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ANA Crowne Plaza Niigata by IHG

4.0 star property
Niigata hotel with 4 restaurants and bar/lounge

Choose dates to view prices

Immerse yourself in luxury at ANA Crowne Plaza Niigata, an IHG Hotel. Savor Japanese cuisine, rejuvenate with aromatherapy or a massage, and unwind with a newspaper. With 4 restaurants and high-speed WiFi to stay connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CNY402
CNY614 total
Jun 22 - Jun 23

Why we love this property

Work and play balance
Located in the city center and shopping district, this hotel offers meeting rooms and desk spaces. After work, enjoy massages and the gym.
Culinary wonderland
This hotel serves up a global feast with 4 restaurants including Japanese and Chinese cuisine. A cafe, bar, and buffet breakfast round out the options.
Dreamy slumber spot
This hotel treats travelers to plush bathrobes and relaxing in-room massages. Blackout drapes ensure perfect sleep, while minibars add extra luxury.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

Standard Room, 2 Twin Beds (Air Purifier) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Air Purifier)

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (High Floor)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (Top Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (Top Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 Twin Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Mid Floor)

Standard Room, 1 Twin Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (High Floor)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Mid Floor)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Mid Floor)

Standard Room, 2 Twin Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Mid Floor)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed (Mid Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Similar properties

Exterior
Hotel Okura Niigata
Chuo Ward
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,001 reviews
The price is CNY297
CNY359 total
Jun 7 - Jun 8
Hotel Okura Niigata
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About the neighborhood

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531

What's nearby

  • Bandai Bridge - 7 min walk - 0.7 km
  • Pier Bandai - 8 min walk - 0.7 km
  • Toki Messe - 14 min walk - 1.2 km
  • Niigata Prefectural Civic Centre - 5 min drive - 3.7 km
  • Niigata City Performing Arts Center - 5 min drive - 3.7 km

Getting around

  • Niigata Airport (KIJ) - 19 min drive
  • Niigata Station - 12 min walk
  • Toyosaka Station - 31 min drive

Restaurants

  • ‪ラーメン二郎 新潟店 - ‬3 min walk
  • ‪マクドナルド 新潟万代店 - ‬3 min walk
  • ‪モスバーガー - ‬4 min walk
  • ‪Season Café - ‬1 min walk
  • ‪中国料理 天壇 (Tendan) - ‬1 min walk

About this property

ANA Crowne Plaza Niigata by IHG

At ANA Crowne Plaza Niigata by IHG, you'll be within a 15-minute drive of Toki Messe and Niigata Racecourse. Guests can indulge in massages, aromatherapy, or reflexology, and Kura, one of 4 restaurants, serves Japanese cuisine and is open for lunch and dinner. A fitness center and a bar/lounge are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 182 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1200 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Tendan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Season Cafe - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Koshi - Onsite café.
Kanesei - This restaurant specializes in sushi and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person

Children & extra beds

  • Cribs/infant beds are available for JPY 1210 per night
  • Rollaway beds are available for JPY 3000.0 per night

Parking

  • Self parking costs JPY 1200 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Mastercard, American Express, Diners Club, JCB International, Carte Blanche

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ana Crowne Plaza Niigata

Ana Niigata

Crowne Plaza Ana Hotel Niigata

Crowne Plaza Ana Niigata

Crowne Plaza Niigata

ANA Crowne Plaza Niigata Hotel

Frequently asked questions

Does ANA Crowne Plaza Niigata by IHG offer free cancellation for a full refund?

Yes, ANA Crowne Plaza Niigata by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ANA Crowne Plaza Niigata by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ANA Crowne Plaza Niigata by IHG?

Yes. Self parking costs JPY 1200 per day. Parking spots may be limited.

What are the check-in and check-out times at ANA Crowne Plaza Niigata by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at ANA Crowne Plaza Niigata by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near ANA Crowne Plaza Niigata by IHG?

Yes, there are 4 onsite restaurants, featuring Japanese cuisine.

What's the area around ANA Crowne Plaza Niigata by IHG like?

