Stayed in Room 10 on the top floor, was a room for 4 people but we were a group of 3 adults, easy checkin man on reception was really friendly. Was aware no lifts but quite a lot of stairs with heavy suitcases, first impressions of the room was good, but more close inspection lots of dust about especially on light switches for wall lamps, electric sockets moved whilst plugging or unplugging the phone, not sure that would pass H&S, bathroom was smaller than a caravan bathroom, so used the bathroom opposite, not idea, but it was bigger. Breakfast is in the hotel next door and got extremely busy and the room is quite small, if full you can sit in the reception area where there are table and chairs found this really odd. Would stay again due to the location. Hotel lovely and warm and all staff are friendly