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Hotel City

3.0 star property

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Photo gallery for Hotel City

Reception
Lobby sitting area
Bar (on property)
View from room
Front of property
In the heart of Florence, Hotel City offers a warm welcome. Stay connected with in-room WiFi, enjoy concierge services and multilingual staff, explore local meal delivery options or simply relax in front of the lobby TV. With an elevator and computer station on site, guests have praised the hotel's helpful staff for making their stay seamless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Multilingual staff
  • Concierge services
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Bathtub or shower
  • Deep soaking bathtub

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room with Private External Bathroom

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Double Room with Private External Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Comfort Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Via Sant'Antonino 18, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km
  • Piazza del Duomo - 6 min walk - 0.6 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Florence Airport, Peretola (FLR) - 27 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Porta al Prato Station - 17 min walk
  • Unità Tram Stop - 2 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 6 min walk

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬1 min walk
  • ‪Pompi - ‬1 min walk
  • ‪Trattoria Cornelius - ‬2 min walk
  • ‪Panino Mondiale - Specialità Lampredotto - ‬3 min walk
  • ‪Antica Panineria Smn - ‬2 min walk

About this property

Hotel City

Hotel City offers a fantastic location, putting you just a 5-minute walk from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Also, Central Market and Cathedral of Santa Maria del Fiore are within just a 10-minute walk. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Unità Tram Stop is 2 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Languages

Arabic, English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (EUR 35 per day)
    • Secured covered onsite extended parking (EUR 35 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM

Traveling with children

  • Changing table

What to do

  • Private winery tours
  • Winery tours nearby

Working away

  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Mosquito nets
  • Wine tasting room
  • Lockers available
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 31
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Printer

Food and drink

  • Champagne service
  • Meal delivery service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 10 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per day
  • Rollaway beds are available for EUR 60.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered valet parking costs EUR 35 per day
  • Covered extended parking costs EUR 35 per day

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1QZJFLSUP

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Does Hotel City offer free cancellation for a full refund?

Yes, Hotel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel City?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel City?

Yes. Valet parking costs EUR 35 per day. Extended parking costs EUR 35 per day.

What are the check-in and check-out times at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel City and nearby?

Recommended spots to visit include Basilica of Santa Maria Novella (3-min walk) and Piazza di Santa Maria Novella (4-min walk), along with Cathedral of Santa Maria del Fiore (6-min walk) and Piazza del Duomo (8-min walk).

Does Hotel City have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel City like?

Hotel City is a short 2-minute walk from Unità Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.

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Hotel City Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Train station
Shopping
Walking

What guests liked

  • The property is located near a wide variety of restaurants and dining options within a short walking distance. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Location is great! 8 minute walk to train station and food market is at the end of the block. Bargain for the location! Rooms were good size and comfortable. Staff was helpful and friendly! Highly recommend!
1-night trip

10/10

A quiet very clean room, close to everything. The staff were helpful.
4-night trip

10/10

We had a great stay from all aspects.
1-night trip

10/10

No problems
2-night trip

8/10

Nice staff
1-night trip

10/10

Lovely, welcoming staff.
7-night trip

4/10

Hotel City in Florence was overall excellent. All of the reception staff were friendly, professional, and very helpful in most things we needed.The room was clean, updated, roomy. The shower was a decent size with plenty of hot water and good pressure. Unfortunately, we could not sleep because the air conditioner had not been turned on after a winter break
2-night trip

6/10

Well located friendly hotel. The reception are on duty 24 hours. Very helpful with recommendations for eating/ places to visit. Make sure to check your room's bathroom situation as our bathroom was private and across the hallway, sink was provided in the room. Room quite small but sufficient if you are busy and out most the time. Wi-fi wasn't great at busy times (evenings)
2-night trip

10/10

Cute hotel conveniently located to everything including train station! Had the family suite. Perfect!
2-night trip

10/10

Excellent and accommodating staff. As a solo traveler, I felt safe in and around the property. Although outside it was very busy during the day, in the room at night, it was very quiet with the windows closed. A wide variety of restaurants directly outside and within a short walking distance of the hotel. I would definitely return to stay at this hotel.
2-night trip

10/10

Great location
3-night trip

10/10

Excellent location and staff! The hotel was close to the central area and we felt right at home throughout the whole stay thanks to the wonderful staff. Would definitely stay again next time we're in Florence.
2-night trip

10/10

Hospitality was great
1-night trip

10/10

Great location, extremely helpful staff
3-night trip

10/10

Excellent staff, very friendly from the moment we arrived. They provided recommendations and were constantly making sure we were okay. Great location. I would highly recommend the hotel. Can’t wait to return
2-night trip

10/10

The service was perfect with really nice reception and a perfect location.
4-night trip

8/10

Pleasant stay. Heart of Florence...close to most locations (especially to the train station) where our kids want to go. Shopping is wonderful!
5-night trip

10/10

Beautiful place with a great location. Walking distance to almost anything.
4-night trip

8/10

Staff was extra nice. Location was awesome.
1-night trip

8/10

Nice little hotel. Staffing was willingly helpful
1-night trip

10/10

My wife & I enjoyed our short stay at Hotel City. The room was clean and it met our needs, very comfy bed. Enio and his staff were excellent, they provided information about the surrounding area and they made sure that we were taken care of.
1-night trip

8/10

This property is a solid 3 stars. It was worth the price I paid per night.
3-night trip

8/10

Great stay, but noisy due to construction We recently stayed at this hotel in Florence, and overall, it was a pleasant experience. The hotel was very clean, and the location was fantastic—perfect for exploring the city. The staff were also friendly and helpful. However, I must mention that there was quite a bit of noise during my stay, mainly due to construction work that the hotel is currently undergoing. It was a bit disruptive at times, but I understand that it’s temporary. If you’re a light sleeper, it might be something to consider. Still, the convenience and cleanliness of the hotel made it a good choice for our trip!
3-night trip

10/10

Good location. Nice staff. No parking
1-night trip

10/10

Nice clean property, walkable
2-night trip