Is Relais & Chateaux Schönegg currently open?

The property is closed between August 31 and December 01.

Does Relais & Chateaux Schönegg offer free cancellation for a full refund?

Yes, Relais & Chateaux Schönegg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Relais & Chateaux Schönegg?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Relais & Chateaux Schönegg?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 30 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is airport shuttle service offered by Relais & Chateaux Schönegg?

Yes, an airport shuttle is available. The charge is CHF 800 per vehicle.

What are the check-in and check-out times at Relais & Chateaux Schönegg?

Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Relais & Chateaux Schönegg and nearby?

Have fun with onsite winter activities like skiing and ice skating. Indulge in a treatment at the spa and soothe your senses in the hot tub. Relais & Chateaux Schönegg also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a garden, and access to a nearby indoor pool.

Are there restaurants at or near Relais & Chateaux Schönegg?

Yes, Gourmetstuebli offers French cuisine.

What's the area around Relais & Chateaux Schönegg like?

Relais & Chateaux Schönegg is in the heart of Zermatt, a short 10-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt–Sunnegga Funicular.

Relais & Chateaux Schönegg, Zermatt: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 1, 2025

Excelente

eleuterio, 2-night trip

10/10 Exceptional

Jun 29, 2025

Mountain charm with a spectacular view

Charming hotel with a most unconventional tunnel entrance. Beautiful view of the Matterhorn from my room. Great restaurant and the spa was the perfect end after a day in the mountains.

3-night trip

10/10 Exceptional

Dec 25, 2024

Amazing Stay!

Steven, 3-night trip

10/10 Exceptional

Jan 15, 2025

An amazing hotel in a beautiful and central location with amazing amenities and service.

Fredrick, 4-night trip

10/10 Exceptional

Jul 22, 2024

Wonderful place to stay in Zermatt

MICHEAL, 3-night trip

10/10 Exceptional

Mar 17, 2025

Wonderfull property

Elena, 3-night trip

10/10 Exceptional

Jan 13, 2025

emplacement formidable

stephane, 2-night trip

10/10 Exceptional

Apr 14, 2025

Freundlichkeit des Personals

Frank, 2-night trip

10/10 Exceptional

Mar 1, 2025

Wonderful Stay with Matterhorn View

Schönegg Chalet Hotel was a fantastic stay! Stunning Matterhorn views, cozy and spotless rooms. The staff were very friendly and helpful, making us feel welcome throughout. The spa and sauna area was a great bonus after a day out.

Otto, 4-night trip

10/10 Exceptional

Dec 28, 2022

非常好，洒店地理位置很好，可清晰遠望山峰

10/10 Exceptional

Mar 24, 2024

Beautiful view and excellent service

10/10 Exceptional

Feb 2, 2025

Memorable stay at the Schönegg. Staff was friendly and professional, the amenities are mind-blowing (pool, spa, terrace, lounge, etc.), the location is relatively central but still far from the noise from bars etc. All in all a fantastic stay and we’re very satisfied to have spent a wonderful vacation at the hotel. Shoutout to Grete, their super talented masseuse for making the holiday even more relaxing.

Fabiola, 4-night trip

10/10 Exceptional

Feb 14, 2025

It’s worth the splurge for a room with a view. The view was amazing. The pool and sauna area are also great with a great view. Staff was friendly and helpful. I was worried it would be too far from the main road but the location was perfect and easy and right next to the ski rental shop and lift. Breakfast was good and they have a shuttle from the train station. 10/10 would definitely stay here again. Everything was perfect.

Summer, 4-night trip

8/10 Very good

Aug 9, 2024

Dass Tuneleingang mega eindrucklich. 👌

Lage sehr zentral. Saubere Zimmer. Sehr freundliche und hilfsbereite Mitarbeiter.

Vesna, 1-night trip

8/10 Very good

Jul 29, 2024

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on

dan, 3-night trip

8/10 Very good

Jul 24, 2024

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on

dan, 3-night trip

10/10 Exceptional

May 10, 2024

Great view and service in Zermatt!

The only thing I would have wished for was that the hot tubs were set warmer. Staff was amazing!

James, 4-night trip

10/10 Exceptional

Jul 17, 2024

マッターホルンビューの部屋に宿泊しました。部屋に入って窓の外に目を向けた瞬間、言葉にできないほどの素晴らしく美しいマッターホルンの姿が目に飛び込んできました。ツェルマットにマッターホルンが見えるホテルは沢山あると思いますが、当ホテルからの眺めはマッターホルンが真正面で、手前に広がるツェルマットの街並みや左右の山々とのバランスも絶妙であり、正にツェルマット一と言っても過言ではないと思います。駅から5分ほど歩いた所にあるトンネルに入り、奥のエレベーターでホテルに上がるというのもドキドキ・ワクワク感がありますし、チェックインの際の対応も丁寧でとても好感の持てるものでした。朝食や夕食時のスタッフの方々も親切で身だしなみも良く、大変感じの良い応対振りでした。他にも冷蔵庫内のドリンク無料、ゆったりとしたバスタブ、チェックアウト後の駅までのシャトル送迎等、素晴らしく満足度の高い滞在ができました。またツェルマットに行く際はリピート確定です。

Takahisa, 3-night trip

8/10 Very good

Aug 10, 2024

Baustelle und Verkehrslärm

Günter, 3-night trip

10/10 Exceptional

Aug 11, 2024

High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel!

Richard, 3-night trip

10/10 Exceptional

Jul 31, 2024

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.

James, 1-night trip

10/10 Exceptional

Jul 31, 2024

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.

James, 1-night trip

6/10 Good

Dec 6, 2023

The setting and the views from this hotel are amazing. It is, however, overpriced for what you get--the facilities are starting to show their age. My room--105--had no view, had a terrible shower, and was in real need of a makeover. For three hundred bucks a night for a single I expected much more.

Scott, 3-night trip

10/10 Exceptional

Dec 21, 2023

We absolutely loved this hotel! The staff was amazing and so kind. The views were incredible! Food was also incredible including the breakfast included with the stay!! We had to leave super early our last day for a train and they even packed us breakfast bags for the go which was so sweet and made our early morning easy and delicious! Only complaint is the shower. I don’t know if all rooms have it but it’s just a handheld shower head on the wrong side making it difficult to shower and get water all over the floor. So some shower updates and this place would be perfection!

Kelsey, 3-night trip

10/10 Exceptional

Jan 3, 2023

Excellent stay over Christmas

Excellent location, easily walkable once you know about the tunnel and dedicated lift. Breakfast selection was good, the in-house restaurant is also worth a visit (we enjoyed our dinner there very much). The view from the restaurant is another positive point. The staff (hotel and restaurant) was overall very friendly and professional. Our room was in the 'Charm' category, i.e. there are upgraded versions available. We found it more than acceptable in terms of size, comfort and amenities. We had an excellent stay in Zermatt and the hotel played its part. We would definitely consider coming back

Peter, 4-night trip

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