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Hyatt House Richmond / Short Pump

3.0 star property
Hotel with bar/lounge, connected to a shopping center, near Short Pump Town Center

Choose dates to view prices

Near the vibrant Short Pump Town Center, Hyatt House Richmond / Short Pump offers a warm welcome with breakfast buffet, a rooftop terrace for soaking up city views, and free in-room WiFi. Previous guests rave about the helpful staff and convenient location to shopping while also enjoying dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • 24-hour fitness center
  • Bar/lounge
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Convenience store
  • Laundry service

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY918
CNY1,068 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Accessible King Studio Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Accessible King Studio Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

Deluxe Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(26 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

8.8 out of 10
Excellent
(77 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

9.8 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for One-Bedroom King Room

Premium bedding, in-room safe, desk, laptop workspace

One-Bedroom King Room

  • Sleeps 4
  • Free WiFi

Similar properties

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Home2 Suites by Hilton Richmond Short Pump
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9.2 out of 10, Wonderful, 667 reviews
The price is CNY1,007
CNY1,171 total
includes taxes & fees
May 31 - Jun 1
Home2 Suites by Hilton Richmond Short Pump
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About the neighborhood

Map
11800 W Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 1 min walk - 0.0 km
  • University of Richmond - 19 min drive - 16.0 km
  • Virginia Commonwealth University - 24 min drive - 24.2 km
  • Broad Street - 25 min drive - 25.3 km
  • Kings Dominion - 31 min drive - 40.4 km

Getting around

  • Richmond Intl. Airport (RIC) - 30 min drive
  • Richmond Staples Mill Road Station - 19 min drive
  • Richmond Main Street Station - 20 min drive
  • Ashland Station - 24 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Capital One Café - ‬2 min walk
  • ‪Cook Out - ‬13 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Maggiano's - ‬8 min walk

About this property

Hyatt House Richmond / Short Pump

  • Hyatt House Richmond / Short Pump features a rooftop terrace and puts you just steps from Short Pump Town Center. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of University of Richmond. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (1755 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Closed captioned TV
  • Lever door handles
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

H Bar - This bar serves dinner and light fare.

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

HYATT house Hotel Richmond-West

HYATT house Richmond-West

HYATT house Richmond-West Hotel

HYATT house Richmond West

HYATT house Richmond West

Hyatt House Richmond / Short Pump Hotel

Hyatt House Richmond / Short Pump Richmond

Hyatt House Richmond / Short Pump Hotel Richmond

Frequently asked questions

Does Hyatt House Richmond / Short Pump offer free cancellation for a full refund?

Yes, Hyatt House Richmond / Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt House Richmond / Short Pump?

Sorry, pets aren't allowed.

Is parking offered on site at Hyatt House Richmond / Short Pump?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt House Richmond / Short Pump?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Hyatt House Richmond / Short Pump and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hyatt House Richmond / Short Pump like?

Hyatt House Richmond / Short Pump is in Short Pump, a short 3-minute walk from Short Pump Town Center.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were the best compared to other propertys and were often described as wonderful, delicious, and fine dining. (48 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Restaurant
Shopping malls
Shopping
Shower
Store

Reviews

Verified

10/10 Exceptional

Staff was really nice and very welcoming. And the room was amazing and very clean.
Marquis, 1-night trip
Verified

8/10 Very good

Location was nice. The kitchenette area is cute and very convenient.
Melody, 1-night trip
Verified

10/10 Exceptional

Staff was fantastic and the area is very convenient for shopping and dining.
Robert Russell, 2-night trip
Verified

10/10 Exceptional

Staff was friendly rooms were clean and breakfast was delicious. I will definitely stay here again.
Charles J, 4-night trip
Verified

8/10 Very good

The staff was wonderful and professional. My family and I enjoyed our stay at the hotel. The location is fantastic, as you're connected to the mall! Breakfast options were the best compared to other hotels.
Shereen, 1-night trip
Verified

8/10 Very good

Always enjoy staying at the Hyatt. Rooms are spacious and the amenities are great. And especially like the location.
John, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel with great dining options, outdoor mall, and always available parking near the entrance.
Julie, 2-night trip
Verified

10/10 Exceptional

Staff, nice room
Nicole, 1-night trip
Verified

10/10 Exceptional

Great clean room , would stay again
Rashad, 1-night trip
Verified

8/10 Very good

I enjoyed my stay. The room was nice, very spacious, and clean. I would say they should make sure 3rd parties notify you that they’re undergoing renovations.
Brianna, 1-night trip
Verified

8/10 Very good

The hotel is under construction. The staff was efficient and responsive. I had 3 rooms the rooms were clean.
Wendy, 1-night trip
Verified

10/10 Exceptional

Check in staff was very cordial and helpful. Nice room. Slow elevator. Lots of food nearby.
william, 1-night trip
Verified

10/10 Exceptional

Love the location and dining options
Jacqueline, 1-night trip
Verified

10/10 Exceptional

Hotel and room were comfortable and quiet. Very satisfied with the cleanliness of the room. Bed and pillows were very comfortable; slept well.
Melinda, 1-night trip
Verified

10/10 Exceptional

Clean room. Nice staff - extremely curteous and helpful. Good breakfast - a bit better than at most comparable hotels.
Chon, 1-night trip
Verified

10/10 Exceptional

Perfect location for shopping and food. The staff were excellent and friendly the rooms were clean and comfortable!
Gwendolyn, 2-night trip
Verified

10/10 Exceptional

Excellent location great breakfast great help checking in and check out was great but that six dollar bottle of water is crazy in the room but all in all great day we will be
Room was in walking distance to the funny bone. I walked right downstairs and had dinner at the boathouse.
James, 1-night trip
Verified

10/10 Exceptional

Great Stay!

This was a nice hotel, clean, staff was friendly, and breakfast was very good with many options, and lots of seating. Great stay!
Alexander, 1-night trip
Verified

10/10 Exceptional

Love the location of the Hyatt hotel, great staff and enjoyed having breakfast each day.
Marie, 3-night trip
Verified

10/10 Exceptional

Loved the proximity to dining and shopping.
Lynne, 3-night trip
Verified

10/10 Exceptional

I have stayed here before, great location very nice hotel and friendly staff
Gillian, 1-night trip
Verified

10/10 Exceptional

Room was clean and the staff was always very friendly. I had forgotten to bring my makeup remover and was quite surprised that they had a little complimentary makeup remover wipe among the little soap and lotion that they provide. I was pleasantly surprised, and it helped me until I buy some the next day.
Wendy, 7-night trip
Verified

10/10 Exceptional

A good place to stay surrounded by all types of stores.
Barbara, 2-night trip
Verified

10/10 Exceptional

Really clean Everyone was nice whose working for hotel Especially breakfast was great
Keun Yeong, 2-night trip
Verified

10/10 Exceptional

Great stay. Professional, courteous staff, clean room, easy check in / check out.
Stephen, 1-night trip