Located in the city center, Intercityhotel Heidelberg offers a perfect blend of convenience and comfort. Guests can unwind with dry cleaning/laundry services, enjoy a drink at the bar, or indulge in local flavors at the restaurant.
University of Heidelberg New Campus - 3 min drive - 1.9 km
University of Heidelberg Old Campus - 4 min drive - 2.7 km
Heidelberg Castle - 4 min drive - 3.0 km
Marktplatz - 5 min drive - 3.0 km
Getting around
Mannheim (MHG) - 18 min drive
Frankfurt Airport (FRA) - 57 min drive
Heidelberg Central Station - 2 min walk
Heidelberg-Kirchheim/Rohrbach Station - 6 min drive
Heidelberg-Weststadt/Südstadt S-Bahn - 17 min walk
Heidelberg (West) Central Station Tram Stop - 2 min walk
Heidelberg Seegarten Tram Stop - 13 min walk
Restaurants
Mandy's Railway Diner - 10 min walk
Hans im Glück - 12 min walk
Bay Jok GmbH - 5 min walk
NEO / Bar & Restaurant - 9 min walk
Asia Bistro - 1 min walk
About this property
IntercityHotel Heidelberg
When you stay at IntercityHotel Heidelberg, you'll be within a 15-minute drive of Heidelberg Castle and SAP Corporate Headquarters. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Public transportation is just a short walk: Heidelberg (West) Central Station Tram Stop is 2 minutes and Heidelberg Seegarten Tram Stop is 13 minutes.
Languages
English, German
At a glance
DONE
Hotel size
198 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (EUR 20.00 per night)
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2023
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Area rugs in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Shower only
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Parking
Self parking costs EUR 20.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Intercityhotel Heidelberg Hotel
Intercityhotel Heidelberg Heidelberg
Intercityhotel Heidelberg Hotel Heidelberg
Frequently asked questions
Does IntercityHotel Heidelberg offer free cancellation for a full refund?
Yes, IntercityHotel Heidelberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at IntercityHotel Heidelberg?
Yes, dogs are welcome. There's a charge of EUR 15.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at IntercityHotel Heidelberg?
Yes. Self parking costs EUR 20.00 per night. Parking spots may be limited.
What are the check-in and check-out times at IntercityHotel Heidelberg?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near IntercityHotel Heidelberg?
Yes, there's an onsite restaurant.
What's the area around IntercityHotel Heidelberg like?
IntercityHotel Heidelberg is in Bergheim, a short 2-minute walk from Heidelberg (West) Central Station Tram Stop and 19 minutes' walk from Neckarwiese.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
IntercityHotel Heidelberg Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 28, 2024
Nice location
Very nice and convenient location,
Verified traveler
1-night trip
10/10 Exceptional
Jan 26, 2025
Location to train station
Jeffrey
Jeffrey, 1-night trip
10/10 Exceptional
Aug 31, 2024
Great stop over for business.
Adrian
Adrian, 3-night trip
8/10 Very good
Oct 19, 2024
The hotel and staff were very good but it was understandably noisy right next to the main station.
Terence
Terence, 2-night trip
10/10 Exceptional
Oct 16, 2024
The Hotel is perfect ! But the announcements from the station permannently in german and english are very disturbing !
wolfram
wolfram, 1-night trip
8/10 Very good
Jun 26, 2024
Very close to the main train station and transit hub.
Donald
Donald, 2-night trip
10/10 Exceptional
Jul 6, 2024
Next to the station! Great location
Chia-Wen
Chia-Wen, 2-night trip
8/10 Very good
Dec 9, 2024
A bit pricey for the amenities and the location as it’s a bit far from the city landmarks. Available parking is a plus although there weren’t enough slots at times.
No room service available and not many vegan options in the breakfast (besides olives and hummus).
Yanelli
Yanelli, 2-night trip
10/10 Exceptional
Aug 1, 2024
Excellent hotel near the station
Wonderful new hotel right outside the station. Convenient to go into the old town with public transport. Hotel is clean and modern. Nice rooms, but AC did not seem to work. Definitely good value for money.
Henk
Henk, 1-night trip
8/10 Very good
Sep 25, 2024
Great Place to stay- Great People-No Coffee
I stayed for only two nights, and it was very comfortable and clean. The only downfall was breakfast was not included or coffee, and asked for an extra charge! Why not include breakfast or even just coffee only-- there's no choice given.
Deanna
Deanna, 2-night trip
10/10 Exceptional
Jul 2, 2024
Great option in Heidelberg
I had to plan a last minute trip to Heidelberg and found the Intercity hotel directly at the train station. Brand new, incredible bed, super-clean and with a friendly and approachable staff! Convenient whether you are on holiday and plan visiting the tourist areas, or if you have to do something else.
