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Hotel Lilienhof

Hotel convenient to Miniatur Wunderland

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Hotel Lilienhof is a tranquil retreat in the heart of Hamburg City Center, near Hamburg City Hall. Enjoy panoramic views from the rooftop terrace and stay connected with in-room WiFi. Laundry services and luggage storage make it easy to settle into your stay.

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Internet access
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Self parking
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Kitchen
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service
  • Elevator

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, WiFi

Single Room

Highlights

Heating
Kitchen
Hair dryer
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, WiFi

Double Room

Highlights

Heating
Kitchen
Hair dryer
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, WiFi

Twin Room

Highlights

Heating
Kitchen
Hair dryer
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Free parking
  • Free WiFi
  • Restaurant
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6.0 out of 10, 1 review
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About the neighborhood

Map
Ernst-Merck-Straße 4, Hamburg, HH, 20099

What's nearby

  • Hammer Park - 14 min walk - 1.2 km
  • Mehr!-Theater am Großmarkt - 3 min drive - 1.6 km
  • Hamburg Wholesale Market - 3 min drive - 1.9 km
  • Marienkrankenhaus - 4 min drive - 1.7 km
  • Horner Rennbahn - 12 min drive - 6.3 km

Getting around

  • Hamburg Airport (HAM) - 32 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Central Station - 4 min walk
  • Hamburg Dammtor Station - 18 min walk
  • North Central U-Bahn - 5 min walk
  • South Central U-Bahn - 5 min walk
  • Monckebergstrasse U-Bahn - 8 min walk

Restaurants

  • ‪Schweinske - ‬3 min walk
  • ‪MUTTERLAND Stammhaus - ‬1 min walk
  • ‪St. Georg Steakhouse - ‬2 min walk
  • ‪Schifferbörse Restaurant - ‬3 min walk
  • ‪M&V Bar - ‬3 min walk

About this property

Hotel Lilienhof

Hotel Lilienhof features a rooftop terrace and puts you just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Also, Hamburg Cruise Center and St. Pauli Piers are just a 5-minute drive away. Fellow travelers like the overall property condition. The property is just a short walk to public transportation: North Central U-Bahn is 5 minutes and South Central U-Bahn is 5 minutes.

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 10 PM
    • Express check-in available
    • Minimum check-in age: 16
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator

Room amenities

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Kitchen

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • WiFi is available in guestrooms for EUR 5 per stay (rates may vary)
  • WiFi is available in public areas for EUR 5 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of approximately EUR 5 per person

Parking

  • Self parking is available for an extra charge

Policies

This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Also known as

City Hostel Lilienhof
City Hostel Lilienhof Hamburg
City Lilienhof
City Lilienhof Hamburg
Hotel Lilienhof Hamburg
Hotel Lilienhof
Lilienhof Hamburg
Lilienhof Hotel Hamburg
Hotel Lilienhof Hotel
Hotel Lilienhof Hamburg
Hotel Lilienhof Hotel Hamburg

Frequently asked questions

Does Hotel Lilienhof offer free cancellation for a full refund?

Yes, Hotel Lilienhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Lilienhof?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Lilienhof?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Hotel Lilienhof?

Check-in start time: 1 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Express check-in is available.

Is there an onsite casino at Hotel Lilienhof?

No, this hotel doesn't have a casino, but Casino Esplanade (17-min walk) is nearby.

Does Hotel Lilienhof have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker.

What's the area around Hotel Lilienhof like?

Hotel Lilienhof is a short 5-minute walk from North Central U-Bahn and 7 minutes' walk from Moenckebergstrasse.

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Reviews

Hotel Lilienhof Reviews

5.6

5.8

Cleanliness

8.2

Location

6.2

Staff & service

5.0

Property conditions & facilities

Reviews

4/10 Fair

Oppholdet var ikke til forventning da dusjen/wc i vår etasje ikke var i orden. Sa ifra i resepsjonen at vi ikke hadde kaldtvann i vasken/dusjen på rommet men fikk beskjed om at vi måtte bruke det som lå en etasje opp.
Madeleine, 1-night trip

2/10 Poor

A Shocking "Hotel"

Just imagine you are traveling, and you are expecting a normal room for sleeping, and this imagination would stop when you arrive at this so-called hotel. The lobby makes people feel bad. OK, this is not about the room, right? Then first I talk about the service provided by the receptionist. The receptionist was not friendly and very unprofessional. The "hotel" asked me for paying the city tax in the check-in process, it is the first time I heard a hotel would charge the city tax before their customer check-out. And what even worse is, he refused me to pay it by credit card! As a traveler from outside Europe, I would like to save some cash! Then let's talk about the room. My room was on 4/F. Guess what? No elevator is available. You have to walk by the stairs every time. Then, after I opened the room door, I was shocked by the condition. a place for showering but with only one side glass to prevent the water splash to the room. They do have a shower curtain, but it is very dirty and the water would still make your room very wet! It has no Wi-Fi connection. It is a great problem for me as my SIM card has only about 1GB data left for 8 remaining days on the trip. The description stated there will be 24 hours reception counter service. But I have left for the "hotel" for about 3 times in the mornings, literally no one showed. Therefore, I have to leave my message to check-out my room on the last day! If you would like to have a normal, happy trip, just skip this hotel
2-night trip

6/10 Good

Für den Preis ok

Es war soweit alles sauber und zweckmäßig eingerichtet. Dusche war im Zimmer. Leider kein WLAN und kein TV
Kai, 1-night trip

