The room is big and comfortable, and staff are very friendly. The kitchen inside the room is extremely helpful for my stay during ramadan. Good value for the money. Highly recommend!
Angel
已验证
10/10 绝佳
2020 年 2 月 10 日
For family and friends staycation.
It was a nice place to stay.
But honestly, its not that clean as i notice, but overall, it could recommendable for friends staycation and family.
Lalaine
Lalaine,1 晚行程
已验证
6/10 不错
2020 年 2 月 1 日
Close to restaurants. Nice staff . Easy to locate in Bur dubai area. Close to Airport
真实旅客
1 晚行程
已验证
6/10 不错
2019 年 10 月 25 日
The room we stayed in was dated and needed a good clean. Otherwise the hotel was nice. Close to the Metro station.
真实旅客
4 晚行程
已验证
8/10 非常棒
2019 年 2 月 17 日
Bra service!
Fin belligenhet i Bur Dubai. En rimeligere bydel i forhold til restauranter. Leiligheten var stor og vi hadde det vi trengte. Men det var litt gammelt og slitt og kunne vært renere. Lobbyen var fin og servicen veldig bra. Desverre var bassengområdet under oppussing. Et helt greit hotell viss du er ute etter en rimelig leilighet og ikke har behov for topp standard.
Edwin
Edwin,6 晚行程
已验证
8/10 非常棒
2018 年 11 月 11 日
Very good staff. This is an older building so some issues with water leaks and appliances. Staff responded quickly and efficiently.
真实旅客
12 晚行程
已验证
4/10 一般
2018 年 10 月 12 日
The problem for me is that the hotel advertised a washer/dryer in each apartment, but the machine was only a washer with no drying function. So I was left with a load of wet clothes! There is a terrible smell coming from the kitchen drain. The kitchen cupboards are old and need replacement, there are only a very few plates,. The stove needs to be replaced, the elements are very rusted. The freezer is unusable as it is completely iced up. Rm 303.
Anne
Anne,4 晚行程
已验证
10/10 绝佳
2018 年 9 月 12 日
The staff have always been diligent and accommodating whenever I make a request e.g. housekeeping, front desk and bellboy. Afraz makes things possible which only shows his utmost dedication to his work. Thank you!
The only concern I have is the humidity in the room and the lighting as the windows are very small and no natural light comes in. I suggest more light fixtures should be installed and perhaps a proper ventilation as the smell of mold is becoming apparent and this is a Health and Safety concern.
Moreover, I was a bit appalled when I saw the masseuse at the Skylight Spa. As a Naturopathic Doctor hoping to come for relaxation, I felt a bit uncomfortable when I saw how the masseuse dressed in skimpy uniforms with half chest shown and excessive amount of make up. I and my husband felt so uncomfortable that we ended up walking away.
Despite of the uncomfortable observations/situations I experienced, I have to say that the staff - Front Desk and Housekeeping, in particular, made the difference and the price that is reasonable.
I will stay in this property again and will recommend it to friends and family.
MaLeah
MaLeah,1 晚行程
已验证
8/10 非常棒
2018 年 5 月 6 日
good location, well maintain,
Good Stay, Good Location and every thing for food and all kind of Market is near by
Dinesh
Dinesh,4 晚行程
已验证
10/10 绝佳
2018 年 4 月 1 日
Nice place to stay
The room was very large and comfortable. The front desk staff and room service staff was very professional and friendly. The room service food was excellent and had a great price. The only problem I had is that my friends who came to Dubai for their vacation could not visit my room because they only had a passport
Marion
已验证
6/10 不错
2018 年 1 月 11 日
Hotel close to metro , restaurants nd supermarkets
Hotel staffs were very welcoming , kind and friendly 😘😘😘
Nan
Nan,6 晚行程
已验证
8/10 非常棒
2017 年 12 月 16 日
Rapport qualité prix parfait.
C'est un hôtel très bien.
