See all properties

The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with full-service spa, connected to the convention center, near Chiang Mai Night Bazaar

Choose dates to view prices

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Outdoor pool
Executive Suite | Minibar, in-room safe, desk, free cribs/infant beds
Outdoor pool
Lobby
In the heart of Chiang Mai, The Empress Hotel Chiang Mai offers a tranquil oasis with shopping on site and two restaurants serving Thai cuisine. Unwind in the sauna or steam room, indulge in a massage, and connect to WiFi while exploring the garden.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free cribs/infant beds

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, free cribs/infant beds

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Bidet
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

View from room

Executive Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Reception

Dusit Princess Chiang Mai

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 155 reviews
The price is CNY414
CNY492 total
includes taxes & fees
May 31 - Jun 1
Dusit Princess Chiang Mai
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Riverside - 5 min walk - 0.5 km
  • Chiang Mai Night Bazaar - 14 min walk - 1.2 km
  • Tha Phae Gate - 3 min drive - 1.9 km
  • Warorot Market - 3 min drive - 1.9 km
  • CentralPlaza Chiang Mai Airport - 4 min drive - 2.7 km

Getting around

  • Chiang Mai Intl. Airport (CNX) - 18 min drive
  • Chiang Mai Railway Station - 12 min drive
  • Saraphi Station - 19 min drive
  • Lamphun Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

The Empress Hotel Chiang Mai is just 4.5 mi (7.2 km) from the airport and offers a shuttle (available on request). You can visit the spa to be pampered with Thai massages, body scrubs, or aromatherapy, and Chao Nang Coffee Shop, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Thai

At a glance

DONE

Hotel size

    • 375 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
DONE

Transfers

    • Airport shuttle from 6 AM to midnight*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.
Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 250 per person (one-way)
  • Late check-out can be arranged for an extra charge of THB 500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 850.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs THB 250 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

Also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai offer free cancellation for a full refund?

Yes, The Empress Hotel Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Empress Hotel Chiang Mai?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Empress Hotel Chiang Mai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Empress Hotel Chiang Mai?

Yes, there's free self and extended parking.

Is airport shuttle service offered by The Empress Hotel Chiang Mai?

Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 250 per person one-way.

What are the check-in and check-out times at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability). Express check-in is available.

What is there to do at The Empress Hotel Chiang Mai and nearby?

The Empress Hotel Chiang Mai has 2 bars, a spa, and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Empress Hotel Chiang Mai?

Yes, there are 2 onsite restaurants, featuring Thai cuisine.

What's the area around The Empress Hotel Chiang Mai like?

The Empress Hotel Chiang Mai is in Chang Khlan, a short 16-minute walk from Chiang Mai Night Bazaar and 4 minutes' walk from Riverside.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Market
Bed
Value
Walking
Restaurant
Gifts
Food

What guests liked

  • The breakfast buffet was consistently described as good, very good, and amazing with ample options. (22 reviews)
  • The pool was very nice and a great place for a swim, with some guests even enjoying it in the mornings when it was less crowded. (6 reviews)
  • The property offers a convenient location with many dining options nearby, a full breakfast buffet, and a nearby sister property with a nightly buffet. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Super clean Lots of amenities
2-night trip

8/10 Very good

It’s really clean and staffs are nice and friendly. I will certainly stay here again.
FELIX, 3-night trip

10/10 Exceptional

Nice and quiet
Ngan, 5-night trip

10/10 Exceptional

Nice rooms and buffet breakfast. Appreciated the welcome gift bag and slightly later checkout option
Timothy, 3-night trip

10/10 Exceptional

Excellent
Anna, 3-night trip

8/10 Very good

good place

good value good food good service
Jim, 1-night trip

8/10 Very good

nice staff
Jin, 1-night trip

10/10 Exceptional

Excellent property, very close the chiang mai night market, you can get food, shopping at your walking ease. Rooms are the best.
saad, 3-night trip

8/10 Very good

Stayed here during a 1-week trip to Chiang Mai. The staff was very friendly and accommodating. The rooms aren't the fanciest and somewhat out of date. The gym was sparse and a bit run down. We enjoyed the pool and ample breakfast options. We loved the location that was easily walkable to the markets around Old City but not in the heart of business. Overall a good value!
6-night trip

8/10 Very good

Hotel condition is outdated but it is well kept
Supapat, 1-night trip

6/10 Good

I like the hotel decoration I don’t like the breakfast
mai, 3-night trip

10/10 Exceptional

The staffs of this hotel are friendly and helpful.Breakfast is not bad.If you don't mind walking to the old town(THA BHAE GATE),it is about 2KM.
Choon Wah, 5-night trip

10/10 Exceptional

Bathroom fans will be a good asset and more lighting in the bedroom
Ana, 3-night trip

8/10 Very good

Nice and convenient hotel, lackluster restaurant

The hotel is a bit dated but comfortable. Pool and pool area is nice. We booked adjoining rooms because we were traveling with young children. They gave us non adjoining rooms until I protested and showed my hotels.com reservation. They then figured it out. The biggest negative is the hotel restaurant. It is old and dated and doesn't have that good food, especially outside of the breakfast buffet.
Abhishek, 3-night trip

8/10 Very good

Excellent staff went out of their way to make my stay memorable… but on a down note .. the property is very dated . I sort of felt I was living in the 1980’s again .. nevertheless I enjoyed my stay 😊
Morgan, 3-night trip

10/10 Exceptional

Everything
Phillip, 3-night trip

10/10 Exceptional

Everything was fine except coffee
Pankajkumar, 4-night trip

10/10 Exceptional

Excellent services and high class hotel. My favourite place to stay.
Jacqueline, 2-night trip

8/10 Very good

Pretty nice hotel, occasionally there’s a sewer smell. Shower temperature fluctuates sometimes to extremely hot or cold. The staff was pretty nice and helpful.
Jason, 3-night trip

8/10 Very good

smell old
ZiJun, 4-night trip

10/10 Exceptional

The hotel was extremely clean and convenient in a quite safe location with very walkable route to street markets and Night Bazaar which began at 5pm nightly. Lots of places to eat within walking distance. The property also has a very full breakfast buffet and the sister hotel right next door “The Premier Empress” has a nightly buffet that was delicious. The breakfast buffet area latter serves lunch and dinner. There is a great message place steps away. The pool was very nice and not crowded but it might have been because we were there in January. Although the pool was not heated, it was very swimmable. There is also a sauna and fitness room on the same floor. Upon checkout, the staff called an UBER like service for us which equaled to approx. $6.00 US. It was a lovely stay.
Deborah, 4-night trip

10/10 Exceptional

Great stay!
Kyanta, 1-night trip

10/10 Exceptional

Excellent service and amazing place to stay.
Jacqueline, 2-night trip

8/10 Very good

Good Service, friendly staff. Need more room keys

Everything was very good. We have work conferences here sometimes. The hotel feels a little old in that they decided to stay classic rather than it is just rundown. It feels a bit on the line for that though. My reason for not giving 5 stars is that there is 1 physical key for the room. So if your spouse/companion/roommate is in the room and asleep, then you have to ask housekeeping to come open the door. You are also expected to leave the key with the front desk when leaving the hotel. The pool felt too chilly in the morning for me, and needed the afternoon sun hitting it for me to use it.
Eric, 5-night trip

10/10 Exceptional

I would definitely stay again!
Evelyn, 2-night trip