2/10 Poor

It was very old. The room in the photo was very different from the room to deliver.
2-night trip

6/10 Good

Nemt og billigt til den unge rejsende der bare skal bruge et sted at sove.
Tobias, 1-night trip

10/10 Exceptional

Check-in could be done earlier. Great location. Kitchen not very good equipped.
3-night trip

6/10 Good

Wochenende okay

Für ein Wochenende und wenn man keine große Ansprüche hat ist das Hotel gut.
Minika, 2-night trip

4/10 Fair

Total slidt hotel, vi boede i deres gamle spisestue Kan ikke anbefales til andre
Peter, 2-night trip

10/10 Exceptional

Ist ok das Hotel für Preise und Leistung. Gleich am Bahnhof ist sehr praktisch. der Lattenrost im Bett könnte besser sein, der ist nur zusammen geflickt. Ein neuer täte gut.
2-night trip

6/10 Good

Hvis man blot har brug for et værelse med en seng, så fungerer hotellet helt fint :) - super centralt - 24 timers reception.
Maybritt, 1-night trip

8/10 Very good

Für eine Übernachtung war in Ordnung .Ist nichts aufgefallen.
Arti, 3-night trip

2/10 Poor

Lilienhof "NOT FIT FOR PURPOSE"

Hotels.com needs to have a review before advertising hotel Lilienhop. It is not fit for purpose and is not worth staying. I will never stay there and will not recommend it to any one. I booked from 15th to the 19th but did not finish the days there as the behavior of the hotel owners and staff were out of order. I had to book another hotel from bookings.com which was one of the best. no toilet tissue, you have to share toilet with other guests and worst of it you have to pay five euros per day to use the wifi. It was appalling and will not recommend this hotel to any traveler to Hamburg.
Roland, 4-night trip

4/10 Fair

It was not very good. Service was just okay. And rooms where dirty (especially the walls) and no running water.
Liz, 1-night trip

8/10 Very good

Kein fließend Wasser auf dem Zimmer

Ich hatte kein fließendes Wasser im Zimmer, konnte daher weder die Dusche, noch das Waschbecken in meinem Zimmer benutzen. Da ich in der 4. Etage untergebracht war, musste ich das WC in der 3. Etage benutzen und auch die Gemeinschaftsdusche in der 3. Etage. Das war enttäuschend, da ich ja eine Dusche auf meinem Zimmer hatte.
1-night trip

4/10 Fair

Hotel Lilienhof is very centrally located with easy access to the center of Hamburg as well good rail connections to the airport. The staff are very friendly, helpful and accommodating. However, the property itself was not clean nor well maintained. The wardrobes/cupboards were extremely dirty. There was ongoing building work right outside my door every day during my stay and the toilet facilities on my floor were not working. Furthermore, the staff did not respond to my questions prior to arrival.
Abdul, 5-night trip

6/10 Good

It was cheap and close to the train station. It was a last minute thing, I would rather pay more and get more.
Robert, 1-night trip

8/10 Very good

perfect place if having low expectations

the place is very nicely situated and cheap which was exactly what we wanted. if one does not have high expectations this is a very nice place.Even though the double bed was more like an extended sofa and we had to wait twice until our room was finally ready. but the staff is extremely kind so this was not bad at all.
3-night trip

8/10 Very good

Perfect location, cheap price

Perfect location close to the city. Friendly staff. Low cost, so u get what you pay for.
2-night trip

6/10 Good

Staff very friendly and effective. The Fame is new and might still be improved. No elevator and stairs are killing. In 9 days the room was never cleaned and bed linen never changed. Having that in mind the price was too high
8-night trip

4/10 Fair

Röklukt, wc och dusch i korridoren (kanske pga billigt rum), hårstrån och fläck på lakanet. Bekväma sängar men ett otillfredsställande helhetsintryck. Trasig dusch och hiss.
1-night trip

6/10 Good

Kurzer Weg zum Bahnhof. Sehr günstig. Für ein oder zwei Nächte vollkommen in Ordnung. Für länger mit WC und Dusche im Gang muss man mögen
2-night trip

8/10 Very good

Schlicht, aber okay!

Freundlicher Empfang Hotel ist einfach, aber ideal gelegen, nahe Hbf. Ich war schon öfter da, wenn ich auf der Durchreise war. Nicht unbedingt ein Haus zum Ferienverbringen, aber gutes Preis-Leistungsverhältnis.
1-night trip

6/10 Good

4 overnatninger

Ganske fint hotel for pengene. Ikke stedet hvis man forventer mere end blot en soveplads. Ødelagt vask og badet fungere ikke helt optimalt. Toilet i gangen hvilket godt kunne være forstyrrende og træls. Personalet gør ikke andet end at tage imod og udlevere nøglen når man kommer i går. Der er ikke Wi-fi og ingen danske kanaler på fjernsynet. Hotellet er rigtig godt placeret midt i Hamborg hvor man både kan gå ned til vandet og ind til byen på 10 min. Selvom det ligger ud til en stor vej generede det ikke os.
Sebastian, 4-night trip

6/10 Good

excellent location. cheap stay.

The location is excellent. very close ti the centaral station. no problems on wifi. The toilet wasn't very clean. lift didn't work. I had to carry my bag.
1-night trip

6/10 Good

God beliggenhed, sødt personale, dårlig rengøring

Hotellet har en god beliggenhed men mit værelse var desværre slet ikke rengjort ved ankomst, og blev det heller ikke undervejs. Personalet er sødt og imødekommende men der var urent mange steder udover værelset.
Rose, 4-night trip