Sergio
Sergio, 5-night trip
8/10 Very good
Jan 8, 2025
Painful check in
The room was good, very spacious. It was a little noisy with announcements from the train station, but when you stay close to a train station then thats to be expected. Check in, however was very lengthy. There is someone manning the desk, but you have to check in via self check in and the electronic board is painfully slow. We were lucky, there was no-one waiting behind us as we muttered a few expletives. The person behind the desk did ask us if we were ok, but didnt offer to check us in the usual way
Judith
Judith, 2-night trip
6/10 Good
Aug 11, 2024
Lovely hotel, great rooms, brilliant staff, comfy bed, very clean, good location, only downside was the air con wasn’t working and made it uncomfortable
Peter
Peter, 2-night trip
2/10 Poor
Oct 19, 2024
A hotel that would write the name of a country incorrectly, mixing up Taiwan and “Taiwan, a province of China,” which is clearly a mistake made by someone with insufficient knowledge. Does opening a hotel really need to involve unnecessary politicization? It’s a shame that such a beautiful city like Heidelberg is marred by this hotel’s actions.
chihyang
chihyang, 3-night trip
8/10 Very good
Sep 29, 2024
No car parking
Graham
Graham, 1-night trip
4/10 Fair
Jan 4, 2025
Not expecting pet fee. Also at 9am there was someone knocking at the door which I do not find reasonable for cleaning services. Staff is not customer centric and clearly work under fear.
Helena
8/10 Very good
Jun 29, 2024
Excellent hotel
Great comfort and cleanliness. However room only made up for 1 person as only had 1 pillow in bed and 1 set of towels in bathroom. Very convenient for station. Not sure if aircon worked as wanted room cooler .
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jun 27, 2024
Apart from the A/C not working in Room 418, everything else was exceptionally good
Rob
Rob, 2-night trip
10/10 Exceptional
May 30, 2024
Very nice, clean and well located. We had to pay for parking,that was not clear at booking. Service and quality was great though and were very welcoming.
Ellen
Ellen, 1-night trip
10/10 Exceptional
Sep 13, 2024
The station is about as close as you can get to the train station (next to the bus station too) and overlooks the platforms. Good soundproofing means that you are not disturbed by the almost continuous multi-language station announcements.
One downside is the cost of breakfast which, at 19 Euros, is ridiculously expensive, especially if you just need a snack to start the day. Fortunately the station itself provides many food and drink options so you won't starve!
Peter
Peter, 2-night trip
6/10 Good
Jun 6, 2024
Very close to the main train station. Felt very empty. The bed sheets were not soft. Everything was clean.
yoon
yoon, 1-night trip
6/10 Good
Sep 8, 2024
Noisy - train station announcements wake up
Nice hotel but our room overlooked the train station. The train station announcements started at 6:00 am and sleep was no longer possible. Even though we were on the 6th floor with the windows closed, we could hear every announcement clearly about which trains were arriving on which track, etc. I would not stay here again unless my room faced the opposite direction.
Catherine Paretta
Catherine Paretta, 1-night trip
8/10 Very good
Jul 23, 2024
Everything was really great when we arrived, clean, comfortable, air-conditioning was working great and the room was cool. However, during the night the room got hot and stuffy, and uncomfortable. We bring our own fan, and turned it on in the morning, which helped. I don’t know why the AC gave out and we couldn’t figure out how the AC controls worked.
Verified traveler
1-night trip
6/10 Good
May 7, 2024
Brand new hotel, still needs to work out some issues. The AC in our room didn’t work and it took the staff awhile to very kindly find us a room that did have working AC.
Rooms were exceptionally clean, pillows were great. However the mattress was a bit noisy when ever one of us moved or adjusted sleeping position. No memory foam topper in the mattress to prevent disruption in partner’s sleep.
Fragrance/air freshener used in lobby and elevator was strong and overwhelming, although fortunately not an awful smelling fragrance.
Hotel and rooms have nice decor. Rooms were quiet.
Google and Apple Maps had difficulty pinpointing the location, took us awhile to find even though we were in the vicinity.
Verified traveler
1-night trip
10/10 Exceptional
Aug 25, 2024
A new hotel with good reception staff , friendly and welcoming.
The rooms have good sound proofing to the outside although internally less so. The furniture like the chairs are very heavy so if someone moves it in another room you can hear it. Equally if a door slams close in a nearby room the walls vibrate, a curse of modern architecture & design. Housekeeping were also noisy is it professional to be talking with each other so loudly.
The room design is pleasant, really good air conditioning with good black out curtains and comfy beds & pillows. Great to have a fridge but a kettle would have been a great addition. The TV didn’t seem to work , switches and plugs at the bed were somewhat hidden as positioned on the side of the bed & black like the surrounding finish.
Location just adjacent to the slightly shabby railway station but convenient for public transport.
Overall depending on price this is an acceptable place to stay with more positives than negatives.