Perched near Olas Altas Street, Hotel Eloisa offers a tranquil retreat with 2 outdoor pools and sun-kissed loungers. Enjoy shopping on site or lose yourself in the library while staying connected with WiFi. Guests rave about the pool, helpful staff, and prime location.
Hotel Eloisa - Near Playa de los Muertos features a rooftop terrace and puts you just steps from Olas Altas Street and Bay of Banderas. Also, Los Muertos Pier and Cuale Island are within just a 10-minute walk. Fellow travelers say great things about the pool and helpful staff.
At a glance
DONE
Property size
77 apartments
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Direct access to the beach
Pool/Spa
2 outdoor pools
Umbrellas
Sun loungers
Internet
Free WiFi
Parking and transportation
No onsite parking available
On site car rental
Family friendly
Children stay free (see details)
Bedrooms
Bed sheets provided
Bathrooms
Shower
Free toiletries
Towels provided
Hair dryer (on request)
Living spaces
Library
Entertainment
32-inch flat-screen TV with cable service
Outdoor areas
Rooftop terrace
Terrace
Work spaces
Coworking space
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Gift shop/newsstand
24-hour front desk
Location highlights
Near the boardwalk/promenade
Near the airport
In the city center
In the entertainment district
Near a hospital
Near the bay
Things to do
Ecotours nearby
Ziplining nearby
Whale watching nearby
Bicycle rentals nearby
Horse riding nearby
Fishing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
77 rooms
5 floors
1 building
Romance packages available
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Eloisa Hotel
Eloisa Puerto Vallarta
Hotel Eloisa
Hotel Eloisa Puerto Vallarta
Frequently asked questions
Does Hotel Eloisa - Near Playa de los Muertos offer free cancellation for a full refund?
Yes, Hotel Eloisa - Near Playa de los Muertos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Eloisa - Near Playa de los Muertos?
Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Eloisa - Near Playa de los Muertos?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Eloisa - Near Playa de los Muertos?
Sorry, there's no onsite parking at Hotel Eloisa - Near Playa de los Muertos.
What are the check-in and check-out times at Hotel Eloisa - Near Playa de los Muertos?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Eloisa - Near Playa de los Muertos and nearby?
Have fun with nearby activities like cycling, fishing, and horseback riding. Additional recreation nearby includes ecotours. Hotel Eloisa - Near Playa de los Muertos also has 2 outdoor pools.
What's the area around Hotel Eloisa - Near Playa de los Muertos like?
Hotel Eloisa - Near Playa de los Muertos is located near Playa de los Muertos in Romantic Zone, a short 2-minute walk from Bay of Banderas and 16 minutes' walk from Malecon. Travelers love the aparthotel's prime location.
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Reviews
Hotel Eloisa - Near Playa de los Muertos Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
9.0
Location
8.0
Staff & service
7.4
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Beach
Restaurant
View
Bar
Bathroom
Wifi
Parks
Reviews
Verified
10/10 Exceptional
Mar 22, 2026
Convenient, comfortable, clean, friendly staff.
Karen
Karen, 3-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Great location, clean and comfortable rooms
Gerardo Ramon
Gerardo Ramon, 4-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Great staff and had amazing time there.
Aaron
Aaron, 3-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Great AC and location!
juan
juan, 6-night trip
Verified
8/10 Very good
Feb 16, 2026
The hotel is in a great location, close to lots of restaurants, shopping, entertainment, and water taxis,
Gerald Paul
Gerald Paul, 7-night trip
Verified
10/10 Exceptional
Feb 26, 2026
It was a nice building, great top floor patio. Staff was friendly and they were working all day to keep the place clean.
Timothy
Timothy, 7-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Wonderful experience! We really enjoyed the convenience of the location. The rooms were clean and we enjoyed the stay!
Tara L
Tara L, 6-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Location near beach
Rooftop pool with a view
Clean, quiet rooms
Showers
Robert
Robert, 8-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Amazing vacation and great location
Alberto
Alberto, 4-night trip
Verified
10/10 Exceptional
Feb 26, 2026
During the cartel retaliation…the staff at Hotel Eloisa took such good care. Above and beyond ! They made us food and coffee and had such positive attitudes!
Also the location is perfect.
Mitchell
Mitchell, 6-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Welcoming front desk, excellent cleaning crew and clean rooms. Enjoyed my stay…
Shawn
Shawn, 5-night trip
Verified
10/10 Exceptional
Jan 18, 2026
There is a reason we always stay at Hotel Eloisa.....everyone at the hotel are so friendly, happy to see you and they truly take pride in every aspect of of the hotel.
Teresa
Teresa, 8-night trip
Verified
8/10 Very good
Dec 19, 2025
Good, clean budget hotel with very attentive staff.
Scott
Scott, 2-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Staff were nice..hotel clean
Cheryl anne
Cheryl anne, 13-night trip
Verified
8/10 Very good
Dec 12, 2025
Nice property, great location, affordable
James
James, 4-night trip
Verified
8/10 Very good
Dec 21, 2025
The rooms are clean, the view room was wonderful and the staff are like family. My favorite place to stay.
Chris
Chris, 12-night trip
Verified
8/10 Very good
Nov 28, 2025
Great staff, great location
Deborah
Deborah, 9-night trip
Verified
8/10 Very good
Feb 14, 2026
Love this place. Great location! Everything within Zona Romantica is just minutes away. Rooms are nothing fancy, but the beds are comfortable and the bathrooms are clean. Remote A/C works great. As a bonus you have 3 great bars off the hotel lobby!
Michael
Michael, 5-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Staff friendly, helpful, kind, clean had everything you need if you ask. Above my expectations. Excellent location!
Kimberley
Kimberley, 7-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Room was very clean. Staff was wonderful.
Rebeca
Rebeca, 7-night trip
Verified
8/10 Very good
Jan 4, 2026
Staff was friendly and helpful
Ximena
Ximena, 4-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Great room great shower great staffs and great location and view
Yves
Yves, 3-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Amazing service and location
Russell
Russell, 8-night trip
Verified
10/10 Exceptional
Nov 15, 2025
wonderful month stay. perfect location, staff kept everything in top shape,
Lowell
Lowell, 28-night trip
Verified
8/10 Very good
Jan 23, 2026
the room was very and the staff was very good about keeping it that way. park across the street was beautiful if a little noisy at times.