and great space for family.
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Had a wonderful time. The food was excellent! Loved all the choices. Staff was great and great location. The rooms and property could use some updating. The kids club and staff were wonderful!
Kathleen Ann, 7-night trip
Verified

10/10 Exceptional

Very nice. Older hotel needing updating but great Old Mexico charm Great pools and very decent dining choices. For those wanting casual Akumal experience Grand Oasis a good choice.
Andrew, 1-night trip
Verified

8/10 Very good

Good, quiet and affordable resort for families. Not the biggest or the fanciest but ample food and rec options. Like the proximity to the beach. Staff and service reaction time was great. Centrally located between Tulum and Playa Del Carmen so excusion activities are plenty and time efficient. Would recommend.
PREMVIR, 5-night trip
Verified

10/10 Exceptional

Great stuff ! Good service loved the food and the beach amazing front water view ! I will definitely go back
marjeta, 5-night trip
Verified

10/10 Exceptional

Beautiful beachfront hotel. Amenities are great and the all inclusive restaurants and bars were great too. They have planned activities for the family as well. It is located about 5-10 min drive from an adventure place to visit cenotes. Staff is friendly and helpful, they know their business is customer services.
Stephen, 3-night trip
Verified

10/10 Exceptional

I had a very good time there , the staff was very helpful and kind. I enjoyed the room it was very clean and comfy. The staff came and asked everyday if we needed anything even after room was serviced.. i stayed there 8-20-2024.. i will definitely stay there again .
frank, 3-night trip
Verified

10/10 Exceptional

Review for Grand Oasis Akumal/Tulum & Miramar Restaurant My experience at the Grand Oasis Tulum was outstanding from beginning to end. The location is absolutely spectacular—set between lush jungle and the turquoise waters of the Caribbean, offering a peaceful, visually stunning environment that immediately invites relaxation. The resort is beautifully maintained, and the accommodations are comfortable, clean, and thoughtfully designed to complement the natural surroundings. A special highlight was Miramar Restaurant, where the service truly elevated the experience. Bella was exceptional—warm, attentive, and genuinely welcoming. Her professionalism and kindness made every meal feel personal and memorable. The food, atmosphere, and service together created an experience that was both relaxing and refined. On the beach, Marcelo stood out for his outstanding service. Whether assisting with seating, drinks, or simply ensuring guests were comfortable, his attention to detail and friendly demeanor made the beach experience effortless and enjoyable. The Balinese beds were beautifully arranged, comfortable, and perfectly situated to take in the ocean views—an ideal place to unwind and enjoy the natural beauty of Tulum. Every staff member I encountered contributed to a sense of care, hospitality, and professionali
Jose, 2-night trip
Verified

10/10 Exceptional

Staff was super friendly and great food options. The buffet was our favorite place to dine especially breakfast but did go twice for dinner buffet and options changed so that was a plus! Also wake up early and get your spot by the pool or beach, otherwise you won't have anywhere to sit! I have nothing but nice things to say about this place. No negative Nancy here!!
Marisol, 5-night trip
Verified

10/10 Exceptional

Staff was amazing specially joaquin. Joaquin went above and beyond. Only thing i would like to see is better night time entertainemt.
timothy lee, 8-night trip
Verified

8/10 Very good

This property doesn't deserve all the bad reviews. The beach was great though hard to get a lounger and water shoes are a must due to big rocks. Food and drinks were good. Sea grasses were never a problem in the ten days we were there.
Semona, 10-night trip
Verified

8/10 Very good

Food was amazing , the buffet changes everytime, I loved it. The employees were really nice. I appreciated the fact that there were planned activities everyday (from morning till the night). Unfortunately, if you’re looking for a wild night life there, it’s not there because alcohol and activities end at 11pm.
Samendie Nunca, 7-night trip
Verified

10/10 Exceptional

This resort was amazing! Loved that there were so many pools and kid friendly. Also having beach access without having to leave was another bonus. The food was good but our favorite was the Mexican restaurant that is included in the all inclusive. There was a great variety of alcohol and the flavor did not disappoint. Thank you to all the staff we will definitely be back. Lastly don’t forget to tip the lovely staff!
Valeria, 5-night trip
Verified

10/10 Exceptional

Marcelo was by far my favorite person there! Amazing human being. Grand oasis tulum had plenty of bars / restaurants to chose from. Food was great, absolutely no complaints.
Easton, 8-night trip
Verified

10/10 Exceptional

True Oasis

I’ve never been so close to the beach in a room! And the water was beautiful! They cleaned the beach every morning even takes the sand! I didn’t want to leave!
Keith, 5-night trip
Verified

6/10 Good

Staff was friendly and helpful. Property needs to be updated
Maria, 2-night trip