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Kampala Serena Hotel

5.0 star property
Luxury hotel in Kampala with 6 restaurants and 2 bars/lounges

Choose dates to view prices

At Kampala Serena Hotel, indulge in a luxurious retreat with a free breakfast buffet and rejuvenate at the onsite spa. Enjoy poolside relaxation, an art gallery, coffee shop/cafe, garden views from the terrace and health club activities including yoga classes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY1,164
CNY1,388 total
includes taxes & fees
Dec 5 - Dec 6

Why we love this property

Poolside luxury
Cool off in the outdoor pool as kids splash in their own children's pool. Relax on loungers under umbrellas or enjoy poolside dining and drinks.
Spa and wellness paradise
Luxurious spa treatments, couples rooms, and yoga classes create a wellness haven. A garden, sauna, and hot tub complete this relaxation retreat.
Artistic deco luxury
Discover the art deco beauty of this luxury hotel in the city center. The property showcases an art gallery and garden with stylish dining options.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Pillowtop bed
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room

Club Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Pillowtop bed
Premium bedding
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Pillowtop bed
  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, Garden View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Meeting facility
Four Points by Sheraton Kampala
  • Pool
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9.4 out of 10, Exceptional, 47 reviews
The price is CNY1,372
CNY1,692 total
includes taxes & fees
Nov 18 - Nov 19
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About the neighborhood

Map
Kintu Road, Kampala, 256

What's nearby

  • The Parliament of the Republic of Uganda - 8 min walk - 0.7 km
  • Uganda Golf Course - 10 min walk - 0.9 km
  • Kibuli Mosque - 2 min drive - 1.5 km
  • Makerere University - 2 min drive - 2.3 km
  • The Acacia Mall - 3 min drive - 2.2 km

Getting around

  • Entebbe Intl. Airport (EBB) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Yujo Izakaya - ‬6 min walk
  • ‪Fairway Hotel - ‬8 min walk
  • ‪Park Square in the Sheraton - ‬9 min walk
  • ‪Paradise at Sheraton Kampala Hotel - ‬9 min walk
  • ‪Asian Fusion Restaurant - ‬8 min walk

About this property

Kampala Serena Hotel

Enjoy your visit to Kampala with a stay at Kampala Serena Hotel. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and The Pearl Restaurant, one of 6 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 6:00 PM
    • Express check-in available
    • Late check-in subject to availability
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)
  • Children's menu
  • Baby bath

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Winery release events

Working away

  • Business center
  • 16 meeting rooms
  • Conference center (10290 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Serena Maisha Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Pearl Restaurant - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Explorer Italian Bistro - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Lakes Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Pool Side Restaurant - This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.
Champagne Bar - This Champagne bar serves light fare only. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of UGX 242750 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for UGX 150.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the health club
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Property Registration Number 61491

Also known as

Hotel Kampala
Hotel Kampala Serena
Hotel Serena Kampala
Kampala Hotel
Kampala Hotel Serena
Kampala Serena
Kampala Serena Hotel
Serena Hotel Kampala
Serena Kampala
Serena Kampala Hotel
Kampala Serena Hotel Hotel
Kampala Serena Hotel Kampala
Kampala Serena Hotel Hotel Kampala

Frequently asked questions

Does Kampala Serena Hotel offer free cancellation for a full refund?

Yes, Kampala Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kampala Serena Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Kampala Serena Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Kampala Serena Hotel?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Kampala Serena Hotel?

Yes, an airport shuttle is available. The charge is UGX 242750 per person one-way.

What are the check-in and check-out times at Kampala Serena Hotel?

Check-in start time: noon; Check-in end time: 6:00 PM. Check-out time is 10 AM. Express check-in is available.

What is there to do at Kampala Serena Hotel and nearby?

Onsite recreation at Kampala Serena Hotel includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Kampala Serena Hotel also has 2 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Kampala Serena Hotel?

Yes, there are 6 onsite restaurants, featuring French cuisine, garden views, and poolside dining.

What's the area around Kampala Serena Hotel like?

Kampala Serena Hotel is in Nakasero, a short 8-minute walk from Uganda Golf Course and 20 minutes' walk from Embassy of Sweden.

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