Las instalaciones y amenidades son buenas; sin embargo deben mejorar el servicio. UNA GRAN AREA DE OPORTUNIDAD.
En ocasiones debíamos de pedir 3 o 4 veces las bebidas o ir nosotros a buscar las cosas a las estaciones y tomar nosotros lo vasos y botellas de agua y servirles a nuestros hijos. Creo que no volvería al hotel.
Ricardo
6 晚家庭旅行
8/10
Wonderful getaway. Huge property. Discover something new everyday.
Daniel
5 晚家庭旅行
10/10
Linda
6 晚行程
8/10
Quartos grandes, confortáveis, modernos, ficamos na ala próxima ao lobby que consideramos estratégica; comida farta, mas não é saborosa; estrutura espetacular, piscinas, parque aquatico, praia. Atendimento razoável, no geral os dominicanos não são simpáticos, com algumas exceções.
Luciane
7 晚家庭旅行
10/10
Good service but food outlets should be improved
SANDHYA
7 晚家庭旅行
10/10
100% recomendado
Enrique
3 晚家庭旅行
10/10
Atención maravillosa, buena comida , buen ambiente , muy limpio
Angelica
4 晚行程
10/10
真实旅客
5 晚行程
10/10
Estuvo genial el hotel excelente está padrísimo y el servicio buenisimo todo en general estuvo excelente
Jacqueline
3 晚行程
10/10
Uma palavra descreve toda estadia do checkin ao checkout:
SENCACIONAL!!
Lizia
1 晚家庭旅行
10/10
Juan Jose
8 晚行程
10/10
Felipe
6 晚行程
10/10
Remy Remberto
7 晚行程
2/10
Started off with a very bad check in experience, but it got progressively better and the supervisor at the front desk was very kind and helped.
Everybody loves the resort and are having a very good time.
It is a little dated, but the rooms are spacious… What’s important though is that the staff was willing to help.
Santiago
1 晚家庭旅行
10/10
Incrível!
Aline
5 晚行程
8/10
Juscelino
4 晚行程
10/10
Awesome
Ana
3 晚结伴旅行
10/10
GELSON
2 晚家庭旅行
4/10
Very poor service - we had to make repeated requests when they failed to leave towels, fill mini-bar, waiting at restaurants etc etc, ignored by some bar staff at restaurants. Check in took over 1hour.
Hotel full of US ‘spring beakers’ who were on the free alcohol quest! Staff friendly and Pools good.
Sarah
11 晚家庭旅行
10/10
Daniel
5 晚行程
8/10
Andrew
3 晚行程
8/10
Pros: Nice size rooms, recently renovated, a lot of activities to do in the property, big beach area and a lot of pools to hangout.
Cons: artificial juice at breakfast, try to sell you a share time, bad food in pool areas, average dinner food. Long waiting for dinner restaurant. Average service
Verdict: You will have fun but the best food and service is not there.