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Rakuten STAY Atami

3.0 star property
Hotel in Atami

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Rakuten STAY Atami, located near Atami Sun Beach, offers a tranquil retreat with modern amenities. Unwind on the rooftop terrace or get work done at the coworking spaces - with laundry facilities and in-room WiFi available.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry facilities
  • Non-smoking
  • Onsen
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Rooftop terrace
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry

Feel at home (6)

  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for 2 Double Beds Room No-pets allowed /1off-site parking lot

1 bedroom, in-room safe, free WiFi, bed sheets

2 Double Beds Room No-pets allowed /1off-site parking lot

8.8 out of 10
Excellent
(3 reviews)

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room No-pets allowed/ 1off-site parking / Non Smoking

Room No-pets allowed/ 1off-site parking / Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Room No-pets allowed/ 1off-site parking / Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Toilet with electronic bidet
Hair dryer
Private bathroom
Microwave
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Bunk bed Room No-pets allowed/1off-site parking lot

Bunk bed Room No-pets allowed/1off-site parking lot | 1 bedroom, in-room safe, free WiFi, bed sheets

Bunk bed Room No-pets allowed/1off-site parking lot

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Toilet with electronic bidet
Hair dryer
Private bathroom
Microwave
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot | 1 bedroom, in-room safe, free WiFi, bed sheets

Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Suite Room(91) No-pets allowed/1off-site parking lot

Suite Room(91) No-pets allowed/1off-site parking lot | 1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room(91) No-pets allowed/1off-site parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Jetted bathtub
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Suite Room(92) No-pets allowed/1off-site parking lot

1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room(92) No-pets allowed/1off-site parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Private bathroom
Separate bathtub and shower
Toilet with electronic bidet
Hair dryer
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Bunk bed Room Dog friendly/1off-site parking lot

Bunk bed Room Dog friendly/1off-site parking lot | 1 bedroom, in-room safe, free WiFi, bed sheets

Bunk bed Room Dog friendly/1off-site parking lot

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Toilet with electronic bidet
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Twin Room Dog friendly/1off-site parking lot

Twin Room Dog friendly/1off-site parking lot | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room Dog friendly/1off-site parking lot

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Toilet with electronic bidet
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Highlights

Lanai
Separate dining area
Air conditioning
Mini-fridge
Separate bedroom
Private bathroom
Separate bathtub and shower
Toilet with electronic bidet
  • 76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Hollywood Twin Room（No-pets Allowed/1off-site Parking）

1 bedroom, in-room safe, free WiFi, bed sheets

Hollywood Twin Room（No-pets Allowed/1off-site Parking）

  • Sleeps 2

View all photos for Bunk Bed Room（No-pets Allowed／1off-site Parking）

1 bedroom, in-room safe, free WiFi, bed sheets

Bunk Bed Room（No-pets Allowed／1off-site Parking）

  • Sleeps 6

View all photos for Bunkbed+Single Bed Room（No-pets Allowed/No Parking Lot）

1 bedroom, in-room safe, free WiFi, bed sheets

Bunkbed+Single Bed Room（No-pets Allowed/No Parking Lot）

  • Sleeps 3

View all photos for Dog-friendly Bunk Bed Room（1off-site Parking）

1 bedroom, in-room safe, free WiFi, bed sheets

Dog-friendly Bunk Bed Room（1off-site Parking）

  • Sleeps 6

View all photos for Triple Room（No-pets Allowed／1off-site Parking）

1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room（No-pets Allowed／1off-site Parking）

  • Sleeps 3

View all photos for Dog-friendly Twin Room（1off-site Parking）

1 bedroom, in-room safe, free WiFi, bed sheets

Dog-friendly Twin Room（1off-site Parking）

  • Sleeps 2

View all photos for 2 Double Beds Room（No-pets Allowed／1off-site Parking）

1 bedroom, in-room safe, free WiFi, bed sheets

2 Double Beds Room（No-pets Allowed／1off-site Parking）

  • Sleeps 4

View all photos for Suite Room 92（No-pets Allowed／1off-site Parking）

1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room 92（No-pets Allowed／1off-site Parking）

  • Sleeps 6

View all photos for Suite Room 91（No-pets Allowed／1off-site Parking）

1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room 91（No-pets Allowed／1off-site Parking）

