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Hotel Porta Felice & Spa

4.0 star property
Hotel with spa, near Teatro Massimo

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Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
Exterior detail
Sauna, hot tub, steam room, body treatments, hot stone massages
City view
Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Located near Palermo Harbour, Hotel Porta Felice & Spa offers an upscale retreat with a rooftop terrace and coffee shop/cafe. Treat yourself to a rejuvenating spa treatment, stay connected with in-room WiFi, and enjoy dry cleaning/laundry services - previous guests rave about the delicious breakfast and helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Rooftop terrace
  • 24-hour fitness center
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Business center
  • Airport shuttle
  • Beach shuttle
  • Terrace

For families (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Why we love this property

Wellness retreat
A full-service spa offers daily relaxation through facials and hot stone massages. A sauna, hot tub, and steam room complete this rejuvenating escape.
Deep soaking comfort
Slip into deep soaking bathtubs after a long day. Hypo-allergenic bedding and blackout drapes ensure peaceful slumber, while minibars offer treats.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

Balcony view

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bidet
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Double or 2 Twin Beds

Classic Room, 1 Double or 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 Double or 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Suite | Bathroom | Deep soaking tub, free toiletries, hair dryer, bidet

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Double or 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double or 2 Twin Beds

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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Interior entrance
Grand Hotel Piazza Borsa
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8.8 out of 10, Excellent, 869 reviews
The price is CNY1,080
CNY1,262 total
includes taxes & fees
Nov 19 - Nov 20
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About the neighborhood

Map
Via Butera, 45, Palermo, PA, 90133

What's nearby

  • Via Vittorio Emanuele - 2 min walk - 0.2 km
  • Foro Italico - 2 min walk - 0.2 km
  • Via Roma - 8 min walk - 0.7 km
  • Quattro Canti - 13 min walk - 1.2 km
  • Ballaro Market - 14 min walk - 1.2 km

Getting around

  • Punta Raisi Airport (PMO) - 26 min drive
  • Palermo Vespri Station - 13 min drive
  • Palermo Central Station - 15 min walk
  • Palermo Palazzo Reale-Orleans Station - 25 min walk
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Nautoscopio - ‬5 min walk
  • ‪A'Cala - ‬5 min walk
  • ‪Quattro mani - ‬5 min walk
  • ‪Bar Pasticceria Touring - ‬3 min walk
  • ‪Cioccolateria Lorenzo - ‬3 min walk

About this property

Hotel Porta Felice & Spa

Hotel Porta Felice & Spa features a rooftop terrace and puts you just a 5-minute drive from Teatro Massimo. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. Other features include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 55 per person (one-way)
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT082053A1KLOSBS49

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Frequently asked questions

Does Hotel Porta Felice & Spa offer free cancellation for a full refund?

Yes, Hotel Porta Felice & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Porta Felice & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Porta Felice & Spa?

Sorry, there's no onsite parking at Hotel Porta Felice & Spa.

Is airport shuttle service offered by Hotel Porta Felice & Spa?

Yes, an airport shuttle is available. The charge is EUR 55 per person one-way.

What are the check-in and check-out times at Hotel Porta Felice & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Porta Felice & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.

Does Hotel Porta Felice & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Porta Felice & Spa like?

Hotel Porta Felice & Spa is in Palermo Historical Center, a short 18-minute walk from Teatro Massimo and 3 minutes' walk from Via Vittorio Emanuele.

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Hotel Porta Felice & Spa Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Room
Location
Restaurant
View
Food
Car
Spa
Walking

What guests liked

  • Breakfast was a highlight with delicious, fresh options and great views from the rooftop. (36 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Staff was fantastic, clean rooms and very centrally located. We had a car and free easy parking on the street nearby. Only recommendation I would like to add that the spa and masseuses would have later hours of opeartion. Last appointment was at 7pm. Would stay again. Beautiful hotel.
sylvia, 2-night trip

8/10 Very good

Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
Samantha, 3-night trip

10/10 Exceptional

We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
Andrew, 3-night trip

8/10 Very good

Nice hotel that is situated in a very good area in Palermo.
Thorlakur, 8-night trip

10/10 Exceptional

It was super clean, friendly staff and great massages.
norm, 2-night trip

10/10 Exceptional

Fine refurbishment of old building, large well furnished room and comfortable bed. Good breakfast taken on roof terrace.
Anthony, 2-night trip

10/10 Exceptional

Great location and views across the rear gardens

Great location and super breakfast with great views towards the mountains from restaurant balcony. Had room just below on 3 floor with great views from back of hotel over the rooftops. Room was plainly decorated but great space and good sized bathroom. No uk TV channels, only Italian! This was only downside, but internet was good if you bring your own laptop. Could do with kettle and tea facilities also.
Robert, 4-night trip

