Hotel Las Palmas en Laurel

Property class: 3
Hotel with outdoor pool, near Puerto Cancun Marina Town Center

Choose dates to view prices

When you stay at Hotel Las Palmas en Laurel, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Main amenities (6)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Free parking nearby
  • Outdoor swimming pools
  • Free toiletries

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

A neatly made bed with a patterned bedspread, a wooden headboard, and a bedside table with a mirror.

Standard Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

A room with two single beds, a ceiling light, a wall-mounted picture, and a patterned curtain.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Triple Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

A room with two beds, a bench, and a wall-mounted shelf.

Family Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

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About the neighborhood

Map
8 C. Laurel, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 5 min walk - 0.4 km
  • Cristo Rey Church - 5 min walk - 0.4 km
  • Benito Juarez Municipal Building - 8 min walk - 0.7 km
  • Plaza 28 - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive

Restaurants

  • ‪La Parrilla - ‬6 min walk
  • ‪El Paisano Del 23 - ‬4 min walk
  • ‪La Suegra - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪KFC - ‬4 min walk

About this property

Hotel Las Palmas en Laurel

  • When you stay at Hotel Las Palmas en Laurel, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive.

At a glance

Hotel size

    • 22 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking within 3 ft
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • An outdoor pool
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Laurel Cancún Centro
Las Palmas En Laurel Cancun
Hotel Las Palmas en Laurel Hotel
Hotel Las Palmas en Laurel Cancun
Hotel Las Palmas en Laurel Hotel Cancun

Frequently asked questions

Does Hotel Las Palmas en Laurel offer free cancellation for a full refund?

Yes, Hotel Las Palmas en Laurel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Las Palmas en Laurel?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Las Palmas en Laurel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Las Palmas en Laurel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Las Palmas en Laurel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Las Palmas en Laurel?

No, this hotel doesn't have a casino, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Hotel Las Palmas en Laurel and nearby?

Hotel Las Palmas en Laurel has an outdoor pool.

Are there restaurants at or near Hotel Las Palmas en Laurel?

Yes, there's an onsite restaurant.

What's the area around Hotel Las Palmas en Laurel like?

Hotel Las Palmas en Laurel is a short 6-minute walk from Las Palapas Park and 17 minutes' walk from Plaza 28.

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Reviews

Hotel Las Palmas en Laurel Reviews

7.8

Good

7.6

Cleanliness

6.4

Amenities

7.6

Staff & service

6.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The front desk person was polite and friendly I asked for place to eat and he gave me exact directions to get couple of places for dinner
Verified review

8/10 Very good

Clean and quiet
Verified review

10/10 Exceptional

Great staff, felt safe. Feont desk was helpful and the breakfast came in handy
Verified review

6/10 Good

Convenient for travel by bus.

This hotel is on a side street just behind the ADO bus station in Cancun Central. I chose it because I wanted easy access to the busses for travelling around the area and also close enough to an area suitable for my running. It is about 0.7 miles (1.1 km) walk to the front entrance of the Puerto Cancun Mall Complex (with stone columns) where you have a nice flat sidewalk that will take you down Avenida Bonampak to Avenida Kukulcan for the start of the cycling/running path at Km 0 that goes north through the Zona Hotelera. The hotel is no frills, but I don't go on vacation to lounge inside the hotel all day. The room was clean, the shower and toilet worked, the AC worked, and the TV worked.
Verified review

8/10 Very good

Great Staff
Verified review

2/10 Poor

My daughter felt unsafe the moment she walked in. The first staff member host at the front when I went to check in during the check-in took a vape and then exhaled it right into my face. The room looked like something out of a jail cell with no guards and was on the first floor which just made me feel unsafe having my daughter with me. The room was dirty. I was looking for a two-bedroom place as I had seen in the pictures but the room that I was given had a small rickety bed. We left and discussed the room and I decided to come back later to just cancel the room. As I walk back in to get some items there were more middle-aged creepy looking men in the cafeteria smoking cigarettes and cigars in the common areas which again didn't make me feel good so I went to check out and asked the second host about getting a refund and he said to just contact Expedia about it after telling him that my daughter didn't feel safe there.
Verified review

8/10 Very good

Precio calidad, está bien y también se ofrece desayuno.
Verified review

2/10 Poor

Hotel muito ruim, condições horríveis, na entrada entregam as chaves e controles em uma bolsa de plástico toda engordurada. O quarto não tinha estrutura nenhuma, as coisas todas velhas e quebradas. O chuveiro não funcionava e nada prestava. O ar-condicionado estava desligado no quadro de luz, precisei ver com o funcionário da recepção e ele me falou o que tinha que fazer, além disso não pediu meus documentos nem no check-in ou no check-out Não me senti nada seguro e não dormi direito. Precisei ir para outro hotel pois não tinha condições de ficar lá
Verified review

10/10 Exceptional

Todo está muy bien es un buen lugar para pasar unos días.
Verified review

8/10 Very good

Personal amable, limpieza bien , alrededor bien , la cama un poco incómoda solo pasaría 1-2 noches en el lugar por el precio es una buena opción
Verified review

2/10 Poor

Me fui con un muy mal sabor de boca, el hotel tiene cucarachas, no servía el aire acondicionado y no había agua, por si eso fuera poco, me cobraron de mas a pesar, de que el costo ya estaba cubierto en su totalidad
Verified review

8/10 Very good

La habiatacion fue buena y estaba limpia, solamente que el agua de la regadera y del lavamanos tenía un olor horrible
Verified review

6/10 Good

Pedí dos habitaciones y una de ellas tenía muy mal olor, el personal medio hamable y no tenía buena iluminación en el pasillo
Verified review

8/10 Very good

Un lugar muy limpio y muy cerca de la terminal ADO
Verified review

6/10 Good

EL desayuno es algo pobre, las calles de alrededor descuidadas y el WIFI malo en las habitaciones, ademas de que algunas partes del edificio estan algo descuidadas
Verified review

6/10 Good

La ubicación es buena, las instalaciones son regulares ni malas ni buenas si buscas algo donde quedarte una o dos noches es el indicado, pero no esperes una buena atención por el personal del hotel, es pésima, y creo que deberían cambiar de actitud al final del día están prestando un servicio y si no dan una buena cara, alejaran a los turistas
Verified review

2/10 Poor

이호텔 시설이 너무 노후되어 사용이 어려울 정도임. 특히 수압이 너무 낮아 샤워가 불가능 할정도며 인터넷 와파이가 안되고 4박5일 동안 타올 한번 교체 해준적이 없으면 청소 한번 뿐임.
Verified review

8/10 Very good

Pasamos bien la noche

Está bien, pero le falta algo de mantenimiento, en las habitaciones y falta que tengan agua caliente todo el día.
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional