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MGM Hôtels & Résidences – Hôtel Alhena

4.0 star property
Ski-in/ski-out hotel with spa, near Flaine Ski Resort

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Photo gallery for MGM Hôtels & Résidences – Hôtel Alhena

Indoor pool, open 10:00 AM to 8:00 PM, sun loungers
Family Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Exclusive Suite | Living area | TV
Exclusive Suite | Private kitchen | Highchair
Family Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Hit the slopes at Hôtel Alhena, nestled near Flaine Ski Resort. Indulge in a massage at Spa montagne du Monde or relax by the fireplace in the lobby with a drink from the bar. With an indoor pool and children's pool, high-speed WiFi, and ski storage for your gear.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Ski facilities
  • Laundry facilities
  • Spa

Main amenities (12)

  • Housekeeping (on request)
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Children's pool
  • Television
  • Laundry facilities
  • Bathrobes
  • Free self parking
  • Indoor swimming pools

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Bathrobes
Laptop-compatible safe
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Family Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
2 bathrooms
Bathrobes
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Deluxe Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Bathrobes
Laptop-compatible safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Flaine forum, Magland, Haute-Savoie, 74300

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 km
  • Front de Neige Ski Lift - 3 min walk - 0.3 km
  • Golf Flaine Les Carroz - 2 min drive - 2.1 km
  • Lake Flaine - 10 min drive - 2.1 km
  • Samoens Ski Resort - 52 min drive - 41.2 km

Getting around

  • Saint-Exupery Airport (LYS) - 145 min drive
  • Grenoble (GNB-Grenoble - Isere) - 150 min drive
  • Magland Station - 29 min drive
  • Marignier Station - 38 min drive
  • Bonneville Station - 38 min drive

Restaurants

  • ‪Chalet des Molliets - ‬10 min drive
  • ‪Le Bissac - ‬14 min walk
  • ‪Mont Bouillon - ‬32 min drive
  • ‪Le Marlow - ‬16 min drive
  • ‪Cosy Mountain - ‬54 min drive

About this property

MGM Hôtels & Résidences – Hôtel Alhena

Placing you just steps from Flaine Ski Resort, MGM Hôtels & Résidences – Hôtel Alhena allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge, and a hot tub. Ski passes and storage are also available.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's pool
  • Children's games
  • Baby monitor
  • Baby bath
  • Changing table
  • Bed rails
  • Stroller

What to do

  • Ski-in/ski-out access
  • Ski passes

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Ski storage

Facilities

  • Fireplace in lobby
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Children's dinnerware
  • Highchair

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)

Special features

Spa

Spa montagne du Monde has 3 treatment rooms. Services include massages. The spa is open daily.

Here's the breakdown, no surprises

Refundable deposits

  • Deposit: EUR 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 12 for children

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hôtel Alhena
MGM Hôtels & Résidences – Hôtel Alhena Hotel
MGM Hôtels & Résidences – Hôtel Alhena Magland
MGM Hôtels & Résidences – Hôtel Alhena Hotel Magland

Frequently asked questions

Does MGM Hôtels & Résidences – Hôtel Alhena offer free cancellation for a full refund?

Yes, MGM Hôtels & Résidences – Hôtel Alhena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MGM Hôtels & Résidences – Hôtel Alhena?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at MGM Hôtels & Résidences – Hôtel Alhena?

Sorry, pets aren't allowed.

Is parking offered on site at MGM Hôtels & Résidences – Hôtel Alhena?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at MGM Hôtels & Résidences – Hôtel Alhena?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at MGM Hôtels & Résidences – Hôtel Alhena and nearby?

MGM Hôtels & Résidences – Hôtel Alhena has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near MGM Hôtels & Résidences – Hôtel Alhena?

Yes, there's an onsite restaurant.

What's the area around MGM Hôtels & Résidences – Hôtel Alhena like?

MGM Hôtels & Résidences – Hôtel Alhena is located a short 1-minute walk from Flaine Ski Resort.

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MGM Hôtels & Résidences – Hôtel Alhena Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Location
Room
Ski
Room service

Reviews

10/10 Exceptional

Incredible location and fantastic spa!
Alasdair, 4-night trip

10/10 Exceptional

Brilliant hotel for ski in ski out, ski and boot room excellent as well as the bar and spa. Rooms nice and modern
Robbie, 3-night trip

10/10 Exceptional

Perfect location at the ski piste with excellent wellness facilities. Its in a great state after ramping up since opening! We definitely coming back!
Pim, 2-night trip

8/10 Very good

Great
jonathan, 4-night trip

10/10 Exceptional

Amazing location!