10/10 Exceptional

The view from the breakfast buffet area was beautiful- breakfast and coffee was also very good. Staff were lovely and knew some English - which helped with our struggling Italian!
Una, 1-night trip

10/10 Exceptional

Lovely hotel in Palermo

Absolutely gorgeous hotel. Very well located. Staff was amazing, helpful and courteous. We loved our stay. Top notch hotel
Sonia, 2-night trip

6/10 Good

Major construction work being undertaken outside our balcony prohibited it's use.
James, 2-night trip

10/10 Exceptional

We liked it very much
Efi, 2-night trip

8/10 Very good

Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located.
Richard, 1-night trip

10/10 Exceptional

Solid hotel. Near heart of Palermo. Staff was super friendly and helpful.
Roger, 1-night trip

10/10 Exceptional

Located near to the port & only a short walk to the Via Vittorio Emanuele to start the daily sightseeing through the historic city of Palermo. Nice choice of breakfast each morning & wonderful view from the roof balcony where the breakfast will be served. Double bed rooms by typical italian style & give a plenty of space for two people. Bathroom as well... Clean up every day - great. Grazie mille....
Claas, 5-night trip

2/10 Poor

Properly my worst booking ever! This Hotel is small, lovely with nice rooms, which are clean and needle, so fare so good and the. It’s ends, sadly. It’s position on a second road til the harbour front, NO sea view at all. It has a very noise road just outside belows the rooms, cars, motorbikes, scooters run by your rooms all even until 03.00 am! And streetcleaning and the renovation teams do have their run around 04.00 AM - it’s totally impossible to get a nights sleep unless you sleep as if you are dead! Further to this our television would not turn off, called the reception at 10.00 pm asking for help which not could be provided as he was alone on duty.. or yes in 1 hour at 11 pm maybe… Solution we unplugged the powersupply by our selfies. This hotel is overpriced hugely and will not ever by visited again, ever.
Peter, 1-night trip

8/10 Very good

Overall the stay was good. The hotel itself is beautiful and room was beautiful and spacious. We liked that breakfast was available each morning and was delicious. I reserved spa services as well as a massage during our stay and it was so relaxing. A few things that could have been better during our stay: The pillows were very flat, but the brochure in the room states you can order more pillows as needed, which we did. The bed isn't very soft, but it was a great size. The room had AC, but it can be controlled by the front desk. When we first arrived, we couldn't control the thermostat and had to call the desk to turn it on. We also realized that nearly every time we left the property, they would turn the AC off and restrict our access to it upon arrival each time. We had to call the front desk on multiple occasions to turn it back on. Not listing this as a complaint, as the AC worked great when it was on, just letting other visitors know how it may work when arriving. We also found the street outside our patio to be a bit noisy early in the mornings, but not so bad that it disturbed our sleep. The hotel was in a great location for shopping and dining, easily doable for walking. It's also located close to the coast, so it was nice to take a stroll and see the ocean. I would recommend staying here, just be sure to reach the brochure in your room for details about your stay.
Mykayla, 4-night trip

2/10 Poor

Shower was clogged, flooded the bathroom and room. Called front desk for assistance for flooding twice and front desk said no staff available at night, must fix next day. It Took two days to fix. Managment never offered to change room. Key card was defective, every day had to get it replaced. Electronic lock was non responsive so Management had to give me turn key three times. Room comes with towel heater, but feature in room 104 never works. Maintenance looked at it three times and never could fix it. Towel Heater never worked! Room is heated by ventilation system. You control the room temperature, but when turned on the vent makes loud noise. Hard to sleep when heater or AC is turned on. It is too loud. Problem with AC system. Spa cost extra to enter, services cost extra. Even during off season I could not get a reservation (and it was my birthday).
Dwayne, 4-night trip

6/10 Good

No spa opening times until 3pm and at a cost of 20 Euros a time. Guests should be able to use a sauna or steam surely within the room rate and be able to enjoy in the mornings?
Mark, 2-night trip

6/10 Good

Dårlig frokost. Stort sett Kaker og søtsaker.
Øyvind, 4-night trip

6/10 Good

Inget speciellt med detta hotell

Rätt ordinärt hotell. Bra läge men annars inget speciellt. Riktigt billigt och tråkigt inredda rum. De som gett höga betyg kan aldrig bott på ett bra hotell.
Mårten, 2-night trip

6/10 Good

Typical 3 star hotel

It was a overnight stay and was ok
Michael, 2-night trip

10/10 Exceptional

Spa and Class!

Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
Jodi, 3-night trip

10/10 Exceptional

this was a wonderful clean hotel Staff was amazing
terri, 3-night trip

10/10 Exceptional

Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly
Ilir, 4-night trip

8/10 Very good

Good if you like walking. Sea front and parks close by.
Paul Anthony, 7-night trip