Perched on the shores of Lake Kivu, Cleo Lake Kivu Hotel offers a serene retreat. Savor a cooked-to-order breakfast, unwind by the firepit or indulge in rejuvenating treatments at C & C Spa.
Reviews
1010 out of 10
Exceptional
Popular amenities
Pool
Free breakfast
Spa
Free parking
Free WiFi
Restaurant
Main amenities (11)
Daily housekeeping
Restaurant and 2 bars/lounges
Full-service spa
Outdoor pool
Coffee shop/cafe
Air conditioning
Garden
Self-serve laundry
Concierge services
Limited hour front desk
Banquet hall
Feel at home (6)
Separate bathtub and shower
Separate dining area
Separate sitting area
Premium TV channels
Garden
Daily housekeeping
The current price is CNY4,165
CNY4,165
CNY5,040 total
includes taxes & fees
Jun 6 - Jun 7
Why we love this property
Fine dining options
Free cooked-to-order breakfast starts each day. A restaurant, cafe, and 2 bars satisfy cravings, while chef service elevates dining experiences.
Spa sanctuary
This hotel offers a full-service spa with aromatherapy, body treatments, and massages daily. A sauna, steam room, and garden complete the wellness experience.
Dreamy sleep haven
Wrapped in plush bathrobes, guests doze on memory foam mattresses with premium bedding. Blackout drapes and a pillow menu elevate the sleep experience.
When visiting Bwishyura, Cleo Lake Kivu Hotel is a great choice to consider. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights include 2 bars/lounges, an outdoor pool, and a garden.
At a glance
DONE
Hotel size
18 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:30 AM–11:00 AM
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Electrical adapters/chargers
Food and drink
Chef
Mini-fridge
Free bottled water
Free tea bags/instant coffee
Paper towels
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, C & C Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura
Frequently asked questions
Does Cleo Lake Kivu Hotel offer free cancellation for a full refund?
Yes, Cleo Lake Kivu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cleo Lake Kivu Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Cleo Lake Kivu Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Cleo Lake Kivu Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Cleo Lake Kivu Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Cleo Lake Kivu Hotel and nearby?
Cleo Lake Kivu Hotel has 2 bars and a spa, as well as an outdoor pool and a garden.
Are there restaurants at or near Cleo Lake Kivu Hotel?
Yes, there's an onsite restaurant.
What's the area around Cleo Lake Kivu Hotel like?
Cleo Lake Kivu Hotel is a short 1-minute walk from Kivu Lake and 15 minutes' walk from Museum of Environment.
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Reviews
Cleo Lake Kivu Hotel Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
10
Amenities
10
Staff & service
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 10, 2024
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Angela
Angela, 1-night trip
Verified
10/10 Exceptional
Oct 14, 2023
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
Martin
Martin, 1-night trip
Verified
10/10 Exceptional
Oct 3, 2023
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.