Our 1 night stay was horrible. I called the afternoon of the day we were to arrive and spoke with a nice lady at the front desk, explained we needed a king room on the first floor near an exit. She said she had several available and it would no problem. Check-in was a nightmare, at first there was no clerk at the front desk. When she did arrive it appeared she'd been sleeping in a back office. The room I had called about previously and been assured would be available all of a sudden wasn't. When I inquired why, the front desk agent said the cost Hotels.com charged me wasn't enough and didn't cover the King room I called about and booked through Hotels.com. At checkout, several members of the staff complained they were working 12 hour shifts due to understaffing. Be aware of billing issues and check your credit card statements and bank accounts if you stay at this property.
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
Great for those with fur babies
Very pet friendly, clean and comfortable
Raquel
Raquel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 13 日
Douglas
Douglas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Excellent suite. Great amenities. I would stay here again.
Phillip T
Phillip T,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 4 日
Adele
Adele,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Everything about this place was excellent highly recommend it.
STEPHEN B
STEPHEN B,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
The staff was very friendly and helpful the room was very clean and comfortable no complaints at all
Stephen
Stephen,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 17 日
Ben
Ben,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 7 日
Watch for dog attacks and less than helpful staff.
The place was fine. Several rooms down were 2 large, loud dogs. No big deal... until they came out of the room as I was walking to my car. The lady holding the pit immediately said he is not mean. Ok, I didn't think he was or even care. Almost immediately after that the dog lunged, growl, barked and pulled her to the ground. I had my hand on safety measures and was about to use the measures as the dog hit the end of its leash. She mumbled something about sorry or something as my wife was getting ready to plug her ears in case things got loud. I immediately reported to the front staff who acted like it was no big deal. It was a big deal. Guess who would have been the first to be sued if the attack was successful? That's right, the hotel who didn't seem to care.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
Paula
Paula,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Great price
CASEY
CASEY,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 7 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Very nice place to stay. Will do it again.
Thomas
Thomas,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 14 日
Jonathan
Jonathan,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 21 日
Gary
Gary,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2024 年 8 月 28 日
This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything
James
James,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 8 月 27 日
Just Okay
I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again.