I got there to check in, they made ne wait for 2 hours before telling me that they have not seen my reservation. I called expedia to solve the problem since they dont even have a land line to help customers. The expedia rep requested to speak with with the service rep who was right in front of me and she denied speaking with him.I had to book somewhere else on tne spot. Not recommended at all. If you go there,at your risk. The washrooms looks dirtier than any public washrooms.
carter
1 晚行程
2/10
Marlin
1 晚行程
10/10
Many dining options in walking distance, area is convenient, beach is clean.
Marsella
1 晚行程
2/10
Property is in very bad condition!! The lady on the front desk knew about it and let us look at the rooms before we even checked in and was more than happy to cancel the booking for free. Needs lots of updates and get rid of mould and rust and other issues
Michael
11 晚浪漫旅行
2/10
Goofy
1 晚行程
2/10
Bad. Paid online and had no reservation when I arrived I lost $80!!!!! And had to re pay to stay,everything went wrong!
Daritza
1 晚行程
2/10
Hotel confirmed my stay. When I showed up to the property, front desk stated there is no reservation. I Was told everything else was booked and had to find another hotel.
Eduardo
1 晚家庭旅行
10/10
We like everything
Denian
1 晚行程
10/10
Smooth checkin, price was accurate, room was clean and comfortable.
Jonny
1 晚行程
10/10
Good experience with a very reasonable price. The location was amazing.
Victor
1 晚行程
10/10
Local people are very friendly, and all the stuff did the best for us!! we would come back again soon
Vito
1 晚行程
10/10
It’s the best location in Puntacana
Area is safe and walkable with many restaurants and Mini Market
Being on the beach was the best part
Richard
1 晚行程
10/10
Sally
1 晚行程
10/10
We like every thing
Betsy
1 晚行程
10/10
I would stay here again soon they gave me even better room for the same price. It was clean and spacy. The staff was very helpful.