  • Sleeps 6

View all photos for Suite 93（No-pets Allowed／1off-site Parking）

Bathroom | Hair dryer, electronic bidet, towels, shampoo

Suite 93（No-pets Allowed／1off-site Parking）

  • Sleeps 6

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9.0 out of 10, Wonderful, 362 reviews
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About the neighborhood

Map
Wadahamaminami, 3-5, Atami, Shizuokaken, 413-0023

What's nearby

  • Atami Kaihin Park - 3 min walk - 0.3 km
  • Kiunkaku Former Ryokan - 5 min walk - 0.4 km
  • Atami Sun Beach - 8 min walk - 0.7 km
  • Atami Castle - 11 min walk - 0.9 km
  • Kinomiya Shrine - 17 min walk - 1.5 km

Getting around

  • Haneda Airport (HND) - 109 min drive
  • Narita Intl. Airport (NRT) - 165 min drive
  • Oshima Airport (OIM) - 27 miles/43.5 km
  • Komaki Airport (NKM) - 121.7 miles/195.9 km
  • Chubu Centrair Intl. Airport (NGO) - 128.8 miles/207.3 km
  • Yugawara Station - 10 min drive
  • Atami Station - 19 min walk
  • Nebukawa Station - 20 min drive

Restaurants

  • ‪山口美術館 - ‬3 min walk
  • ‪うおなお亭 - ‬5 min walk
  • ‪千壽 - ‬4 min walk
  • ‪Muddy Cat - ‬3 min walk
  • ‪coffee house 茶々 - ‬4 min walk

About this property

Rakuten STAY Atami

Take in the views from the rooftop terrace when you stay at Rakuten STAY Atami.

At a glance

DONE

Hotel size

    • 33 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (dogs only, 2 total)
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared microwave

Traveling with children

  • Changing table

Working away

  • Coworking spaces

Services

  • Laundry facilities
  • Virtual front desk

Facilities

  • Rooftop terrace

Accessibility

  • Elevator
  • Elevator door width (inches): 41
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Lanai

Freshen up

  • Private bathroom
  • Electronic bidet
  • Shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Mini-fridge
  • Microwave
  • Children's dinnerware
  • Coffee grinder
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Rakuten STAY Atami Atami
Rakuten STAY Atami Aparthotel
Rakuten STAY Atami Aparthotel Atami

Frequently asked questions

Does Rakuten STAY Atami offer free cancellation for a full refund?

Yes, Rakuten STAY Atami does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rakuten STAY Atami?

Yes, dogs stay free, with a limit of 2 total. Food and water bowls are available.

Is parking offered on site at Rakuten STAY Atami?

Sorry, there's no onsite parking at Rakuten STAY Atami.

What are the check-in and check-out times at Rakuten STAY Atami?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

Does Rakuten STAY Atami have any outdoor private spaces?

Yes, every room features a lanai.

What's the area around Rakuten STAY Atami like?

Rakuten STAY Atami is a short 9-minute walk from Atami Sun Beach and 11 minutes' walk from Atami Castle.

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Reviews

Rakuten STAY Atami Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

8.0

Staff & service

8.2

Eco-friendliness

8.8

Property conditions & facilities

Reviews

10/10 Exceptional

Room was by far the most spacious on our trip. Probably one of my favourite hotel experiences anywhere. The Onsen was like a 5 star hotel, and the free drinks and snacks were of high quality. My only issue was that I could not register with the vending machine app because my country was not listed. Atami is a great base to explore hakone, Fuji.
John, 4-night trip

10/10 Exceptional

Good
Hiu Yin, 2-night trip

10/10 Exceptional

Room with sea view and spacious. Bed comfortable. Can stay in room to watch firework.
1-night trip

10/10 Exceptional

Its a little further from the train station but great location as its quiet and convenient with many eateries near by
Kheng Yuan, 2-night trip

8/10 Very good

It is clean and very easy to use, which is appealing.
Futoshi, 4-night trip

10/10 Exceptional

great view and close to the beach
Mei, 1-night trip

10/10 Exceptional

Nice view from the room. Beer was also in the free drink bar! It made my husband very happy.
Reiko, 1-night trip

10/10 Exceptional

I really like the place it’s clean , and anything we need and more than we need is there, we really enjoyed, especially the free drinks . Thank you so much , we will defineltely be back again and introduce to my friends too
Caridad, 1-night trip