ANA Crowne Plaza Niigata by IHG is in Chuo Ward, a short 14-minute walk from Toki Messe and 8 minutes' walk from Pier Bandai.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, with a wide variety of options and excellent service. (26 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
River view
Parking
Location

Reviews

Verified

10/10 Exceptional

Good location, good room
Hiroyuki, 2-night trip
Verified

10/10 Exceptional

Quick walk to the shopping area… very nice breakfast in the morning…enjoyed my stay
Donald, 1-night trip
Verified

8/10 Very good

Our overnight stay at the ANA Crown Plaza was comfortable and pleasant. The staff was courteous, helpful and professional throughout our stay. Our room advertised as a suite was rather small but clean and comfortable. We enjoyed the breakfast buffet which had a nice variety of delicious dishes. The location of the hotel is not that close to the Niigata train station which would make draging baggage not convenient. Would recommend taking a taxi to the station. ANA Crown Plaza is a good place to stay while visiting Niigata.
Ross, 1-night trip
Verified

10/10 Exceptional

Great hotel and friendly staff.
Colin, 1-night trip
Verified

10/10 Exceptional

Good breakfast, friendly staff, nice location.
Tjung-Ling, 2-night trip
Verified

10/10 Exceptional

The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts.
Mark, 3-night trip
Verified

10/10 Exceptional

Very good hotel with very good service.
JIANDONG, 3-night trip
Verified

10/10 Exceptional

The breakfast buffet was amazing and the English support from the staff was top class.
Ruth, 1-night trip
Verified

10/10 Exceptional

Traditional style hotel with top class service.
Chee Seng, 4-night trip
Verified

10/10 Exceptional

Good place to stay with clean and nice rooms. Also a gym where you can work out.
Kubilay, 2-night trip
Verified

10/10 Exceptional

A very relaxing place.
Marvin, 1-night trip
Verified

8/10 Very good

good service, exellent staff courtesy
junichi, 1-night trip
Verified

10/10 Exceptional

Clean and professional!
Yuka, 1-night trip
Verified

10/10 Exceptional

Spectacular hotel, excellent staff and great stay. Nice large hotel with good sound insulation inside didn’t hear any other rooms or the outside so very good for a sleep. Also the room was large compared to a lot of other hotels. Fast elevators. Everything you need within walking distance.
2-night trip
Verified

10/10 Exceptional

Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows. Room size was comfortable. Breakfast was wonderful lots of choices.
View from room on a snowy day
Glen, 2-night trip
Verified

10/10 Exceptional

Top class hotel

Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Sung, 4-night trip
Verified

10/10 Exceptional

good hygiene and quality of the service
Kai Chu, 1-night trip
Verified

8/10 Very good

Great customer service. Lovely room but a little small. Too far to walk from station without trashing your suitcase. There are many hotels and restaurants near Niigata train station. I suggest one of them. Nothing near this property.
Cheryl, 2-night trip
Verified

8/10 Very good

river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
CHAN, 1-night trip
Verified

8/10 Very good

Good lication

Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
2-night trip
Verified

8/10 Very good

It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Randall, 2-night trip
Verified

10/10 Exceptional

The breakfast spread was by far the best I’ve had, it was not only very affordable (¥2400 if you make a reservation one day prior) and the food spread was also very varied. There were 3 types of Niigata rice to choose from, and also some of the best bread I’ve ever had. The ensuite bathroom was spacious, and the showerhead had good water pressure. The room was also big enough to open 2 medium sized luggages without having to navigate too precariously around. The traditional Shoji in the room also added more character to the room. Humidifiers and even pillows of different heights were available for rent (ANA Crowne Plaza calls it their sleep advantage), which definitely improved our sleep. Location of the hotel was also very convenient; 10mins from the train station (flat ground, easy for luggage to be pull across), 5mins from LoveLa Bandai (a mall with all the shops that you need) and multiple bus stops.
Stacey, 4-night trip
Verified

8/10 Very good

Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Christopher, 3-night trip
Verified

10/10 Exceptional

Nice stay all around

Nice stay all around, with ample parking across the road.
1-night trip
Verified

10/10 Exceptional

awesome
Satoshi, 1-night trip