Faranaaz
Faranaaz,6 晚行程
已验证
4/10 一般
2017 年 11 月 25 日
Disappointing
When we first checked in we were taken to a "non-smoking" room which smelt of cigarette smoke. We asked to change and they were very helpful and took us to another room which was a different configuration and not as good and had a broken washing machine. We asked for another room and it was ok with a slight smell of cigarette, however my wife couldn't sleep that night as the smell was annoying her, so the next day we asked for a new room. They found us another room but the freezer was frozen solid because the door didn't shut properly, they replaced the fridge/freezer and it still didn't shut properly but did work, until we turned off the lights at night, not realising that one of the light switches was a master switch for the fridge...and the fridge became hot. The front was also falling off the washing machine. Two out of 4 hotplates in the kitchen were broken. One bed lamp was broken, the light fitting above the dining table was falling apart, the toilet paper holder was falling apart. The towel hook was broken in the bathroom. There were no umbrellas (as pictured) over the only 6 pool chairs at the pool. Staff were helpful but the hotel is tired and in need of many repairs. Extremely limited TV channels. Though you can have a child with you for free, they only provide two plates, cups, cutlery, etc, so you have to bring your own for the child. They will provide an extra towel if you ask, but you have to ask EVERY DAY as they will take it away each day.
真实旅客
4 晚行程
已验证
8/10 非常棒
2017 年 11 月 16 日
Overall, a good stay. Love the location.
I stayed at Royal Ascot for three and a half weeks. Overall it was a good stay, with high points and low points. On my second night in I wanted to cook a meal, but the hot plates were absolutely useless. It took an hour to boil water. I complained to reception staff and a new hotplate was installed the next day. That was a definite plus. A negative was the washing machine, none of the staff knew how to operate it so I Googled the model number to come up with a solution. However, even armed with that knowledge the machine was still did not work properly. Overall the staff were excellent, particularly the front desk. This hotel is rated as four star, but it is struggling to maintain that standard. The owners need to spend money on the building, the gym, and some apartments, e.g. washing machines.. Having said that, I give it a pass and would stay there again.
Allen
Allen,24 晚行程
已验证
8/10 非常棒
2017 年 11 月 15 日
Bon rapport qualité / prix
Well located, close to both metro lines green & red, lots of restaurants & shops nearby. The room was ok. The staff is amazing, extremely nice to us and really helpful. If I go back to Dubaï I'll stay there again !
Personnel sympathique et disponible.
Chambre propre et confortable et surtout calme. Proche du métro et du centre. Plein de fast food à proximité. Dommage pour la température de l'eau dans la douche ou trop chaude ou trop froide. Mais nous gardons une bonne impression générale.
Zeizei
已验证
4/10 一般
2017 年 2 月 17 日
Terrible hotel and terrible staff
The apartment for 3 and the Wifi allowed for 2 devices only this one of many problems ...
Doctor
已验证
8/10 非常棒
2016 年 10 月 20 日
Would go back again
Generally good hotel, helpful staff, and the couple of things we needed fixed during our stay was done within ten minutes.
真实旅客
已验证
10/10 绝佳
2016 年 10 月 9 日
Ok
Good
真实旅客
已验证
4/10 一般
2016 年 7 月 31 日
the hotel is too bad services
need to improve the workers men , Especially the man called Enayat .
Abdullah
已验证
10/10 绝佳
2016 年 6 月 2 日
friendly staff
friendly staff
fast check inn
need to update TV screen, as they are small.
a.salam
已验证
8/10 非常棒
2016 年 3 月 1 日
Lagom för lagom peng.
För 700:-/natt för ett dubbelrum var det ett helt okej hotell.
80:- för frukosten testade vi en morgon men var inte värt det.
Bor man inte vid stranden kan det kvitta var man bor, bara man har nära till metron, vilket detta hotell har.
Takpoolen och gymmet var små men inte många som utnyttjade så fyllde sin funktion.
Helt okej utsikt från taket, men inget märkvärdigt.
Inga större fel men hade nog valt annat nästa gång och kanske inte rekommenderat det om det inte är något extra bra pris.
Rikard
已验证
6/10 不错
2016 年 1 月 30 日
OK but not the best
I found very welcoming staff and they try to process everything quickly. The best thing in this hotel is the staff.
It is quite hotel.
Simple architecture and design.
The furniture looks so old and not very well taking care of
It seems their was problem with card keys for the room so they give me normal key which it was so odd in 2016
There is no good maintenance of the room as the hunger in the bathroom was not fixed properly although it just need small screw and everything well be ok.
The safe was looked and I did not bother to ask them to open it but this is representing low quality of service before providing the room.
The most odd thing is the location of the TV, you can't see it if your are on the bed or even the comfort chair. You have to be in an angle and you can watch few channels.
Over all it was ok for me for few days
I will think ten times before thinking to use it again but I might do