8/10 Very good

The total number of nights spent here exceeds 30, but the service is always well-managed, clean and clear.
Futoshi, 4-night trip

8/10 Very good

We are a family of four and stayed for one night. We never received our reservation number but the remote assistance was very easy to use. The room was spacious and everyone loved the free drinks and snacks.
Andrew, 1-night trip

8/10 Very good

Free flow of drinks and snacks at the bar at level one
Chin Ling, 2-night trip

10/10 Exceptional

Unattended front desk, check in on tablet was challenging. large onset for women. Guest rooms were larger in size and well appointed. Hosted beverages and ice cream in the evening was unexpected and very nice.
Cynthia, 3-night trip

8/10 Very good

Very good
Wie Hoa, 1-night trip

10/10 Exceptional

Lovely spacious room with small kitchen area. The Onsen was very peaceful. The "Free Flow" bar was generously stocked. Sadly the weather meant the rooftop terrace was closed but I'm sure that would have been lovely too.
GERARD, 2-night trip

6/10 Good

Unclear how the hotel operates before booking

This is a “virtual” hotel - no front desk; no staff at the hotel to communicate with you - all done via a tablet. While we settled in, more UPFRONT description of the property and how it functions, is necessary. We did not get fresh towels or room cleaning between days and that information is imperative to convey in the description of the property. The “snacks” staff were nice and the ofuro clean. Just please communicate more clearly before a reservation is made.
2-night trip

6/10 Good

Terrible check in process. Was supposed to have a code emailed to me to access the front door since there is no front desk. Never got it, even as I write this 7 days later I still have no communication from them. Thankfully a nice guest let us in after we wandered around Atami for 2 hours. We had to check in on an iPad, and that was awful too. Again, information that they should have sent me already was not in my inbox so I had to call a virtual assistant and check in took nearly 20 minutes when it would’ve been much easier to just have a front desk person. I understand that being a foreign tourist there might’ve been some difficulties, but all the Japanese tourists were in the same boat we were. So that’s on the hotel. And it’s really a shame, the hotel was beautiful. Spotlessly clean, nice amenities and pretty rooms. But my god, build a front desk.
William, 3-night trip

4/10 Fair

No house keeping , no one refill the towel
Mei Yin Cathy, 2-night trip

6/10 Good

I need some coins for laundry but vending machines has out of changes and stuff won’t exchange coins.
Atsuko, 2-night trip

10/10 Exceptional

Huge room with a balcony sea view, free coffee!

Really great hotel with great facilities. The rooms were very large and spacious, definitely not what I was expecting having stayed in other hotels in Japan. The kitchenette, dining area and balcony with sea views were great and was nice to have a morning coffee on the balcony. Coffee, alcohol and snacks are provided complimentary daily in the morning and arvo. There was a Karyoke room and baths although I didn’t try them. Laundry facilities were good. The public pool across the road was great and also has a gym. It’s on the Main Street so walking distance to restaurants and cafes. Only negative was so housekeeping so we had no where to put all our accumulating trash given the bins were so small and there is no bins to put your rubbish in Japan on the street!
Lucy, 3-night trip

10/10 Exceptional

全体的に良かったです。ただ、駐車場の場所を聞くのにカスタマーセンターに電話したところ、間違えた場所を教えられました。 その駐車場の管理者の方に伺ったところ、毎回間違えて教えているようで迷惑していると仰ってました。 実際は150mくらい離れていたのに、建物の隣りと説明を受けました。 そこだけ改善して頂ければ最高です。
MIKI, 1-night trip

10/10 Exceptional

大満足

フリーフローも部屋も大浴場もとても清潔で 居心地良く過ごせました。 あいにくのお天気でしたが、お部屋が広いので、部屋のみもゆっくりでき 家族で大満足です。
Maiko, 1-night trip

10/10 Exceptional

大浴場の埃だけ気になりましたが、スタイリッシュで綺麗で、周辺の施設も良く、熱海も南国のようで大満足でした。
サユリ, 1-night trip

10/10 Exceptional

線上客服有待加強，其它的都非常好
1-night trip

10/10 Exceptional

ロケーションも設備も最高だった。コスパも良い。また泊まりたい。
Riho, 1-night trip

4/10 Fair

スイートルームで駐車場付きの部屋を予約をしたが、実際には普通の部屋で駐車場も付いていなかった。スイートルームの代金を返してください。
ユウコ, 1-night trip