Hidden gem. I was skeptical about this booking, however, after trusting the 9.2 reviews gave it a chance. I called the front desk about a 1bdrm suite on the 4th floor. Without hesitation it was confirmed and assigned once my booking came through. This property is VERY well kept. Amanda was so sweet during check in. It was FREEZING and POURING down rain on NYE. We made it to our 4th floor purposely looking at the cleanliness of the elevator, hallways, and room - win win. My ONLY complaint was our seat cushion had white stains & one small dark stain that should have easily been wiped out with detergent & towel. Called front desk, Amanda showed concern by sending the house keeping Supervisor up. This is where it went DOWN hill. He came to the door with his mask pulled down. I asked him to pull it up (especially with an infant present). He proceeds to walk into the room & stands in the middle of the lvg rm, asking what was wrong THEN pulled it up after I asked again. I show him the stains & how dirty the phone receiver was (on the ear piece) which gave him an attitude "so what do you want me to do, do you want to check out?" Instead of just offering to wipe both. We go back down where I'm telling Amanda what happend and he proceeds to get combative. Tina steps in and offers to show me a 3rd flr ste. I decline due to dirty seat cushions. I said I would just wipe everything down. She apologized giving me a blanket to cover it up. Stay was GREAT, quiet, & relaxing. Will book again