We have had a fabulous few days here. I’m not sure we could have picked a better location (for the skiing and the town) We had the first few days without our luggage (it was lost en route to Geneva) and whilst it was not the fault of the hotel, this was such a difficult time for us, I feel like they maybe could have been more helpful given our circumstances so have rated the service a lower score.
View from our room (401) directly opposite the gondola
Beautiful pool and spa area
Clair, 4-night trip

8/10 Very good

Stayed for 4 nights. All was good. They need to provide with more toilet tissue rolls. They could have also provided with body lotion in the bathroom. Also breakfast buffet had very little options for the price.
4-night trip

8/10 Very good

Ski in ski out in Flaine

Excellent hotel in the heart of Flaine Forum. In good snow conditions it wood be ski in ski out but at the end of season just a couple of steps to the slope. Good suite with two bedrooms for families.
Patience, 4-night trip

10/10 Exceptional

Amazing location, big rooms, wonderful spa nice ski lockers, perfect for ski in-out. Downside: this property functions more like an aparthotel, do not come here expecting 5* hotel service as there is none (no minibar, no room service..)
Charlotte, 4-night trip

10/10 Exceptional

Excellent

Our first time in Flaine, we usually stay at the MGM Alexane in Samoëns so we are familiar with this hotel group. Did not disappoint excellent facilities, ski to door, close to lifts, we had a family room which was huge and had a great view. Bauhaus restaurant very good attached to hotel. Could do with a mini fridge in rooms there was a space for this so they may be installing them as the hotel is new this season. Great location for restaurant in the village.
Mandi, 7-night trip

8/10 Very good

New this season and in excellent location. Potential to be great next season, as appeared not to have completed its snagging/buld. Double family room we had was great size and with touch ups, would b very nice (grout work, skirts, paint etc). Could do with a mini fridge. Would go back assuming finished off correctly. Pool was great for children too.
Henry, 4-night trip

2/10 Poor

Refund Policy

.
andrew, 2-night trip

8/10 Very good

andrew, 4-night trip

8/10 Very good

Excellent facilities close to the slopes - genuinely ski in / ski out
Graeme, 4-night trip

6/10 Good

Dommage !

Un belle endroit, cependant on ne s'attends pas à se faire voler son matériel de ski dans un hôtel 4 étoiles. Une première.
Michel, 3-night trip

8/10 Very good

Michael, 9-night trip

8/10 Very good

Meilleur emplacement de la station

Vue incroyable depuis la chambre. Literie très confortable, chambre très agréable malgré un problème de propreté à notre arrivée. Le spa top, la piscine (sauna et hammam) très appréciable en fin de journée. L’hôtel est situé au milieu du domaine skiable donc arriver et repartir ski aux pieds c’est top. Petit déjeuner très cher pour le choix proposé…
3-night trip

10/10 Exceptional

Parfait

Belle établissement idéalement situé Je recommande
marc, 2-night trip

6/10 Good

Ikke færdigt hotel / lejligheder

Kæmpe stor penthouse lejlighed havde vi lejet, det var stort og sengene var gode - herunder mørklægnings gardinerne. Hvilket var luksuriøst. Men det var meget nyt, fremstod meget upersonligt i alle aspekter, både lejlighed og hotellet. Hotellet var åbnet kort inden vores ankomst, og det var tydeligt at se at haandværkerne har haft travlt. Byggesjusk og daarlige løsninger mange steder. Rengøringen var doven, og kom altid først klokken 16-17 stykker, når vi var vendt hjem efter en dag med udflugter. Uholdbart. Ville jeg bor der igen, tjaaa. Tror tiden kan afhjælpe mange af de ting jeg nævner ovenfor. Flaine er en skiby, så kommer i hvert i fald retur til byen.
Kristian, 7-night trip

8/10 Very good

Peter, 7-night trip

8/10 Very good

Ideal Location

The hotel was new in Dec 2023 so all very fresh and new, couldn't be in a better location to the slopes and restaurants of Flaine. Lacking some finishing touches that hopefully will evolve over the next few months. Lack of hooks in ensuite for to hang damp towels or swimwear to dry or bathrobes to hang. Floor of changing room at swimming pool was always wet therefore the cloth slippers provided always got soaked. Some outdoor cladding not finished on the external of windows and outdoor parts of the building. Room service wasn't great, inconsistent from day to day. Bin wasn't always emptied, coffee pods, water bottles, toilet paper wasn't always replenished, had to speak with maid in corridor to get replenished fully. All in all it was generally a good experience and would defiantly return due to location and hopefully the other issues will be resolved through time and serive would be a bit sharper.
Daniel, 5-night trip

8/10 Very good

7-night trip