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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with indoor pool, near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

1 bedroom, blackout drapes, iron/ironing board, free WiFi
Lobby
Full-size fridge, microwave, dishwasher, coffee/tea maker
Indoor pool
Exterior
In the heart of Gatlinburg, MainStay Suites Gatlinburg Downtown Area offers a warm welcome with an indoor pool, a cozy firepit, and convenient laundry facilities. Guests can connect to WiFi in-room or stay productive at the business center while enjoying coffee and tea in the lobby; previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Pool
  • Air conditioning
  • Free parking

Main amenities (11)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Convenience store
  • Water dispenser
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Kitchen
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY671
CNY757 total
includes taxes & fees
Jul 6 - Jul 7

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min drive - 2.0 km
  • Anakeesta - 3 min drive - 2.0 km
  • Wild Bear Falls Indoor Water Park - 4 min drive - 2.7 km
  • SkyPark - 5 min drive - 2.7 km
  • Gatlinburg Convention Center - 5 min drive - 3.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

When you stay at MainStay Suites Gatlinburg Downtown Area, you'll be just a 5-minute drive from Ripley's Aquarium of the Smokies and Anakeesta. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, SkyPark and Gatlinburg Space Needle are just a 5-minute drive away. Fellow travelers love the helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 116 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2023
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Smooth flooring in public areas
  • Hardwood flooring in public areas
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Bathtub only
  • Soap
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Toaster
  • Dishwasher

More

  • Housekeeping (on request)
MONETIZATION_ON

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg
HELP_OUTLINE

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area offer free cancellation for a full refund?

Yes, MainStay Suites Gatlinburg Downtown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MainStay Suites Gatlinburg Downtown Area?

Yes, there's an indoor pool.

Are pets allowed at MainStay Suites Gatlinburg Downtown Area?

Sorry, pets aren't allowed.

Is parking offered on site at MainStay Suites Gatlinburg Downtown Area?

Yes, there's free self parking.

What are the check-in and check-out times at MainStay Suites Gatlinburg Downtown Area?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at MainStay Suites Gatlinburg Downtown Area and nearby?

MainStay Suites Gatlinburg Downtown Area has an indoor pool and a fitness center.

Does MainStay Suites Gatlinburg Downtown Area have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a refrigerator.

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MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Elevator
Water
Coffee
Desk
Kitchen
Bed

What guests liked

  • Breakfast was great and included in the motel price. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

This is a very nice hotel. Very clean, very friendly staff especially the manager Shemar. He is the best!
3-night trip

10/10

Folks were friendly. Receptionist Alexa especially great! Thanks!!
1-night trip

10/10

Our room was very clean. The staff was the friendliest I've seen in a hotel. Breakfast was great. We will absolutely stay there again. Also, amazing prices.
2-night trip

10/10

Beautiful hotel and very friendly staff
2-night trip

10/10

Hotel was pleasant in every way. Professional staff, clean and comfortable rooms, and beautiful surroundings. Buffett was a nice touch and amenities were great. Will return in the future.
2-night trip

10/10

We had a great stay as a family. There was plenty of space, plenty of beds, and everything was very clean. The check in staff was very helpful and kind. Quiet location.
1-night trip

10/10

Family stay with 3 kids under
5-night trip

10/10

Beautiful and clean facility for my family of five
2-night trip

10/10

Love the layout of our room, nice and clean.
1-night trip

10/10

The room was nice and clean, great location , will be back in the near future !
2-night trip

10/10

Great stay
1-night trip

10/10

The place was amazing, super clean with everything that you need, I will definitely come back!
1-night trip

10/10

Clean room and nice facility
2-night trip

10/10

This was an easy to find comfortable hotel that was perfect for our stay.
2-night trip

10/10

Like everything about it
3-night trip

10/10

Very nice and clean room, plenty of storage. Had a great time overall
4-night trip

10/10

The creek running through the property was peaceful
1-night trip

10/10

❤️❤️
1-night trip

10/10

Such a nice hotel experience! The facilities were clean and newer. The hotel staff was kind and helpful
2-night trip

10/10

The room was clean and the staff was amazing. People complain about the breakfast, but it was fine. There were scrambled eggs, sausage, biscuits, bagels, muffins, a waffle maker, juice, excellent coffee, cereal, and oatmeal. People also complain about the noise, but honestly, you’re at a hotel, you’re bound to hear other people, wear ear plugs if you are a light sleeper and problem is solved. The location was excellent, 7 minutes from Anakeesta, a 30 minute walk if you’re up for it.
2-night trip

10/10

Good for the price
1-night trip

8/10

The size of room was great and gave our family plenty of space to move around. I would recommend adding some more towel hooks in the bathroom. Having a small kitchen was a bonus to help us save some money! There was old coffee grinds left in the maker, but no big deal. Breakfast was a plus, but it would be nice to have a variety. We stayed 3 nights and the breakfast had the same options each day. Staff were ALL very helpful and customer service driven. Thank you. This hotel will be on the top of our list in future.
3-night trip

6/10

.
2-night trip

10/10

Quiet, clean hotel. Nice sized room with comfortable bed and good working area for those that need to work. Staff is very friendly and accommodating.
5-night trip

10/10

Friendly staff, spacious room with kitchen, soft bed and perfect pillows that I didn't have to ask for more because of them being perfectly stuffed
2-night trip